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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 602 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S23 Ultra 512GB (Unlocked) for its excellent camera quality, long battery life, and powerful performance. They appreciate the built-in S Pen and stylish design. However, some customers are disappointed with the lack of a microSD card slot, the high price, and the heavy weight of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 602 reviews
  • Rated 5 out of 5 stars

    Samsung galagxy s23 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha Samsung Galaxy S23 ultra is a great phone, my wife loved it and the camera is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and amazing deal in best buy. Thank you best buy for providing good deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a excellent phone and his photos are amazing for my specials moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Buying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying. The camera is amazing, and I have no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Excellent investement. Great pics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever made

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone can do everything and more with it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Performance

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Samsung Galaxy S23 Ultra 512GB in Phantom Black from Best Buy in Duluth Lawrenceville, GA (3004), and I must say, it's a top-notch choice. This flagship phone has some incredible features, including a stunning display, exceptional performance, and top-of-the-line cameras. Despite its larger size and price point, the S23 Ultra really stands out with its impressive design, built-in S Pen, and outstanding camera capabilities. Powered by a Snapdragon 8 Gen 2 chipset, it delivers fast performance and has a robust battery, providing a premium Android experience. The display on the S23 Ultra is truly one of the best I've seen on any phone, making it a versatile and worthwhile investment in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Refined version of an already great phone series

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year's S22 Ultra was a great phone, and the S23 Ultra fixes the minor issues with that device. I'd give it a 4.5 if I could. PROS: +Battery life is outstanding. After a full day of use, the phone has 25%-30% more battery life than the S22 Ultra. +The speakers are so much louder, clearer, and have great bass. Call quality is greatly improved. +Data speeds with the new chipset are incredible +The camera in most cases is outstanding, but the S22 Ultra was no slouch. +The interface speed is great and there is no lag or stuttering. +The flatter screen is an improvement for videos and typing. The more natural color tone may be pleasing to some. +Phone feels well constructed +Customization options are nearly endless CONS: -Being used to large phones, this phone is really pushing size limits. It is very heavy and while the flatter screen is great to use, it feels even bulkier than the S22 Ultra. -The screen is slightly less vibrant than the S22 Ultra. However, it seems like it has a stronger anti glare layer for better visibility in sunlight. -This phone is very expensive. It's hard to justify when the S22 Ultra gives a very similar experience for much cheaper, as well as the Pixel 7 Pro. -Quality control has been inconsistent, as there are many reports of screen defects and WiFi issues. Overall, this is probably the most well rounded phone you can get, though it's very expensive. It combines the great qualities of the S21 Ultra and S22 Ultra. That said, if you have the S21 Ultra or S22 Ultra, and it's running well, it may be hard to justify the cost to upgrade. If you're coming from an old Note device or anything else, this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    A very good phone with amazing capabilities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to go for the basic S23, but BB had an excellent Black Friday, so I splurged. This is an all-round excellent phone. Great voice quality. Excellent camera. Some really cool features. One example is when taking photos, you don't need to search for the little white dot in the screen to tap. You can just say "cheese" or "smile," and the camera clicks the photo. If you buy this phone, spend some time watching YouTube videos about it. Otherwise, you'll barely scratch the surface of its capabilities, especially camera and S-pen tricks. Battery life is really good. I do regret the absence of a microSD card slot. So I paid a LOT more to get built-in storage upgrade to make up for that loss, going from 256 GB to 512 GB. The fingerprint reader is temperamental, especially with a screen protector. I have reentered fingerprints, but it rarely works. It worked most of the time before the screen protector. The face recognition works about 80% of the time. It seems to be sensitive to light level and direction. It needs bright light on the face to function best. The absence of a headphone jack is not an issue. There are so many great Bluetooth headsets with primo sound quality that that's the best way to go anyhow.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra 512GB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 Ultra 512GB in Phantom Black is an absolute powerhouse of a smartphone, offering cutting-edge technology and an elegant design that stands out from the crowd. From the moment you unbox it, you’re greeted with a premium build quality that feels solid and refined in hand. The Phantom Black color is sleek and sophisticated, making it the perfect combination of style and professionalism. Performance is top-notch thanks to its lightning-fast processing power. Whether you’re gaming, multitasking, or using demanding apps, the Galaxy S23 Ultra delivers an incredibly smooth and responsive experience. The 512GB of storage ensures you have more than enough space for all your apps, photos, videos, and files without worrying about running out of room. One of the standout features is the camera system. The 200MP main camera produces stunning, highly detailed photos with vibrant colors, even in low light. The zoom capabilities are phenomenal, offering sharp and clear images even from great distances. The 12MP ultra-wide and dual telephoto lenses provide versatility for all kinds of shots, making it a perfect choice for photography enthusiasts. The 6.8-inch Dynamic AMOLED 2X display is a visual treat. The vibrant colors, deep blacks, and fluid refresh rate make it ideal for watching videos, browsing, and gaming. The 120Hz refresh rate ensures everything feels incredibly smooth and responsive. Additionally, the S Pen integration adds a layer of convenience for note-taking, sketching, and navigation. Battery life is another area where the Galaxy S23 Ultra excels. The 5000mAh battery comfortably lasts throughout the day with heavy use, and when you do need to charge, the 45W fast charging can top it up in no time. Overall, the Samsung Galaxy S23 Ultra 512GB is an impressive flagship that ticks all the boxes. From its stunning design and incredible camera to its blazing fast performance, it's clear that this device is built for those who demand the best. If you’re in the market for a top-tier smartphone, the S23 Ultra is a fantastic choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    S23 ULTRA

