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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the admirable camera quality and the very good overall performance of the Galaxy S24 256GB (Unlocked). Many are pleased with the great battery life and the just right size. Additional positive feedback highlights the great features, impressive speed, ease of use, and beautiful color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-290 of 290 reviews
  • Rated 2 out of 5 stars

    S24 phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 New Samsung S24 phones and they are terrible. They keep stalling and stopping in the middle of pulling up emails and won't let you access anything. It constantly needs to be reset, sometimes 2 to 3 tomes before you can do anything again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone 1 year ago it as been giving charging issues then couple days ago it blanked out and the screen went out and I was advised to go to Samsung in which is ridiculous. I purchased the phone from you guys.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best flagship basemodel in years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best flagship base model out. Easily. Battery life is perfect, im a small phone user so the size is perfect. Ive had pixel iphone and even oneplus before going back to galaxy for the s24. The shape fits perfectly in my hand the display pops and the camera is amazing. All of this in a base model phone, I plan on holding on to it for at least 4 years before upgrading again because of how dramatic an upgrade was before coming back to Galaxy phones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    mid range phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thick bezels is ugly. front camera is not that good. soso phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Sammi, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The S24 FE offers a slimmer bezel display. Your device offers the ProVisual Engine, which is a comprehensive suite of AI-powered tools that enhances photos and videos with sharp details and rich textures, expanding the possibilities beyond just snapping a picture. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    E phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her phone for many reasons especially her cameras and fast processor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My s24 Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine via t mobile BY PHONE SENT TO ME GOT CONNECTED BY T MOBILE GOT$1000 FOR MY OLD S21 WORKS GREAT

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wished I didn't buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone directly from Samsung and wish id kept my old A71 5G. I have had to restart this phone more times than I can remember. I would not by this phone if I knew how glitchy it was going to be.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha MarkK, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy S24, however, without having any information available regarding what you may be experiencing and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    S24 makes me really uncomfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my S24 a week ago. The display makes me nauseous immediately. And the loudspeaker's bass makes my heart palpitate. Looks like this phone is made for intense sensory stimulation. How do I rate an expensive phone that I cannot even use? No star if I could. FYI, I have been using S8 for 7 years without above problems. I would want to use it forever but Apps nowadays are not properly supporting its Android 9 (e.g. YouTube comment would freeze keypad). And the S8 Snapdragon US version does not have custom ROM to upgrade Android OS.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GnepElohssa, we appreciate you sharing your experience with your new Samsung Galaxy S24. We understand our customers have a wide range of needs and wants for their chosen device and things that will make them feel more comfortable with the usage of their device. You can absolutely adjust the speaker if the bass is continuing to cause you discomfort. In your settings app, under Sounds and vibration, under sound quality and effects you can choose a different sound profile from the equalizer that will adjust the bass. For your display settings causing you discomfort as well in your settings you can choose from a range of options from dark mode, you can turn off the adaptive brightness, and decide whether you prefer the eye comfort shield or not. If you would like to explore the options available we have the full manual for your device available on our website. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Samsung is not reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had an s22 and s23 after and they both came out defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung does it again. Terrible cameras. Still can’t take a moving picture without it being a blurry mess.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JMiller5665, thank you for sharing your thoughts with us about your Samsung Galaxy S24. We understand wanting to best photos and videos possible to document your life and keep your memories alive. If you haven't done so already, the full device manual is available on our website to highlight the different settings and features of the camera for your device. Our YouTube channel has some great videos that will give you tips to capture the best content. Lastly, you can always reach out to the Samsung Support Team if any aspect of your device is not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth Samsung