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Customer Ratings & Reviews

Your price for this item is $649.97
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 244 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 244 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Upgrade from A23. Better quality and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good costumer service . Wen to the stored vhamge my product fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good size and nice phone. Easy to use it, better than iPhone for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24 Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone overall is really good, but the battery life could be a lot better for a $800 phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,lovely sales people,best decice,good prices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Aggravating

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the familiarity for this phone as it was an upgrade from my Galaxy S10. This was a returned item that was discounted and given a factory reset. I'm out of storage space just after my previous phone transfer, so I need to figure that out. Aggravatingly, I had to spend so much time trying to find all the hidden permissions for consumer access to phone information. There are actually a lot and they should not be so many and hard to find. I'm tired of feeling tricked into allowing accessibility into my personal information. It's a shame really.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S24

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, and overall i will recommend it to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact flagship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and premium phone, which is easy to hold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned due to glitch but probably a once off

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Immanuel, thank you for your feedback on your Samsung Galaxy S24. We completely understand how important your device is to you on a daily basis. We are always happy to help our customers with any aspect of their device that is not functioning as intended. We hope you have found a new device that is meeting and exceeding all of your expectations. Please, don't hesitate to reach out to us at any time if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Unlock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , compared to old phone, best buy vs stores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, has all the functions needed. Good design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switching back to iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras not great, snapchat is useless, thumb print and face id dont work most the time. Everything takes an extra step compared to iphone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features! Great phone, still getting familiar with it , so far all is well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fragile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen breaks very easily. Took less than 6 months with an otter box

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Matt, thank you for your feedback about the Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible device. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. If you would like to share additional feedback with us or if you would like any further assistance, feel free to reach out to Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 3 out of 5 stars

    Ist a okay phone to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone tends to freeze form time to time and randomly close the apps when am using them but other than that its alright

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Alicia, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you are overall pleased with your new device. We have an article available online to help with the apps closing you mention as well as the freezing. These articles titled "App is crashing or not working on Samsung phone or tablet" and "Galaxy phone or tablet's screen is frozen or responds too slowly". You can also work directly with the Samsung Support Team if you continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Never buy online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my new cell phone in the mail called Best Buy. They couldn't find it and they couldn't even send me a another replacement. I would never buy any cell phone from them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again read me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new Christmas present volume button broken right out of the box. BB stole $45 from me for a re stk fee this is crazy shame on you! You don't charge customers for faulty products!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price dropped so fast, it’s $600 now, I bought only 20 days

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ThomasY, thanks for taking the time to review your Samsung Galaxy S24. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. If you would like to share feedback with us regarding the performance durability, or functionality of your Galaxy S24, please feel free to reach out to Support. We'd love to hear your thoughts. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Need to check the quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened in best buy itself it is hanging while using in store i returned immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long-lasting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Galaxy I owned was the 9. This shows how long I keep my cellphones and how long they last. Samsung Galaxy series is definitely worth the money. If you don't like changing phones often buy one.

    I would recommend this to a friend