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Customer Ratings & Reviews

Your price for this item is $390.99
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Customer reviews

Rating 4.8 out of 5 stars with 2622 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,623 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung S23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone does everything a computer can, stylish and sleek. Super fast and the camera is the best ,better than apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. The Samsung Galaxy S23 Ultra has been very useful for me in my daily life. However, I am disappointed that I may have to buy a new phone this year only having the 23 for 1 yr. I cracked the side bezel, and now the screen shows up green at low brightness. I had hoped to keep this expensive phone for about three years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlocked s23 open box with best condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was good. i like the quality best buy tags the open box product as good. just because the phone cover was missing t was marked as good with a nice price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S23 Ultra, lot of upgrade on this phone, can't wait to see what S24 Ultra will bring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow a monster of a phone, Works great. Best you can get on android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well to the bed, it works well, I liked how it looks with color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to help me buy the phone i like busy the there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    s23 ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like best buy item really so good we my famliy buy item best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox & Galaxy S23

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Had to replace the OtterBox case in 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. Mary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a mo th avo abd the ansroid is not updated to my S23 Ultra. The Whatsapp cannot send notification due to a not updated Android, even they show android 14 on the phone. The Samsung technician told me it was not updated on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone. Bought as a gift for my husband and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, was so excited to upgrade and use the pay to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See ya later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for creative types??for the love ill get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and affordable I would recommend to everyone best choice at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as expected and delivered sooner than the estimated time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funbi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the perfect phone to use, very easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung s23 ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Samsung Galaxy S23 Ultra from Best Buy, and it’s been an exceptional experience from the moment I unboxed it. **Display**: The 6.8-inch Dynamic AMOLED 2X display is absolutely stunning. Whether you're watching videos, playing games, or browsing, the screen's clarity, vibrant colors, and high refresh rate make everything look incredible. It’s bright enough for outdoor use, and the 120Hz adaptive refresh rate makes scrolling and gaming feel smooth and responsive. **Camera**: The camera system is a game-changer. With the 200MP main sensor, 12MP ultrawide, and dual telephoto lenses (10MP 3x zoom and 10MP 10x zoom), the S23 Ultra delivers amazing photo quality in various lighting conditions. Night mode works great, and the zoom capabilities are jaw-dropping — 10x optical zoom is perfect for capturing distant objects with incredible detail. **Performance**: The Snapdragon 8 Gen 2 chipset ensures smooth performance in everything from casual browsing to demanding tasks like gaming and multitasking. I’ve had zero lag or stuttering, even with multiple apps running in the background. **Battery Life**: Battery life is impressive, easily lasting a full day with moderate to heavy use. The 5000mAh battery, coupled with efficient power management, is a solid performer. Fast charging, wireless charging, and reverse wireless charging are all useful features. **Design and Build**: The design is sleek, premium, and feels robust in the hand. The matte finish on the back reduces fingerprints, and the curved edges give it a nice, modern look. It’s also IP68 water-resistant, which adds extra durability. **Software**: One of the standout features is the software experience. Samsung's One UI is intuitive and well-optimized. With Android 13, the phone is responsive, and the integration with Samsung’s ecosystem (such as the Galaxy Watch and Galaxy Buds) is seamless. **Purchase Experience at Best Buy**: The process at Best Buy was smooth. I appreciated the in-store pickup option, the knowledgeable staff, and the ability to take advantage of promotions, which made the purchase feel even better. **Final Thoughts**: The Samsung Galaxy S23 Ultra is a top-tier flagship phone that offers exceptional performance, a stunning camera system, and a fantastic display. Whether you're a content creator, gamer, or someone who just wants the best phone available, this device is hard to beat. I highly recommend it, and if you’re looking to buy, Best Buy’s service made the whole experience even better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Been Cheated and learned my lession

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my brother. I didnt open it as i have 100% trust on best buy. When my brother opened it we found s pen was missing. Since return period was over they clearly denied to support me on this. No doubt phone is good. But dont trust best buy. Make sure you got what you have paid for. i didnt get what i have paid for, I have learned my lesson from best buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    The only and best phone you need

