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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2640 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,640 reviews
  • Rated 5 out of 5 stars

    Love this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone that has ever came out. The photos of the moon are so fun to take.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best phone of 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone when it first came out and it's simply amazing! Great camera, awesome screen and amazing photos! I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone user switched to samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an iphone user but these new Samsung phones are much better when it comes to Camera, Battery Life, Display and other features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jimmy... We so appreciate you taking the time to review your Samsung Galaxy S23 Ultra. We are delighted that you've now joined the Samsung family, and are loving the awesome camera, battery life, and other features of your device! If you get a moment, take a look at the following videos from Samsung's YouTube channel that demonstrate how to use some of the awesome features of your camera, including the short film 'Behold', by the legendary director Sir Ridley Scott. It was actually filmed with a Samsung Galaxy S23 Ultra! "Galaxy S23 Ultra: How to Capture the Night Sky", "Galaxy S23 Ultra: High Resolution", "Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW", and "Galaxy S23 Ultra: 'Behold' by Sir Ridley Scott – Filmed #withGalaxy". Please don't hesitate to reach out to Samsung Support, if we can offer you any assistance. Thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Former Apple Fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a former Apple fan. I currently had the iPhone 14 Pro Max. When they announced the release of the new iPhones and IOS 17. My phone started to lag and become glitchy and slow. I had enough of Apple and decided to try this out since a friend recommended me this. I FELL IN LOVE!!!! So Glad I did. It’s been an adjustment trying to go from Apple Ecosystem to Samsung. But definitely worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Exelent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, camera, speed, memory, and friendly user and sound very good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top tier Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it may look the same from the S23 Ultra, in terms of battery life and camera it has definitely improved a lot. iPhone has been known to have the best battery life but after testing between this phone and the 14 Pro Max, it has came close only in minutes something past Samsung models could never accomplish. This is probably one of the best smartphones you can buy in the states right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S23 ULTRA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone, photos are incredible and battery is very durable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone, Bad buying experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredible and switching to anything lesser will be hard for me. This phone (without a case) just makes you want to grip it and hold it, its design can only be described as sexy. I got mine in the Phantom Black color, they really only had that option which was unfortunate. I want to give 5 stars but there are some issues I had. Again, the phone is top tier but I have some complaints. There are 3 smudges in the corners of the screen, I think they are the adhesive seeping through and they don't really get in the way but if my phone is off they are easy to see. It seems to be a Quality Control issue. Secondly, I paid 1,400 and there's nothing in the box. No charging block, case, or screen protector. Big yikes. And finally, my buying experience was not great. The employees were very unprofessional (which is unusual for this store) and it kind of ruined it for me. Eating snacks, talking about vaping, opening my brand new phone and setting it up for me when i could have done that at home (he made it seem like I NEEDED to set it up here) this forced me to stay a few extra hours at the store, and the Samsung guy even came up to them and started bragging about selling some expensive phones. Right in front of me. Kind of left a bad taste in my mouth. I spent a lot of time and money saving up for this nice phone and the buying experience kind of sucked.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wayyy better than a crappy iphone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone of 2023. Get it if youre thinking about it. The only reason to even consider an iPhone used to be the battery. Now my S23 Ultra surpasses my iphone 14PRO in battery life. Dont even talk about charging speeds. This phone is a 10/10. My only complaint would be i want a SD card slot and a flat display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this device for a week now, still trying to get use to it coming from iphone. I can say that Samsung has always been a great phone. My iphone tended to overheat alot so it was time for me to make a switch to where i know i had a reliable phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deciding To Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to decide if I want to purchase this phone or another phone like the one I already have guess it is time for a change what I have read up on it seems to be a nice phone and all the features I'm looking for

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S23 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chrome good camera didn't have a problem with it heating or getting hot... I honestly think it's the best phone Samsung made so far and is it better than the fold 4

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S23 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new phone, superb with an outstanding camera pictures were so clear and sharp. Charging time is so quick.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is super good and the camera is perfect im a apple phone user but when i switch to s23 ultra everything is change now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed too big for me at first, but I would say go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Phine and store my experence is exelwnt and satisfactorio

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Just buy it . You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing phone!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone with the best battery life.I have seen on a phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Over all performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall performance phone camera to speed...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in the world i love it thank you so much

    I would recommend this to a friend