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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1460 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,460 reviews
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Samsung S23 Ultra is a phenomenal phone that delivers everything you could want in a mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Hands Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone on the market right now. Best camera. Fastest processing. Nothing compares

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone awesome fantabules screen is immaculate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of Samsung latest phone and I am enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s23 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone good quality wold the best camera ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viva Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy SEE Ultra, is the best mobile I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S21 and I am completely on love with it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and affordable I would recommend to everyone best choice at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funbi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the perfect phone to use, very easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low key better that iPhone. It has more features than iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow a monster of a phone, Works great. Best you can get on android

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Performance

    Rated 5 out of 5 stars

    Samsung s23 ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Samsung Galaxy S23 Ultra from Best Buy, and it’s been an exceptional experience from the moment I unboxed it. **Display**: The 6.8-inch Dynamic AMOLED 2X display is absolutely stunning. Whether you're watching videos, playing games, or browsing, the screen's clarity, vibrant colors, and high refresh rate make everything look incredible. It’s bright enough for outdoor use, and the 120Hz adaptive refresh rate makes scrolling and gaming feel smooth and responsive. **Camera**: The camera system is a game-changer. With the 200MP main sensor, 12MP ultrawide, and dual telephoto lenses (10MP 3x zoom and 10MP 10x zoom), the S23 Ultra delivers amazing photo quality in various lighting conditions. Night mode works great, and the zoom capabilities are jaw-dropping — 10x optical zoom is perfect for capturing distant objects with incredible detail. **Performance**: The Snapdragon 8 Gen 2 chipset ensures smooth performance in everything from casual browsing to demanding tasks like gaming and multitasking. I’ve had zero lag or stuttering, even with multiple apps running in the background. **Battery Life**: Battery life is impressive, easily lasting a full day with moderate to heavy use. The 5000mAh battery, coupled with efficient power management, is a solid performer. Fast charging, wireless charging, and reverse wireless charging are all useful features. **Design and Build**: The design is sleek, premium, and feels robust in the hand. The matte finish on the back reduces fingerprints, and the curved edges give it a nice, modern look. It’s also IP68 water-resistant, which adds extra durability. **Software**: One of the standout features is the software experience. Samsung's One UI is intuitive and well-optimized. With Android 13, the phone is responsive, and the integration with Samsung’s ecosystem (such as the Galaxy Watch and Galaxy Buds) is seamless. **Purchase Experience at Best Buy**: The process at Best Buy was smooth. I appreciated the in-store pickup option, the knowledgeable staff, and the ability to take advantage of promotions, which made the purchase feel even better. **Final Thoughts**: The Samsung Galaxy S23 Ultra is a top-tier flagship phone that offers exceptional performance, a stunning camera system, and a fantastic display. Whether you're a content creator, gamer, or someone who just wants the best phone available, this device is hard to beat. I highly recommend it, and if you’re looking to buy, Best Buy’s service made the whole experience even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Performance

    Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my sister as a gift and she is loving it. Elevating Everyday Experiences. Let's talk about the Samsung Galaxy S23 Ultra – a device that's more than just a smartphone; it's a companion designed to enhance every aspect of your daily life.First things first, let's talk about that stunning display. The Galaxy S23 Ultra's screen is like a window into another world – vibrant, crisp, and utterly captivating. Whether you're scrolling through your social feed, watching videos, or playing games, the display quality is simply unmatched.Now, onto the camera. Trust me when I say this: the S23 Ultra's camera system is a game-changer. It's like having a professional photographer in your pocket. From breathtaking landscapes to detailed close-ups, the photos you capture with this device are nothing short of spectacular. Plus, the array of shooting modes and editing options let you unleash your creativity like never before.Performance-wise, the S23 Ultra is an absolute beast. Apps open in an instant, multitasking is seamless, and gaming feels incredibly smooth. It's like the device anticipates your every move and responds with lightning speed. And with its sleek design and comfortable grip, using the S23 Ultra feels like second nature.But what really sets this phone apart are the little details. The intuitive user interface, the advanced security features, the seamless integration with other Samsung devices – it's clear that every aspect of the S23 Ultra has been thoughtfully crafted to make your life easier and more enjoyable.And let's not forget about battery life. With the S23 Ultra, you can go all day without having to worry about running out of juice. Whether you're working, streaming, or just browsing the web, the battery keeps up with your busy lifestyle.In short, the Samsung Galaxy S23 Ultra isn't just a smartphone – it's a masterpiece of technology and design that elevates every moment. So if you're looking for a device that combines stunning visuals, powerful performance, and thoughtful features, look no further than the S23 Ultra. Trust me, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Nearly Flawless Flagship

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't get too heavy-handed with this review. I will keep it short and simple... The Galaxy S23 Ultra is hands-down one of the BEST Android phones you can buy. -Super fast -Amazing long-life battery -Beyond amazing cameras -Perfectly beautiful display -Snappy performance in just about every way -Wonderful design -Refined S-Pen Now, time for my con...and some people may roll their eyes, but here it is... The 8GB of RAM feels like a spit in the face to the consumer. For the price of this device, 8GB of RAM just feels...inadequate. That's the one major drawback in my personal opinion. Other than that, superb device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, S pen

    Rated 5 out of 5 stars

    Excellent Device! So glad I made the switch!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the switch from Apple to Samsung and I couldn't be happier with my choice in brand and device. The phone opperates really smoothly, and the switch from Apple to Android wasnt nearly as daunting as I had initially expected. I have had the device for some time now and have been deeply impressed with the battery life as well as how convenient it is to accomplish anything with just my phone. The physical appearance alone was a sell to me as well, considering how classy and sleak the device is. Having the pen readily available to take short notes or write down phone numbers has made my life so much easier. I was nervous about the camera quality of Samsung devices but I've been taking beautiful pictures and have been able to use the very convenient dark mode picture taking capabilities to capture my memories, even in less than conventional lighting. Overall the quality, convenience, and design of the phone has continued to impress me as I get to explore new features and appreciate the ease of its daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Performance

