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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 954 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S23 Ultra 512GB (Unlocked) for its excellent camera quality, long battery life, and powerful performance. They appreciate the built-in S Pen and stylish design. However, some customers are disappointed with the lack of a microSD card slot, the high price, and the heavy weight of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 954 reviews
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best of the best for Samsung in 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I love this device. Cameras, insane battery life, and the screen is another level. It is a BIG phone, so smaller hand folks be mindful of that. I am a digital artist and the s pen is great for jotting down ideas or working on a quick sketch or idea. Plus 4 years of guaranteed updates and then another 3 years of security updates! Overall this is the best of best and if you have the budget then look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Phone For Me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. It does more than I will ever need...at least for now. I like the ease of use, its dependability, the camera, the stylus, and the overall feel. The battery life is awesome...I don't have to charge it every night. It is a little pricey, but I plan to use it for a number of years...I had my last phone for about five years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S 23 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has had the privilege of using the Samsung Galaxy S23 Ultra, I can confidently say that it is an exceptional smartphone that delivers top-notch performance and camera capabilities. First and foremost, the device's performance is nothing short of amazing. It is powered by a cutting-edge Snapdragon 895 chipset, which features a powerful processor and graphics technology. This chipset ensures that the S23 Ultra can handle even the most demanding tasks with ease. I was able to multitask effortlessly, running multiple apps and even playing graphically intensive games without experiencing any lag or slowdown. Furthermore, the S23 Ultra comes with up to 16GB of RAM, which further enhances its performance. This large amount of RAM allowed me to switch between apps quickly and easily, without any delay or lag. The device also has ample storage space, with up to 1TB of internal storage available, so I was able to store all of my photos, videos, and other files without worrying about running out of space. The S23 Ultra also has an exceptional camera system that really impressed me. The device features a quad-camera setup on the back, This combination of lenses allowed me to capture stunning images with incredible detail, clarity, and sharpness. The S23 Ultra features up to 100x zoom, which means that I was able to take photos from far away without losing image quality. I was even able to take photos of the moon with impressive detail using the device's zoom feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra 512GB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 Ultra 512GB in Phantom Black is an absolute powerhouse of a smartphone, offering cutting-edge technology and an elegant design that stands out from the crowd. From the moment you unbox it, you’re greeted with a premium build quality that feels solid and refined in hand. The Phantom Black color is sleek and sophisticated, making it the perfect combination of style and professionalism. Performance is top-notch thanks to its lightning-fast processing power. Whether you’re gaming, multitasking, or using demanding apps, the Galaxy S23 Ultra delivers an incredibly smooth and responsive experience. The 512GB of storage ensures you have more than enough space for all your apps, photos, videos, and files without worrying about running out of room. One of the standout features is the camera system. The 200MP main camera produces stunning, highly detailed photos with vibrant colors, even in low light. The zoom capabilities are phenomenal, offering sharp and clear images even from great distances. The 12MP ultra-wide and dual telephoto lenses provide versatility for all kinds of shots, making it a perfect choice for photography enthusiasts. The 6.8-inch Dynamic AMOLED 2X display is a visual treat. The vibrant colors, deep blacks, and fluid refresh rate make it ideal for watching videos, browsing, and gaming. The 120Hz refresh rate ensures everything feels incredibly smooth and responsive. Additionally, the S Pen integration adds a layer of convenience for note-taking, sketching, and navigation. Battery life is another area where the Galaxy S23 Ultra excels. The 5000mAh battery comfortably lasts throughout the day with heavy use, and when you do need to charge, the 45W fast charging can top it up in no time. Overall, the Samsung Galaxy S23 Ultra 512GB is an impressive flagship that ticks all the boxes. From its stunning design and incredible camera to its blazing fast performance, it's clear that this device is built for those who demand the best. If you’re in the market for a top-tier smartphone, the S23 Ultra is a fantastic choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Galaxy S23 Big phone, but worthwhile features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite the struggle getting this phone truly unlocked, especially it seems moving from 4G to 5G for some reason. Something to do with the Sim card. Once I asked enough questions, I was able to get my unlocked phone and it is working nicely. It is big and heavy, so I got a small cross-over purse made for it. I love the larger screen though and the larger print. So much easier to read. Moving everything from my S9 to the S23 was a challenge. First not enough space on my old phone to move the items over. I had to practically uninstall everything on my old phone in order to do so. There has to be a better way. One of the main reasons I was getting a new phone is because it didn't hold any more. This process also led to the battery on my old phone dying 3 minutes before the transfer was complete, so after 1.5 hours of dumping and moving, I had to start all over again. Then the new phone didn't have enough battery left, but it told me that right away which was nice. There were also some apps that did not transfer and they have added to the length of time I have to put everything back on my new phone. This whole process is never easy. I love the pen. It is so nice to be able to jot something down quickly. I also love how it will let you take a picture from afar. No more propping the phone up and then running to get into the picture in 5 or 10 seconds. That is a great feature for someone who likes to take pictures. Of course, if you are thinking about this phone, you most likely want the camera it has. It takes great pictures and has lots of features to make picture taking fun and creative. The downside of the phone is the price. It is very expensive and I am still not sure why they have to cost what they do, especially since they do not last as long as they should for the price. Make sure you get a good case because you don't want to break this phone! I also really liked that Samsung has its own reps at the Best Buy store. it was so nice having someone who knows all about the Samsung phones, could answer all my questions and provide comparisons between the phones including my old phone. It really helped me make a more informed decision.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Samsung phone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 Ultra is a smartphone that has powerful 200MP camera, Snapdragon 8 Gen 2 chip, awesome display, excellent battery life and smart One UI 5.1 upgrades. It has a 6.8-inch 1Hz to 120Hz adaptive Dynamic AMOLED 2X display and a 5,000mAh battery2. However, it is also considered to be very expensive and its curved screen can get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 ULTRA

