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Your price for this item is $649.97
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 244 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-244 of 244 reviews
  • Rated 2 out of 5 stars

    Samsung messed up Android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK device that is hobbled by what Samsung has done to the operating system. The phone came with Android 14 UI 6.1. It limits how you customize your home screen. If you use Gmail you are accustomed to the big M icon which you can place where it works for you. Samsung has locked the icon inside a Google folder. You cannot put it on the homescreen. Diddo for maps and Photos. Things you used to do with one tap now take two or three. There's more, but you get the picture. Looks like something Apple might do. You can create widgets, but they are not the same and use some of the phone's resources. I'll be reluctant to buy any Samsumg products in the future. I'm returning the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PaulA, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy S24. We completely understand that new devices can come with a bit of a learning curve that can cause frustration. If you haven't done so already, please take a look at the full device manual, and if needed reach out to the Samsung Support Team to discover all available options to best align your device to your needs and wants. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning and beautiful device . Love it’s performance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware - this phone was not unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My carrier insisted the phone was not unlocked. Had to trade it in and pay a premium for a phone at the carrier's store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a phone here two weeks ago.tjey said if I opened a Best Buy charge card i would get a $90.00 credit on my card Not so I got a store credit so after spending $980 for a phone they want me to spend at least 90.00 more at Best Buy. You have fooled a 75 year old Veteran. What a great American Company no shame. You win.

    I would recommend this to a friend