    Rated 5 out of 5 stars

    Super Phone S23 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S23's Ultra's best feature; It's the 6.1-inch AMOLED display, which is brighter than ever before and much improved over my current Note. Graphics are where the phone really shines, using Snapdragon technology. The battery life is much improved as well, in fact, I have found that I do not have to charge the phone often, have gone 10 hours with heavy use until I have had to charge, really like this. The photos are outstanding and again much improved over older Samsungs that I have had. Easy to control the camera and see what I am shooting, even in direct sunlight. Fast performance, solid cameras, and has a spacious and bright screen. The only downside I have experienced is the time to recharge the phone an area that needs to be upgraded in my view, overall a great phone to have! While this is not the cheapest phone, it's surely one of the best on the market and I am glad I made the move !! I can highly recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Performance

    Rated 5 out of 5 stars

    Worth every penny spent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung phone, and I couldn't be happier with my choice. The phone's sleek design, vibrant display, and powerful performance have exceeded my expectations. The camera quality is outstanding, allowing me to capture stunning photos and videos. The battery life is impressive, and it easily lasts me throughout the day. The user interface is intuitive and user-friendly. Overall, this Samsung phone offers an exceptional experience, and I highly recommend it to anyone in need of a reliable and feature-packed smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Performance

    Rated 5 out of 5 stars

    A Seamless Transition to Excellence

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In April, I made the monumental switch from iPhone to the Samsung Galaxy S23 Ultra, and let me say this upfront: I haven't regretted it for a moment. This phone, along with its seamless integration with my new Galaxy Watch, has made for a transformative and satisfying experience. The Galaxy S23 Ultra has exceeded my expectations, and I can't help but sing its praises. One of the standout features of this phone is its ability to effortlessly connect with the Galaxy Watch, providing a holistic and interconnected ecosystem that's truly impressive. Right from the start, everything connected successfully, and I was ready to enjoy a unified and efficient experience across my devices. What's most astonishing, though, is the absence of any issues. I haven't encountered a single hiccup with this phone, and I'm crossing my fingers not to jinx it. From performance to battery life, the Galaxy S23 Ultra has consistently delivered. The processing power is unparalleled, handling even the most demanding tasks with grace. The camera quality, especially in low-light conditions, is outstanding, allowing me to capture memorable moments with unparalleled clarity. The display on this phone is nothing short of breathtaking. The vibrant colors, sharp resolution, and the silky-smooth refresh rate make every interaction a visual delight. Whether I'm streaming content, browsing the web, or simply scrolling through social media, the S23 Ultra's display elevates the experience. Moreover, the phone's design is both elegant and functional. Its premium build exudes a sense of sophistication, while the ergonomic design ensures comfortable handling even during extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 Ultra is a top-of-the-line smartphone that offers a great all-around experience. It has a powerful processor, a beautiful display, and a versatile camera system. The S23 Ultra also has a long-lasting battery and a sleek design. One of the highlights of the S23 Ultra is its camera system. It has four rear cameras: a 200MP main camera, a 12MP ultrawide camera, a 10MP telephoto camera, and a 10MP periscope telephoto camera. The camera system takes great photos in a variety of conditions, and it also offers a variety of features, such as Nightography and Space Zoom. The S23 Ultra also has a great display. It's a 6.8-inch AMOLED display with a resolution of 3088 x 1440 pixels. The display is bright, colorful, and sharp. It also supports a 120Hz refresh rate, which makes for smooth scrolling and gaming. The S23 Ultra is powered by the Snapdragon 8 Gen 1 processor. This processor is one of the most powerful on the market, and it ensures that the S23 Ultra can handle even the most demanding tasks. The S23 Ultra also has 12GB of RAM and up to 1TB of storage. The S23 Ultra has a long-lasting battery. It has a 5000mAh battery, and it can easily last a full day on a single charge. The S23 Ultra also supports fast charging, so you can quickly top it up when you need to. The S23 Ultra has a sleek and stylish design. It's made of metal and glass, and it has a curved display. The S23 Ultra is also IP68 water and dust resistant. Overall, the Samsung Galaxy S23 Ultra is a great all-around smartphone. It has a powerful processor, a beautiful display, a versatile camera system, a long-lasting battery, and a sleek design. If you're looking for a top-of-the-line smartphone, the S23 Ultra is a great option. Here are some of the pros and cons of the Samsung Galaxy S23 Ultra: Pros: Powerful processor Beautiful display Versatile camera system Long-lasting battery Sleek and stylish design Cons: Expensive No headphone jack No expandable storage Overall, the Samsung Galaxy S23 Ultra is a great smartphone. It has a lot to offer, and it's sure to please even the most demanding users. However, it is expensive, and it lacks some features that some users might find important, such as a headphone jack and expandable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    The 8GB of ram is a slap across the face

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone, amazing screen, great battery life, fantastic implementation of the s-pen and a powerhouse of a processor, and of course the amazing camera that comes with it. The crystal clear photographs and true 8k video is by far the best I've witnessed in a phone and really the only thing that saved it from a 3 star review. Since this is of course a flagship device i must grade it as such. The RAM is mid-tier at best and has no business being in this lineup. Despite the amazing processor i find it a bit sluggish and jittery when just doing normal tasks such as swiping through the home page or opening apps. Or browsing preloaded web pages or news articles. Samsung dex also seemed to take a hit and its noticeable. This is extremely disappointing. Most people may be fine with it but Samsung why? Why did you do this?

    No, I would not recommend this to a friend
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