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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1478 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,478 reviews
  • Rated 5 out of 5 stars

    False advertisement.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What bestbuy clerks tell you is that if you purchase a warranty wiythem thst they will replace your phine rather stolen, broken or lost. What they neglect to mention is that the warranty only applies to iPhones. $200 dollars they got me for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung S23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone does everything a computer can, stylish and sleek. Super fast and the camera is the best ,better than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S23 Ultra, lot of upgrade on this phone, can't wait to see what S24 Ultra will bring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow a monster of a phone, Works great. Best you can get on android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well to the bed, it works well, I liked how it looks with color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to help me buy the phone i like busy the there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox & Galaxy S23

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Had to replace the OtterBox case in 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, was so excited to upgrade and use the pay to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See ya later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for creative types??for the love ill get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and affordable I would recommend to everyone best choice at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funbi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the perfect phone to use, very easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung s23 ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Samsung Galaxy S23 Ultra from Best Buy, and it’s been an exceptional experience from the moment I unboxed it. **Display**: The 6.8-inch Dynamic AMOLED 2X display is absolutely stunning. Whether you're watching videos, playing games, or browsing, the screen's clarity, vibrant colors, and high refresh rate make everything look incredible. It’s bright enough for outdoor use, and the 120Hz adaptive refresh rate makes scrolling and gaming feel smooth and responsive. **Camera**: The camera system is a game-changer. With the 200MP main sensor, 12MP ultrawide, and dual telephoto lenses (10MP 3x zoom and 10MP 10x zoom), the S23 Ultra delivers amazing photo quality in various lighting conditions. Night mode works great, and the zoom capabilities are jaw-dropping — 10x optical zoom is perfect for capturing distant objects with incredible detail. **Performance**: The Snapdragon 8 Gen 2 chipset ensures smooth performance in everything from casual browsing to demanding tasks like gaming and multitasking. I’ve had zero lag or stuttering, even with multiple apps running in the background. **Battery Life**: Battery life is impressive, easily lasting a full day with moderate to heavy use. The 5000mAh battery, coupled with efficient power management, is a solid performer. Fast charging, wireless charging, and reverse wireless charging are all useful features. **Design and Build**: The design is sleek, premium, and feels robust in the hand. The matte finish on the back reduces fingerprints, and the curved edges give it a nice, modern look. It’s also IP68 water-resistant, which adds extra durability. **Software**: One of the standout features is the software experience. Samsung's One UI is intuitive and well-optimized. With Android 13, the phone is responsive, and the integration with Samsung’s ecosystem (such as the Galaxy Watch and Galaxy Buds) is seamless. **Purchase Experience at Best Buy**: The process at Best Buy was smooth. I appreciated the in-store pickup option, the knowledgeable staff, and the ability to take advantage of promotions, which made the purchase feel even better. **Final Thoughts**: The Samsung Galaxy S23 Ultra is a top-tier flagship phone that offers exceptional performance, a stunning camera system, and a fantastic display. Whether you're a content creator, gamer, or someone who just wants the best phone available, this device is hard to beat. I highly recommend it, and if you’re looking to buy, Best Buy’s service made the whole experience even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    SUPERB PHONE !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, quality is superb, I would definitely recommend it. In a market filled to the brim with worthy competitors, the latest smartphone marvel I recently got my hands on truly stands out as a beacon of technological excellence. This is not just a smartphone - it's a sublime, cutting-edge device that redefines the boundaries of what a handheld technology can achieve. Right off the bat, its strikingly sleek design exudes elegance, reinforcing the adage that beauty can, indeed, blend seamlessly with functionality. It fits perfectly in the hand, its ergonomic design making it feel like a natural extension of oneself. The vibrant, immersive display, with virtually no bezels, delivers stunning, life-like visuals that truly push the envelope of what one can expect from a smartphone screen. But it's not just about aesthetics and visual performance - under the hood, this smartphone houses an incredibly powerful, yet energy-efficient processor. The result? Lightning-fast performance and unprecedented multitasking capabilities, all the while maintaining impressive battery longevity. It's as if the phone anticipates your every move, making any task you throw at it a breeze. The camera system is nothing short of extraordinary - the quality of photos it captures is truly remarkable. Vibrant colors, crisp details, and excellent low-light performance transform ordinary moments into timeless memories. It's not just a phone camera; it's a professional photography companion in your pocket. In terms of software, the user-friendly interface, coupled with the advanced AI, create an experience that's personalized and intuitive. This phone seems to always be one step ahead, anticipating my needs, and simplifying tasks like no other device I've used before. Its exceptional 5G capabilities ensure swift and stable internet connection, perfect for high-speed streaming, gaming, or those important video calls. And with a plethora of both essential and innovative features like wireless charging, water and dust resistance, and biometric security measures, it's clear that this phone was designed with the user in mind. Customer service deserves a special mention, providing quick, professional support and making it clear that user satisfaction is their utmost priority. In conclusion, this smartphone transcends the norm to deliver an extraordinary user experience. It's not just a gadget, but a testament to human innovation, a device that's built to empower, entertain, and connect us in ways we could only dream of a few years back. It truly is a league of its own and worth every penny. Highly recommended for anyone who desires the best of what technology can offer today!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Nearly Flawless Flagship