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 sets a new standard in the smartphone world with its sleek design, powerful performance, and innovative features. This flagship model continues Samsung's legacy of excellence and pushes the boundaries of what a The S23 boasts a stunning 6.1-inch Dynamic AMOLED 2X display that provides vibrant colors and deep blacks, making it perfect for everything from streaming videos to gaming. The slim bezels and the punch-hole camera design ensure an immersive viewing experience. The build quality is top-notch with a premium glass and metal construction, which feels solid and luxurious in hand Under the hood, the Galaxy S23 is powered by the latest Snapdragon 8 Gen 2 processor (or Exynos 2300, depending on the region), coupled with up to 12GB of RAM. This combination ensures lightning-fast performance, whether you're multitasking, gaming, or using demanding apps. The phone handles everything with ease, showing no signs of lag or slowdown The camera setup on the S23 is nothing short of impressive. It features a triple camera system with a 108MP main sensor, a 12MP ultra-wide lens, and a 10MP telephoto lens. The photo quality is exceptional, with crisp details and accurate colors. The improved night mode allows for stunning low-light photography, while the AI enhancements ensure that every shot looks professional. The 40MP front camera is perfect for high-quality selfies and video calls The S23 comes with a 4,500mAh battery that comfortably lasts a full day with heavy usage. The phone supports fast charging, both wired and wireless, allowing you to quickly top up your battery when needed. Additionally, reverse wireless charging is a handy feature for powering up other devices on the go. Software and Features Running on the latest Android 13 with Samsung's One UI 5.0, the S23 offers a smooth and user-friendly experience. The interface is intuitive and customizable, providing a host of useful features like enhanced privacy settings and advanced multitasking capabilities. Samsung DeX allows for a desktop-like experience, turning the phone into a powerful productivity tool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    SUPERB PHONE !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, quality is superb, I would definitely recommend it. In a market filled to the brim with worthy competitors, the latest smartphone marvel I recently got my hands on truly stands out as a beacon of technological excellence. This is not just a smartphone - it's a sublime, cutting-edge device that redefines the boundaries of what a handheld technology can achieve. Right off the bat, its strikingly sleek design exudes elegance, reinforcing the adage that beauty can, indeed, blend seamlessly with functionality. It fits perfectly in the hand, its ergonomic design making it feel like a natural extension of oneself. The vibrant, immersive display, with virtually no bezels, delivers stunning, life-like visuals that truly push the envelope of what one can expect from a smartphone screen. But it's not just about aesthetics and visual performance - under the hood, this smartphone houses an incredibly powerful, yet energy-efficient processor. The result? Lightning-fast performance and unprecedented multitasking capabilities, all the while maintaining impressive battery longevity. It's as if the phone anticipates your every move, making any task you throw at it a breeze. The camera system is nothing short of extraordinary - the quality of photos it captures is truly remarkable. Vibrant colors, crisp details, and excellent low-light performance transform ordinary moments into timeless memories. It's not just a phone camera; it's a professional photography companion in your pocket. In terms of software, the user-friendly interface, coupled with the advanced AI, create an experience that's personalized and intuitive. This phone seems to always be one step ahead, anticipating my needs, and simplifying tasks like no other device I've used before. Its exceptional 5G capabilities ensure swift and stable internet connection, perfect for high-speed streaming, gaming, or those important video calls. And with a plethora of both essential and innovative features like wireless charging, water and dust resistance, and biometric security measures, it's clear that this phone was designed with the user in mind. Customer service deserves a special mention, providing quick, professional support and making it clear that user satisfaction is their utmost priority. In conclusion, this smartphone transcends the norm to deliver an extraordinary user experience. It's not just a gadget, but a testament to human innovation, a device that's built to empower, entertain, and connect us in ways we could only dream of a few years back. It truly is a league of its own and worth every penny. Highly recommended for anyone who desires the best of what technology can offer today!

    I would recommend this to a friend