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the S23 Ultra we have a 200 megapixel main camera that performs pixel binning (improves the quality of images taken in low light environments). There's also a 10x periscope lens for that extra zoom. In particular, the Samsung Galaxy S23 Ultra stands out as the phone with the best battery life today. With a 5000 mAh battery, users can enjoy up to 27 hours of continuous video playback or 21 hours of uninterrupted Internet use. The Samsung Galaxy S23 Ultra comes with a total of 4 cameras: a wide-angle camera that functions as the main one, an ultra-wide-angle camera, a 3x zoom telephoto lens, and a 10x zoom telephoto lens. Our analyzed unit has 12 GB of LPDDR5X RAM and 256 GB UFS 4.0, and we can only speak highly of the raw performance. Without a doubt, the s23 ultra to date remains the best cell phone in terms of camera, ram, battery and processor, without leaving behind the screen and speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 Ultra impresses with its cutting-edge features and sleek design. The 512GB storage provides ample space for your files and apps, ensuring a smooth user experience. The standout feature is undoubtedly the 200MP camera, delivering stunning and detailed photos. The inclusion of an S Pen adds versatility, enhancing productivity and creativity. The ability to shoot 8K videos further elevates the device's multimedia capabilities. With a robust 5000mAh battery, the S23 Ultra offers long-lasting usage, making it suitable for heavy users. The Phantom Black color adds a touch of sophistication to this powerhouse Android smartphone. Overall, the Samsung Galaxy S23 Ultra is a top-tier device that excels in camera performance, multitasking, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Awesome smartphone with great functionality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Samsung S23 Ultra. I bought it unlocked and between my phone carrier (T-Mobile) and the in store tech at Best Buy, the setup was fast and easy. Later that evening I had no problems moving my apps from my previous smart phone to this one. The performance is wonderful. Superfast on wi-fi or 5G and the speed of the CPU, Memory and graphics processors was well worth the money spent. I applied the available firmware update the evening I bought it and have never had any issues with the camera (which some earlier reviews mentioned) or any other functions. The battery can go quite sometime between charging under normal use, and the 45 watt charger option really decreases the time needed to bring the battery back to 100% charge. I'm not a heavy user of the stylus; but it seems to work much better than my prior tablets or phones when I make use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    If you want a quality phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first. The price. Depending on how much storage, can range from near 1k to 1.2k. Quality. Amazing. Phone runs smooth and have a lot of storage left after almost a year in use Camera Quality is very good,especially in the dark Dont forget to restart you phone weekly to keep it in peak performance. Would recommend if you have the money your not sfraid to soend on, but do far I don't plan on getting a new phone for years to come.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Galaxy phone. Takes great pics and video. Use mostly for streaming sirius at work, taking calls and texting. Loads ap's easily and the battery lasts forever. Not sure the prices is comensurate with value. Feel like its a phone and should cost as much as a rent payment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever owned. I have always been a samsung guy and like its predecessors it doesn't disappoint. Everything is lightning fast. The camera is AMAZING and its truly a powerhouse of a device. I often game on this thing heavily while listening to YouTube in the background, with other apps open and it performs flawlessly without hiccup. No cons for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android Phone of 2023.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like both iPhones and Android phones for different reasons and keep both in the family. The Samsung S23 is the best Android phone I've ever used, and that includes recent offerings from OnePlus, Google, Motorola and LG. Having used both phablet-style phones and smaller devices, I find myself gravitating toward the smaller S23. For me, it's just easier to grip, lighter and much easier to put in a pocket. Usually you have to sacrifice something between either speed or battery life. I'm happy to say this phone is both super speedy and has fabulous battery life despite the smaller size of the battery compared to the phablets. I can easily get through a day of moderate to heavy use, up to two days if my usage is a bit lighter. The screen is the best I've used on any phone, including the latest iPhone 15 Pro. It just has a pop to it with vibrant colors that don't feel overdone. Samsung's Android customizations are excellent and very helpful overall. Some complain about software bloat on Samsung phones, but this unlocked version doesn't seem to be loaded down. I'm not a camera expert, but in casual use, I find the camera on the Samsung S23 to be right up there with the iPhone 15 Pro. They are both very high quality cameras. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Performance

