Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 177 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Rating 4.3 out of 5 stars with 15 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 177 reviews
  • Rated 5 out of 5 stars

    Great phone but BB store people not trained well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the 1st day that S24 series was available. Even the Samsung reps were in the store! But NOBODY was informed enough to refrain from selling this to us. The manager didn’t even think to check. So the BB dude correctly transferred everything from Galaxy S9+, but guess what? Since Spectrum was also doing product launch promos, they would NOT allow this phone to be put on their network unless you bought it from Spectrum! After 10 days, we had to kick and scream to get it added. Spectrum store people can’t do that. You have to call support from home and threaten cancelling TV/Phone/Internet before they acknowledged that they are the only ones allowed to waive the restriction… not store employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek designs, vibrant displays, and powerful perf

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a brief product review for a Samsung phone: Samsung phones consistently offer sleek designs, vibrant displays, and powerful performance. The cameras capture stunning photos, and the software features provide a user-friendly experience. Additionally, Samsung's commitment to innovation ensures that each new model comes packed with exciting features and improvements. However, battery life could be more enduring, and some users may find the interface slightly cluttered. Overall, Samsung phones are excellent choices for those seeking a blend of style, functionality, and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE AT GREAT VALUE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever and best buy has delivered best service to me personally every single time i buy something eith them i can definitely give 10/10 rating to the best buy. And i will continue to buy every single electronic products from best buy and best buy only. And i am aslo really happy with there amazing saving deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing performance and feel.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung s24 phone is really amazing and i find it even better than iphone15 plus. I initially thought of buying iphone plus or iphone pro max but then came across while scanning through phones from varios brands in bestbuy store. As i used this phone there and compared features and price with iphone plus, the tip of scale moved to samsung s24. It has premium look and feel with high performance and very good battery life. Its been a month now since i bought this phone and quite satisfied with the performance, look and feel, camera, picture quality and ofcourse price. Recommend this phone to anyone who loves android and premium quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value, open box item was as good as new. The phone s24 Plus is the best value of the galaxy phone, it does not come with the extra stuff that you might use once and then forget about it. Meanhwhile it still has most of the fratures that makes it a very competitive phone in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box one and was 99% perfect. There was a scratch on one of the camera frames. Without that the phone would be brand new. The washed out color on the screen is noticeable but you should get used to it as long as you are not looking at your old phone to check all the time. Samsung did add options to adjust this at this point but it's really just a filter over the screen. For some reason this noticeable when you switch tabs on Samsung internet. When you press the new tab you see the original washed out colors for a second then the adjustment filter is applied. Other than that this is a rocking phone. Nice battery, nice 4k screen, nice everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received it few days ago. There is no issues so far. The color is really cool and elegant. The picture quality is good. I have been using it for recording and taking picture. The sound quality is really good and the color come out natural. Haven't get a chance to connect the phone service yet. Will update review once I get to use it as a phone. My son likes it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as an open box. I only received it a few days ago but so far it works great. I haven't tried out the camera yet so I can't offer an opinion on that. Battery lasts a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 24+ is an excellent phone. The Geeks transferred all the information from my S9 (I don't upgrade often), making it easy for me as I am not the most tech-savvy person around. The phone is easy to operate and the battery life is great - approximately 3 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy with it. It was his 18th bd present. I got open box so it was reasonable. Picture quality is great. Apps internet is top notch. Violet color is attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a birthday present for my significant other , they are in love with it especially the color ! they wish it came in a dark blue , but purple will do just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the product on time and though it was open box Excellent condition it was like new. So far i am using the phone and sees no issues. Works great, camera is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s24

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone , i got it for a good price and got a case and screen protector i ordered all online and was able to get all items.picked up from the store in a day!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    S20 Fe to 24+

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Super quick, battery life is really god and the phone is so customizable. Glad i made the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opinion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great bought it around 2 months ago still getting use to it haven't had any issues with it maybe just the battey life but othere then that display, camera and the add ons it has it nice havent used all or quite need but nice over all great phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best samsung i have ever owned, i traded in my note ultra, and its 100x better. Battery is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Brainer purchase under 900$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is applicable if someone has the snapdragon variant. Basically being 850$ it blows the 930$ iPhone 15 plus away. It has higher refresh rate, higher resolution, 12 GB ram and the fastest smartphone processor in terms of multi core and GPU performance. Only other device that is comparable to this one is Oneplus 12 but that does not assure a flawless OS experience and fast updates like OneUI. I took away one star because the display is a bit grainy in pitch dark condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished phones at full price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy sucks!!! Literally sucks!!! purchased a Samsung s24 plus in February 2.5 months later the phone went completely dead long story short bestbuy told me there were nothing they could do about it referred me to Samsung, bestbuy sells refurbished phones at full retail price (BE AWARE!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My S24+

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the tones. The tones are trash. In 2024, we deserve something fancy and appealing. No pressure sensitive screen and lack of pen support. No magsafe technology. Not enough developers for accessories (cases, secree protectors, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my phone from the moment I purchased it and the shipping process was excellent, I received it in perfect condition on a very timely manner. I will continue to make big purchases at Best Buy Because they have the best prices compared to other stores and the best service.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.3 out of 5 stars with 15 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about usability, portability, durability and screen. Editors are less positive about camera and have mixed opinions about price. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 97/100 = Excellent quality.
  • gsmarena.comRating, 4.3 out of 5GSMArena Team on February 2, 2024

    Samsung Galaxy S24+ reviewThe Galaxy S Plus is probably the least popular device of the Galaxy S trio, but it has its fans. It caters to those who want a bigger Galaxy S screen and

    Full Review
  • TechRadarRating, 4.5 out of 5Axel Metz on January 17, 2024

    Samsung Galaxy S24 Plus review: finally, the Plus has a reason to existThe middle child comes good

    Full Review
  • Android CentralRating, 4.5 out of 5March 6, 2024

    Samsung Galaxy S24 Plus review: Striking a balanceThe Galaxy S24 Plus may not look too different from its predecessor, but the phone packs in a powerful new processor and tons of AI features. The Galaxy S24 Plus is finally coming into its own.

    Full Review
  • Android AuthorityRyan Whitwam on February 20, 2024

    Samsung Galaxy S24 Plus review: Should you buy it?The Galaxy S24 Plus delivers a big-screen Samsung experience for hundreds of dollars less than the S24 Ultra.

    Full Review
  • androidpolice.comTaylor Kerns on January 31, 2024

    Samsung Galaxy S24+ review: This is the one to buyThe Samsung Galaxy S24+ is a great phone, but not because of Galaxy AI

    Full Review
  • Tech AdvisorRating, 4.5 out of 5Simon Chandler on May 10, 2024

    The Samsung Galaxy S24+ hits a real sweet spot of size, performance and featuresThe Galaxy S24+ is the best Samsung phone if you don't need the S Pen stylus, combining looks, performance and features on all versions

    Full Review
  • Phone ArenaMariyan Slavov on May 20, 2024

    Galaxy S24 Plus vs Galaxy S23 Plus: The era of AI is upon usCheck out our detailed Galaxy S24 Plus vs Galaxy S23 Plus comparison

    Full Review
  • Phone ArenaRating, 3.6 out of 5Peter Kostadinov on April 17, 2024

    Galaxy S24 Plus Review: Skip the Ultra, buy the PlusSamsung's new Galaxy S24 Plus is here and it has scored the most improvements in comparison with the Galaxy S24 and Galaxy S24 Ultra. Is this the best new Galaxy phone?

    Full Review