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the S23 Ultra we have a 200 megapixel main camera that performs pixel binning (improves the quality of images taken in low light environments). There's also a 10x periscope lens for that extra zoom. In particular, the Samsung Galaxy S23 Ultra stands out as the phone with the best battery life today. With a 5000 mAh battery, users can enjoy up to 27 hours of continuous video playback or 21 hours of uninterrupted Internet use. The Samsung Galaxy S23 Ultra comes with a total of 4 cameras: a wide-angle camera that functions as the main one, an ultra-wide-angle camera, a 3x zoom telephoto lens, and a 10x zoom telephoto lens. Our analyzed unit has 12 GB of LPDDR5X RAM and 256 GB UFS 4.0, and we can only speak highly of the raw performance. Without a doubt, the s23 ultra to date remains the best cell phone in terms of camera, ram, battery and processor, without leaving behind the screen and speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, S pen

    Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S23 Ultra impresses with its cutting-edge features and sleek design. The 512GB storage provides ample space for your files and apps, ensuring a smooth user experience. The standout feature is undoubtedly the 200MP camera, delivering stunning and detailed photos. The inclusion of an S Pen adds versatility, enhancing productivity and creativity. The ability to shoot 8K videos further elevates the device's multimedia capabilities. With a robust 5000mAh battery, the S23 Ultra offers long-lasting usage, making it suitable for heavy users. The Phantom Black color adds a touch of sophistication to this powerhouse Android smartphone. Overall, the Samsung Galaxy S23 Ultra is a top-tier device that excels in camera performance, multitasking, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    If you want a quality phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first. The price. Depending on how much storage, can range from near 1k to 1.2k. Quality. Amazing. Phone runs smooth and have a lot of storage left after almost a year in use Camera Quality is very good,especially in the dark Dont forget to restart you phone weekly to keep it in peak performance. Would recommend if you have the money your not sfraid to soend on, but do far I don't plan on getting a new phone for years to come.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best Android Phone of 2023.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like both iPhones and Android phones for different reasons and keep both in the family. The Samsung S23 is the best Android phone I've ever used, and that includes recent offerings from OnePlus, Google, Motorola and LG. Having used both phablet-style phones and smaller devices, I find myself gravitating toward the smaller S23. For me, it's just easier to grip, lighter and much easier to put in a pocket. Usually you have to sacrifice something between either speed or battery life. I'm happy to say this phone is both super speedy and has fabulous battery life despite the smaller size of the battery compared to the phablets. I can easily get through a day of moderate to heavy use, up to two days if my usage is a bit lighter. The screen is the best I've used on any phone, including the latest iPhone 15 Pro. It just has a pop to it with vibrant colors that don't feel overdone. Samsung's Android customizations are excellent and very helpful overall. Some complain about software bloat on Samsung phones, but this unlocked version doesn't seem to be loaded down. I'm not a camera expert, but in casual use, I find the camera on the Samsung S23 to be right up there with the iPhone 15 Pro. They are both very high quality cameras. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    S23 ULTRA BEST PHONE YET .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone today in the market , bad think for me is the from camarera lower fron 40 megapixels to 12 but everything else is great best procesor until now i play games and see movies and work excellent all the time , much better batery live , best rear camarera until now , best procesor in an andoid phone yet . S pen is fantastic .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Samsung for Life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a samsung user ever since my first phone. Purchased this as a gift and it works great! The price was right at the time of purchase for this latest edition. I love the camera quality and the size of the phone. It has so many features with great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    Nice fast device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a good user of Samsung products for a few years. This device, the S23 ultra, is very good. The battery lasts for a long time. Intensive use of YouTube ranges from 9 to 10 viewing hours.. The fingerprint embedded in the screen is fast. Note that if you want to activate it before sticking the screen protector on, it may not work.. The volume of the speakers is loud for those who love listening to music. The volume may decrease from 100 % to 85% .. With time, the built-in pen dazzled me a lot. Wide uses, taking pictures, converting from one content to another, not to mention drawing, writing and quick notes.. In the end.. you need a screen protection sticker.. you need a protective phone case..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Performance

    Rated 4 out of 5 stars

    Galaxy S23 Ultra: A Game-Changer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S23 Ultra is a game-changer. Its sleek design, unmatched camera, vibrant display, long-lasting battery, lightning-fast performance, and top-notch security features make it the ultimate smartphone. Highly recommended for anyone seeking the best mobile experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone with great specs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone since may 18, i have been enjoying every bit of it, great battery life, nice display, and the most recebt processor, the canera is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Business phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best business phone you can have, battery, camera, size, weight, all perfect.

    I would recommend this to a friend
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