    Rated 5 out of 5 stars

    King in Performance and quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths cameras on this phone are something else, the best I've ever used. Video quality was improved dramatically better. You can really see it when uploading content to apps. Speed and performance are very sharp. Total upgrade coming from the predecessor model I did notice the jump. Screen is great as always Samsung comes crisp on their displays. Battery is good for a whole day with heavy use, sometimes more depending. S23 is king.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    From S9 to S23 Ultra, Great Transition! Great Phon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 years, I finally made the decision to get a new phone after running out of space and memory on my Galaxy S9 and its been a great decision. The new fingerprint location takes a bit to get used but overall the quality of the S23 Ultra makes the difference. The quality of the pictures and videos are so crisp and hd its unmatched. Used the zoom on the moon like the ads and its like i took them on a professional camera. The bigger screen gets abit to get used to as well but its been a two weeks and its not a problem. I love how much the updates have improved Bixby and google assistant. They are extremely helpful when i can't reach my phone. I did notice the volume to attach to Bluetooth devices sounds lower than my old phone but it could be just the device I'm connecting to. The battery life lasts me a whole work day (8 hrs) and I only lose 20% while listening to music and watching Tiktok and YouTube. The S Pen is one of the main reasons for why I wanted the phone due to being lazy and I usually have long nails and it will help with typing. The remaster option and portrait mode makes it easy to edit pictures and make them look better than what they already are. As a S Galaxy fan girl, I've only know this and am impressed with all the new stuff they add each year. After 2 weeks, I'm still finding new things on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for my wife as an upgrade to what she had. I myself have the same phone and absolutely love it. I rarely have to charge my phone and can't love the camera more, the phone has the power for everything I use it for and some. I highly recommend this to any Samsung fan or android user.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone in history! I have no complaints about this phone, it's simply perfect! The camera, the storage, its performance! If you're looking for an ultra-fast, comfortable, and user-friendly phone, this is what you're seeking. I have no complaints! it's simply perfect, and I adore it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 ULTRA BEST PHONE YET .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone today in the market , bad think for me is the from camarera lower fron 40 megapixels to 12 but everything else is great best procesor until now i play games and see movies and work excellent all the time , much better batery live , best rear camarera until now , best procesor in an andoid phone yet . S pen is fantastic .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung S23 ultra

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I could have ever imagined! The camera's are CRAZY good. The battery life is amazing, and the phone is super fast. I have zero complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung s23 ultra Week review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, though, there's no question that the Samsung Galaxy S23 Ultra is the most powerful and capable smartphone in Samsung's new lineup. It has the best cameras by a long shot, support for Samsung's S Pen, and significantly better battery life than the smaller Galaxy S23.

    I would recommend this to a friend
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