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Customer Ratings & Reviews

Model:
SM-S921UZAAVZW
SKU:
6570411
Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 35 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the impressive battery life of the Galaxy S24 128GB, describing it as "unbelievable" and "surprisingly good." The improved camera is also a key selling point, with users praising its ability to take "awesome pics."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Pros mentioned:
    Camera improvement

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Phone with a great camera. Highly Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Translation feature requires work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Active call translation is not the best and still requires more work for it to function properly. This was one of the reasons i was sold on the new s24 but had I known how terrible it translated (spanish to english) i might have gone with another option. I am an android fan so i will always stick with samsung. For whatever reason my screen sometimes freezes and i cant scroll so i have to close the app and start over. Photos are great, as always.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MoraimaA, thank you for sharing your experience with your new Samsung Galaxy S24. We would love nothing more than to help you troubleshoot any experience you are having that is out of the ordinary you may be having with your device. With regards to the translate feature, there are a few different spanish language packages to choose from depending on region and you may have to adjust the settings to help with the translation feature. With regards to the display of your device, in your settings app under display you can adjust the motion smoothness to help with the scrolling to help prevent the experience you are having as well. We do have the full manual for your device on our website to help with all of the settings of your device and the Samsung Support Team if there are any aspects of your device you have questions or need further assistance with. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    S24

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, but the S24 plus has more giga bytes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily upgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a S21. The S24 display is more clear and easier to read from. The size is perfect! Not bulky but not too small. Better sound notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. Crisp display and great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest phone. Fast and not too big. The S24 fits in my hand easily but still has a karge enough screen so I don't need to squint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! So much better than old phone. Bestbuy has great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade! Android never disappoints! Best Buy has great customer service and makes being a customer easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and I've never had an issue with samsungs. This ine so far seems to follow that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful sales person.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales person help. Good product. Ease of use for technology challenged person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and smooth Phone, Battery backup is also very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cfr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is always on display does not function at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIKE THE PHONE, EASY TO USE. TAKES CLEAR PICTURES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New S24

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service experience. Thanks to your team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought it would be. Thinner than my other phone.

    I would recommend this to a friend