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Customer Ratings & Reviews

Your price for this item is $438.99
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The comparable value price is $1,379.99

Customer reviews

Rating 4.8 out of 5 stars with 605 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S23 Ultra 512GB (Unlocked) for its excellent camera quality, long battery life, and powerful performance. They appreciate the built-in S Pen and stylish design. However, some customers are disappointed with the lack of a microSD card slot, the high price, and the heavy weight of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 605 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone i ever bought...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S23 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing but the s-pen has a diffect from heating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it's the best Samsung galaxy i ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Stuff highly recommend........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real amazing phone i love it …………………………best buy ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone so far amazing.Got free upgrade to 512.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. The picture on this phone is a 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S23 Ultra is a great phone. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Does more than expected. Very sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone the best yet, love it so much love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BAD WARRANTY SUPPORT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD WARRANTY SUPPORT. IT IS VERY COMPLICATED TO VALIDATE THE WARRANTY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To heavy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but very heavy. Definitely get a workout using and holding on to it. Storage is great and processing speed is much better than my old S10-plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for a friend, and he can’t stop talking about the phone. Great work Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great improvement from s22 ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even coming the latest s22 ultra, the improvements are very noticeable in primarily the camera. But the ram downgrade is unfortunate.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not much different from previous model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different from previous model except for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine kept on restarting and kicking me out of every app except Chrome. If you get a good one, they are excellent phones. Mine was just not a good one sadly

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hickster58, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We would love to help you ensure you have the best experience possible with your device. We have an article on our website to help troubleshoot this matter titled "App is crashing or not working on Samsung phone or tablet". We also have the Samsung Support Team available to work with you directly through chat to help you acheive the full functionality of your device and have the intended usage. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Poor quality battery or defect poorly made screen.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had phone less than a year 101/2 months battery on phone would no longer full charge and drain quickly. It would only charge between 58 to 72%. I lucky enough had warranty coverage and no old phone ultra 23 left in stock. So I received brand new ultra 24 instead. Which was great. Only drawback I had to buy new cell phone case old one did not fit. So had to buy new one spend over 50.00 when my old case was still good. Plus tax and 100 dollars for new phone plus tax. Then less than month in bad new screen protector annoying forming dots throughout screen so have swap that out for new one. Top that all off with a week later my one year coverage on my phone And tablet expired so had to renew for 179.99 plus tax came out to 195.15 add 100.00 for new phone 50.00 plus tax on new phone case so cost me 345.00 in less than a year on defect battery on phone new case and new coverage. Only thing free was piece of garbage screen protector on new phone that in less than q month needed replacement again. Waited 10 years to buy new phone and all this happen. Nothing made good like old days anymore. Real rip off over 1000 phones made witj defects. Hope have luck from here with new ultra 24 amd third screen protector replacement in less than a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could have much better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and could have been much better and it’s ok

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as a pixel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung has a good screen, cool accessories and really good battery life. My problem with the phone is the lack of features for the asking price. It lacks behind the pixel phone in every quality of life feature. The feature it does copy from Google feel at least two generations behind Google. My other complaint is one ui feels like it could be better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is review about phone not about Best Buy. I have 5 stars rating for Best Buy but Samsung S23 Ultra is a disappointment. I gifted this phone to my wife and phone has issues with battery drainage and camera quality is only average except the telephoto for Moon.

    No, I would not recommend this to a friend