Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 24 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24+ 256GB, particularly its camera and long battery life. They rave about the camera's amazing photos and significant improvement over previous models. The phone's extended battery life is also a hit, with users appreciating its endurance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does what it should.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone. Battery lasts quite a bit longer than my aging s22+. It makes phone calls and texts. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Phone purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Staff excellent helpful. Patient and courteous Still learning about the product but like it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband likes his new phone. Staff helpful to him in finishing transferring stuff from old phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My S9+ was better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone. It performs worse than my 6 year old S9+ did. I only got a new one because I dropped my S9+. I would have much rather had the S23+ than the S24+ but Best Buy is absolutely ridiculous for stopping sells on new S23s when nothing newer than the 24 has been released. You cannot watch videos on TikTok or YouTube without the videos constantly freezing over & over. This has been happening since I purchased the phone so the issue has always existed. I spend most of the day wanting to throw the phone across the room in frustration. Its crap would take my old S9+ back over this...atleast I could actually watch videos!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy AmandaH, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resource provided, do not hesitate to contact Support. We're here to assist you in any way that we can! Thank you for being a devoted Samsung customer. - Debra Samsung