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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2642 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy S23 Ultra 256GB's camera quality, overall performance, and battery life. Many appreciate the fast processor, screen size, and included stylus. Some customers feel the phone could be lighter, while others have concerns about the RAM and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,642 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice all around workhorse for a phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bigger than I wanted, but wanted the pen to click pictures from a stand along phone. So far I'm impressed with the pictures, nice quality for such a small pickup frame. The wide angle and telephoto works nice for just using a phone as a camera. Also, for a phone, nicely controls the lighting in low light conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung tablet is good but the display is little dull.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, long battery life than S22 Ultra. :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S23 & BestBuy - The Ultimate Combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic phone and an amazing customer service experience! This phone is the only phone on the market worth having IMO with its amazing photo quality and multitude of options. Big thank you to BestBuy for saving the day and finding a store that carried this particular phone to replace the one i broke while skating ditches in Albuquerque!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Still one of the best phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this phone since last year. It still has top features. Camera and the screen are very good. The S pen works great and makes things easier to note or scratch.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some weird problems with locking on the home screen. Can still touch apps from the drawer but they dont appear. Good phone otherwise. Should have more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not too shabby

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m more of an iPhone guy, but bought this for my sister. I will always commend Samsung for their superior displays, but user friendliness and ecosystem wise could be better. Sister loved it as more of an android fan herself. If you kept up with galaxy phones, then you know!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camara

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it last christmas for my husband and he loves it the camara is amazing i own a samsung note and i got say this is 10 times better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Sg23 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, battery and photos are in other level

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Decent but battery life dropping off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life: excellent at first but really dropped off after a year Cameras: decent but sensitive to lighting Very heavy especially with a case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I always love the galaxy phones. Ive gone to apple but came back to the galaxy. Love the s pen and the penup app. It is quite expensive but best buy has the best pricing over anywhere else ive seen for people who dont have special deals with phone carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy 22 had been stolen. My go-to reaction was to head to Best Buy. The salesman was incredibly helpful and gave me every reason to buy this phone. I have been very pleased. It was very easy to move from the 22 to the 23 and I have noticed how much improved the battery is.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone i ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $1,049 i ever spent. I have never spent that much money on a phone but this phone is the phone of all phones! It takes amazing pictures! I couldn't believe how awesome they come out! I love taking pictures so this is my happy place. I'm still learning the phone because there so much to it! I would give it 1000 stars if i could.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mobile phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and easy to use. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Has all the features you require in a phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is super awesome, phone overall has all the features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent cell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and very fast, the battery is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing! Super cool phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wonderful lady absolutely loves her knew phone so many special cool features its amazing still learning lots n lots of space! camera is amazing! And video calling is great! As long as service is o yesssss my wonderful lady is very happy with her new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is the best I bought two of these phones the camera works really good and it’s a really good phone to have I really like this phone because it also has a good Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome great pics and very fast the s pen is cool too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone!!!! long pasting battery. best camera

    I would recommend this to a friend