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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1478 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,478 reviews
  • Rated 5 out of 5 stars

    Ultra 23

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. It’s very user friendly. The camera works amazing. The quality is great. And I Love the pen feature. Only thing is that the phone does die fast if you use it a lot .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Galaxy s23 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the cripsness of the camera and also the speed of the processor. the fact that the stylus/pen is still there is an added bonus. No need to scramble for a paper and pen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Galaxy S23 Ultra

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. Takes beautiful, clear, pictures as well as vidoes. Crystal clear display. Very responsive S Pen. Very user friendly. Long battery life. Highly recommended this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for his birthday as a replacement for his old phone that he cracked and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love.It has a whole lot more features then my last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a powerhouse after 2 years – worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Galaxy S23 Ultra 256GB (Unlocked) in Phantom Black for about two years now, and I can confidently say this phone has aged exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultra Lives Up To Its Name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S23 Ultra was a great phone. I encountered no issues with the hardware or software. I do feel the speaker can be louder but not that big of an issue. Device withstood a drop from about 8 feet onto tile. Experienced no lags or freezing after drop, unlike iPhones. I’m not a fan of Google Pay or Samsung Pay, so no review for that option. I don’t use apple pay either so it’s not to the the other options are no good. Gaming experience on Pub G was amazing. Fast and seamless movement with no pixelation. Device did not heat up during gaming. Browsing was fast and crisp. YouTube and streaming was the best I have yet to experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!, just too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Galaxy Ultra user for years and enjoy the Samsung environment. As a former iPhone user, I switched back to Android frustrated with Apple's syncing issues with its Family settings and sharing. I like most things about the phone: It's peppy, excellent camera, syncs perfectly with the Galaxy watches, I have never had issues syncing several brands of earbuds. My only problem is that it is too heavy. Definitely not for arthritic or injured hands. I know that it is a compromise for the large screen and other features, but definitely I'll have to eventually get a different phone to prevent issues with my fingers and hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    it is fascinating

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone turned out incredible. I love its 200 megapixels. Its battery lasts all day and its 120 Hz is very noticeable, not to mention the colors that look fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A very nice phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice phone. Very customizable, you can spend a while switching every little thing such as the navigation bar, theme, icons, quick panel etc. with the help of the GoodLock app. It is a incredibly responsive phone, starting up any app and managing other tasks is no problem. (120hz + developer mode animation reduction makes it feel even better.) Battery is very strong and can last you a day of heavy use no problem. There are options for battery saving that help you prolong the battery much longer. If you have the 45w charger you can charge it in 40 mins more or less. Camera looks really nice and the zoom lets you take pictures of things from a pretty far distance. Overall I have had a satisfying experience the past 5 months and would recommend. However there was a situation where the phone had a black screen and glitched out. There was no way to access the software. Even with shutting off the phone with power off screen didnt work. The only way was hold the bottom volume button and the power/bixby button to force a restart. Other than that weird occurence big thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone fast excelent camera, everything you could ask for. If you are on the fence jump it. No regrets on this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Camera is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera highly recommended The phone is great too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone but limited coverage on damage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but screen is fragile. the screen quality itself is too good. Coverage for damages is limited to the US. I damaged the screen in Ireland and had to travel to the UK to just get the screen replacement from official Samsung store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this device on day one, and I haven't had any issue, super smooth and great camera, I moved from iPhone 14 pro after issues with eSim connectivity, i haven't have any issues ever since, amazing display beautiful device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Highly Recommend S23

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am in love with this phone! The speakers are amazing, the music sounds like I am listening to my home stereo actually even better. The camera is legit and all the other features are awesome and did I mention the battery life! Wow

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great for all my needs. It has a ton of customizations. Really my only complaint is all the samsung apps you cant remove. Id much rather have stock android. The camera is amazing and no other phone compares.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S23 Ultra

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for 2 years and I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Galaxy S23

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great modern functionality! Fast chip, very good amount of storage, and great OLED screen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with an excellent performance and life battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Straight forward mobile phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A straight forward mobile phone to use. Not very complicated. Battery life is very good depending on how you use it. Face I.D. feature is not as good as the iphone.

    I would recommend this to a friend