Customer Ratings & Reviews
- Model:
- SM-S921UZYAXAA
- SKU:
- 6570269
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Galaxy S24 128GB (Unlocked) for its exceptional camera quality, long battery life, and affordable price. They appreciate the phone's user-friendly interface and smooth performance.
This summary was generated by AI based on customer reviews.
Never buy online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my new cell phone in the mail called Best Buy. They couldn't find it and they couldn't even send me a another replacement. I would never buy any cell phone from them.
No, I would not recommend this to a friendNever Again read me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new Christmas present volume button broken right out of the box. BB stole $45 from me for a re stk fee this is crazy shame on you! You don't charge customers for faulty products!
No, I would not recommend this to a friendDreadful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and powerful phone, but the photos coming out of the camera were extremely blurry. I couldn't seem to get one shot where subjects were clear. The Samsung Gallery app, amongst other apps, kept glitching and shutting down. Google Play System updates were stuck on July 2023. Some of these are known issues evidently. I don't think this phone is quite ready ... returned for a Pixel 8 Pro - which on sale is is the exact same price. Too bad really.
No, I would not recommend this to a friendNot recommended to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price dropped so fast, it’s $600 now, I bought only 20 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ThomasY, thanks for taking the time to review your Samsung Galaxy S24. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. If you would like to share feedback with us regarding the performance durability, or functionality of your Galaxy S24, please feel free to reach out to Support. We'd love to hear your thoughts. Thank you for being a loyal Samsung customer. - Debra
Need to check the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened in best buy itself it is hanging while using in store i returned immediately
I would recommend this to a friendLong-lasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last Galaxy I owned was the 9. This shows how long I keep my cellphones and how long they last. Samsung Galaxy series is definitely worth the money. If you don't like changing phones often buy one.
I would recommend this to a friend- Cons mentioned:Customization
Samsung messed up Android
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an OK device that is hobbled by what Samsung has done to the operating system. The phone came with Android 14 UI 6.1. It limits how you customize your home screen. If you use Gmail you are accustomed to the big M icon which you can place where it works for you. Samsung has locked the icon inside a Google folder. You cannot put it on the homescreen. Diddo for maps and Photos. Things you used to do with one tap now take two or three. There's more, but you get the picture. Looks like something Apple might do. You can create widgets, but they are not the same and use some of the phone's resources. I'll be reluctant to buy any Samsumg products in the future. I'm returning the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PaulA, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy S24. We completely understand that new devices can come with a bit of a learning curve that can cause frustration. If you haven't done so already, please take a look at the full device manual, and if needed reach out to the Samsung Support Team to discover all available options to best align your device to your needs and wants. Thank you for being a Samsung customer. -Elizabeth
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning and beautiful device . Love it’s performance
I would recommend this to a friendScam Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a phone here two weeks ago.tjey said if I opened a Best Buy charge card i would get a $90.00 credit on my card Not so I got a store credit so after spending $980 for a phone they want me to spend at least 90.00 more at Best Buy. You have fooled a 75 year old Veteran. What a great American Company no shame. You win.
I would recommend this to a friend