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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1478 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,478 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Better than the S24 phone. If your thinking about buying the S24 or S25 and have this phone, don't upgrade. Either keep it or get the OnePlus 13. Otherwise, this phone is great and I enjoyed every bit of it. Only issue is the design, it doesn't work well if buying OtterBox, so stay away from OtterBox cases with this phone. I decided to keep the phone when buying the OnePlus, as it's a good phone and don't wanna let it go for only $100 with cracked screen. My only con is the price for what you get. It's hands down the best camera phone out of all phones to this day; February 18, 2025.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth performance with a great display

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this phone from Best Buy and I’m very happy with it. The setup was quick, the performance is fast, and the screen quality is excellent. Battery life easily lasts me through the day with normal use, and the camera takes sharp, clear photos. Overall, it feels well built and reliable. I’d definitely recommend it to anyone looking for a solid phone at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great buy, love this phone, pictures perfect and its easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for work and life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone for pictures and videos. Still finding out new features that make life and work so much easier and much more fun

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Just go for it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, amazing camera. Perfect for everything i needed, for work, gaming, day to day use, etc. Battery life is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Camera lovers will definitely like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niece Loved this phone.Great camera. Great battery life. Gets a bit heated after long use of camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone in the market

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 Display (No phone in the market can beat this) 4.25/5 Camera (-0.75 as the video quality under certain lighting condition is not so good, Dont get me wrong the quality is still wonderfull but with the hardware like that it can be even better and thats something that can be fixed with software updates, Hope they fix it soon. Also the 1x and the 10x are literally perfect but the 3x is not so good compared to the other two) 4/5 Battery (-1 for not improving the charging speed while others are having 150, 200 watt charging) 4.75/5 UI (-0.25 for not having seemless file transfer like airdrop, I know that Android file transfer is faster but it is not effortless like airdrop, Everything else is perfect, Very good UI)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Hard Working Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is amazing, even with 100x zoom I can get clear photos at concerts in large stadiums. The processing on the phone allows me to switch between apps with ease, and the Samsung Dex works great to show my phone on the TV and use it like a small computer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Beautiful phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Excellent camera and screen size. I love the built-in stylus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    One of the Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this model for the past 5 months, the camera its has a very good quality, the speakers has very good quality sound, and the battery its the frist time i have a phone with all the functions what this phone has and last for 2 day with out problem!! Im a HVAC Tech and I use my phone all day long, GPS, Calls, Texting, Camera, Writing Invoices etc and "I still have battery to watch Netflix" haha but is One Of The Best!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best phone ive ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is unbelievably fast and the battery easily lasts me two days. The pen is definitely a nice to have but not necessary for the experience. Because of the USB-C to Display Port feature im able to use this phone with my Xreal Air AR glasses and view content through the glasses while they're connected to my phone in my pocket. This is definitely a phone I'll be keeping for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very tech savvy, and I hardly ever get new phones, I keep my phones forever! I've always been a LG lover. I can say what I like about this phone is the camera! It's absolutely amazing, and I still haven't figured it all out. I also love the battery life. The 1 thing I don't like is that you can't (or I can't) pick a certain sound for a certain thing. Like when my phone goes off I wanna know why. Is an email, text, or a camera. I hate having to figure out why my phone made that noise. It's just 1 sound for the whole phone. I also don't like that the volume is the same way. Like with my LG I could adjust the volume on video content such as snapchat or peacock and it would not affect my ringer volume. This phone, it's all the same!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Galaxy S23 Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast with a great camera and battey life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very happy with my Samsung phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a very difficult time with my Apple phone ( 3rd) one when I purchased this Samsung. A major change in organization etc. I have been very happy so far. The phone is a bit larger than I had anticipated, but have found the use of the stylist valuable. Didn't realize how much I missed the stylist until I once again had it in hand. Camera is excellant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    THE BEST IN THE MARKET

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung electronics. I have had Galaxy phones for years & the note series has definitely been my favorite product line. I had my Note 9 for almost 6 years until I decided to upgrade. I LOVE the S21 Ultra. The camera is outstanding. And the battery life is amazing. Definitely the best phone on the market (I believe). Recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Tour all in one phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my dad the new Samsung S23 Plus and man is this a beuaty! Im an apple user but tbis phone makes me second guess if I should swap. Got the new black color, its sleek and comes with a stylist. Best Buy always has the best price! The processor is super fast, the camera is way much better than his last Samsung phones and for sure beats Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy ultra, it is very fast to open and seitch apps, battery last very long i use it all day long for work purposses and entertainment and battery last me all work hours, not to mention the camera quality, best i jave ever had i used to have an iphone and i love this phone better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Innovation that Apple can't match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, reliable phone with good battery life, all the bells and whistles, and nothing that I feel is inferior to the iPhone in any way. I have been on both systems and flipped back and forth plenty, but overall, I enjoy the screen/colors, greater compatibility internationally, and unique s pen features more with this over the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S23 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone..Battery life is incredible and amazing display..Premiun design..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and super fast phone. The battery life its also great

    I would recommend this to a friend