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Customer Ratings & Reviews

Your price for this item is $438.99
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The comparable value price is $1,379.99

Customer reviews

Rating 4.8 out of 5 stars with 605 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S23 Ultra 512GB (Unlocked) for its excellent camera quality, long battery life, and powerful performance. They appreciate the built-in S Pen and stylish design. However, some customers are disappointed with the lack of a microSD card slot, the high price, and the heavy weight of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-605 of 605 reviews
  • Rated 4 out of 5 stars

    Good buy best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved services and fast and easy responses. Everything made easy through application

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as expected with no issues to phone. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Online Purchases with Trade in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the new galaxy 23 with a trade in option. When i got to the store to pick up my order, the manager said my phone was not in the condition I stated it was in and because of that she was no longer able to go through with the purchase. I had to cancel my order and REBUY in store. But, the trade in deal was no longer happening as well as the new galaxy ultra price was no longer the sale/deal I had gotten online. I missed out on the phone I wanted with more storage, plus I missed out on a $200 trade in deal for my phone. I eneded up paying $300 more than I originally planned, without getting the phone I had originally ordered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has no extra chip for storage everything has to be put on cloud. Just a nother way to steal you money and control you data you create

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. If we can offer you any assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany Samsung

  • Rated 1 out of 5 stars

    s23 ultra - bad device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand why Gnusmas doesn’t recall this phone model from sale, it’s buggy and without exception the screen turns off for everyone, :( it’s definitely a bad device.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Californer... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I've listed a couple of articles that should help with the speed, and your screen turning off. "Samsung phone has slow mobile data speed", Screen turns off while using Galaxy phone or tablet", and "How to keep your Galaxy phone or tablet from slowing down". Please feel free to contact Samsung's warranty department for assistance as needed. Thank you for being a valued customer. -Bethany Samsung