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't get too heavy-handed with this review. I will keep it short and simple... The Galaxy S23 Ultra is hands-down one of the BEST Android phones you can buy. -Super fast -Amazing long-life battery -Beyond amazing cameras -Perfectly beautiful display -Snappy performance in just about every way -Wonderful design -Refined S-Pen Now, time for my con...and some people may roll their eyes, but here it is... The 8GB of RAM feels like a spit in the face to the consumer. For the price of this device, 8GB of RAM just feels...inadequate. That's the one major drawback in my personal opinion. Other than that, superb device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    The 8GB of ram is a slap across the face

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone, amazing screen, great battery life, fantastic implementation of the s-pen and a powerhouse of a processor, and of course the amazing camera that comes with it. The crystal clear photographs and true 8k video is by far the best I've witnessed in a phone and really the only thing that saved it from a 3 star review. Since this is of course a flagship device i must grade it as such. The RAM is mid-tier at best and has no business being in this lineup. Despite the amazing processor i find it a bit sluggish and jittery when just doing normal tasks such as swiping through the home page or opening apps. Or browsing preloaded web pages or news articles. Samsung dex also seemed to take a hit and its noticeable. This is extremely disappointing. Most people may be fine with it but Samsung why? Why did you do this?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    never regret

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display quality of the smartphone is outstanding. The colors are vibrant, and the resolution is sharp, providing an immersive viewing experience for multimedia content and gaming. The larger screen size strikes a perfect balance between usability and portability. The smartphone's performance has been impressive for most tasks. Navigating through apps, multitasking, and running demanding games have been smooth and responsive. The user interface is intuitive and easy to use, making it suitable for users of all ages. I appreciate the camera capabilities of the smartphone. The quality of photos and videos is excellent, especially in well-lit conditions. The various camera features and modes allow for creative photography, and the front-facing camera captures clear and detailed selfies. The battery life of the smartphone has been satisfactory. It can easily last a full day with moderate to heavy usage, and the fast charging feature has been very convenient for quick top-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Big Screen, Big Performance, Big Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S23 Ultra is a powerhouse phone. The camera quality is unmatched - crisp shots in any lighting and amazing zoom that actually works. The display is big, bright, and super smooth, making videos and games feel next-level. Battery life easily lasts all day, and the S Pen is a great bonus for quick notes. Overall, the S23 Ultra is a powerhouse - perfect for anyone who wants top performance, excellent cameras, and a premium design. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my sister as a gift and she is loving it. Elevating Everyday Experiences. Let's talk about the Samsung Galaxy S23 Ultra – a device that's more than just a smartphone; it's a companion designed to enhance every aspect of your daily life.First things first, let's talk about that stunning display. The Galaxy S23 Ultra's screen is like a window into another world – vibrant, crisp, and utterly captivating. Whether you're scrolling through your social feed, watching videos, or playing games, the display quality is simply unmatched.Now, onto the camera. Trust me when I say this: the S23 Ultra's camera system is a game-changer. It's like having a professional photographer in your pocket. From breathtaking landscapes to detailed close-ups, the photos you capture with this device are nothing short of spectacular. Plus, the array of shooting modes and editing options let you unleash your creativity like never before.Performance-wise, the S23 Ultra is an absolute beast. Apps open in an instant, multitasking is seamless, and gaming feels incredibly smooth. It's like the device anticipates your every move and responds with lightning speed. And with its sleek design and comfortable grip, using the S23 Ultra feels like second nature.But what really sets this phone apart are the little details. The intuitive user interface, the advanced security features, the seamless integration with other Samsung devices – it's clear that every aspect of the S23 Ultra has been thoughtfully crafted to make your life easier and more enjoyable.And let's not forget about battery life. With the S23 Ultra, you can go all day without having to worry about running out of juice. Whether you're working, streaming, or just browsing the web, the battery keeps up with your busy lifestyle.In short, the Samsung Galaxy S23 Ultra isn't just a smartphone – it's a masterpiece of technology and design that elevates every moment. So if you're looking for a device that combines stunning visuals, powerful performance, and thoughtful features, look no further than the S23 Ultra. Trust me, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best mobile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 Ultra is a technological marvel, pushing the boundaries of innovation. Its stunning design seamlessly blends elegance with functionality. The camera system, a standout feature, captures moments with unparalleled clarity and detail, redefining smartphone photography. The vibrant display, coupled with a powerful processor, ensures a seamless and immersive user experience. The battery life is commendable, offering longevity even with heavy usage. Samsung continues to set the bar high with the S23 Ultra, making it a flagship device that truly delivers on all fronts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Worth every penny spent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung phone, and I couldn't be happier with my choice. The phone's sleek design, vibrant display, and powerful performance have exceeded my expectations. The camera quality is outstanding, allowing me to capture stunning photos and videos. The battery life is impressive, and it easily lasts me throughout the day. The user interface is intuitive and user-friendly. Overall, this Samsung phone offers an exceptional experience, and I highly recommend it to anyone in need of a reliable and feature-packed smartphone.

    I would recommend this to a friend
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