Customer Ratings & Reviews

Somehow I missed seeing all the controversy about the more 'natural' screen color tones (as Samsung tries to put it) when I was doing my research and didn't find any of those articles and posts until I already had the phone in my hands and immediately noticed the difference. If you are coming from a note 20 or s21/22 you will notice immediately that the colors are less saturated, more blue/yellow toned and there is less warmth and vibrancy in red tones overall. It is extremely noticeable in the games I play on my phone and is truly hideous in comparison. Everything looks washed out with a yellow-green/washed out blue tone and doesn't look right, and makes the game art look just straight up ugly even after messing around with vividness and color balancing (even with red turned all the way up and blue/green turned down!). Blacks and gray tones are also not as deep. After doing a ton of research, it seems like Samsung doubled down on this with the s25+ and most other phone manufacturers have done the same thing. They updated the UI with a slider that lets you change the vibrancy, color balance and RGB balance but literally there is BARELY any difference at all between all the settings and no combination of settings will get you anything close to the level of color saturation and red tones that are present on the older phones. The new color balance is also NOT realistic and 'closer to real life' as they put. This is very obvious just by comparing the product listing for an item online with what gets delivered to your door. The colors are literally inaccurate and wrong, and Samsung doesn't seem to have any interest in fixing it. To them the new screen colors are a 'feature' not a con and it's everyone else who's wrong. I went into the store with the s24+ and compared it to the display s25+ and they are also literally exactly the same, the s25+ just has a brighter screen overall but the color balance and settings are the same (if anything the reds are actually a teeny bit better on the s24+). If my old phone wasn't starting to have issues I would go back to it in a heartbeat and wait a few more years to see if they roll out a model with an actual color balance setting that lets us choose whether we want 'oversaturated' red/color tones or not. Unfortunately I do need a new phone, and I was able to get this one on clearance for $699. I'm glad I was able to get it on such a big discount because I would definitely be returning it otherwise (even with the bogus $45 restocking fee). The ugly screen issues have been a hard pill to swallow since I notice it literally every time I look at the screen. I get that it's just a color difference but at the end of the day, even $750 is a lot of money for most people. Who wants to spend that much money on a poor quality/poorly designed product, even if there aren't any great alternatives either?! I will say the phone runs well and fast, battery life is great so far, the operating system doesn't take up too much space (yet) and I'm optimistic that the 256GB of space will last me the next 4-5 years at least. There are not enough upgrades and innovations to the phones they keep releasing every year to justifying upgrading any sooner, and if they dont fix the color tones I likely won't be buying another Samsung phone at all after this. Here's hoping manufacturers actually let the consumer decide what settings look the best in the future. If you are coming from a pre-s23 Samsung phone that is still working fine and the color saturation is important to you, I don't recommend buying this phone OR the 25+. I recommend waiting as long as possible to see if future models have better color tone and accuracy options. If you dont care about color accuracy then otherwise it performs as you would expect for this price point.

Love this phone. Last device was a Google Pixel 7 pro. It was ok. Only reason I didn't get another on is because the were out of stock. I purchased a Samsung S24+. Almost immediately I was able to tell the Samsung is a superior device.

This phone is awesome. I would definitely recommend it. It's a good buy.

As usual Best Buy was very helpful activating and transferring info to new phone. New phone is so smart im sure I'll be learning new things for a while!

Best phone I've ever used. The best android phone available if you ask me, even over the Ultra.

The packaging of the phone was sleek and didn't take up a lot of space. The phone is excellent quality, and the zoom on the camera is outstanding. The phone is conveniently unlocked so I was able to take the chip out of my old phone and switch it with no problem. Excellent choice!

Has more space and the price is ok, comparing with Iphone

The phone is great bought it around 2 months ago still getting use to it haven't had any issues with it maybe just the battey life but othere then that display, camera and the add ons it has it nice havent used all or quite need but nice over all great phone

I love this phone ...so far. Samsung products are and have been a good buy/ investment for myself and my family. Now if these products could be more affordable that would make it a 5 star product.

The new Galaxy S24 is a great phone and an improvement over the old model.

I got this has a gift for my husband. He's enjoying it. Loves the updated features.

Good choice, easy to use, exactly like expecting, good life battery

Excellent phone, very good camera. Easy to navigate

Performance is great, awesome graphics as well. Recommend

Very good phone. Perfect for everyday use. Camera is good, battery is good, screen is good.

It was a birthday gift for my mom and she loved it.

Good purchased, an upgrade from previous phone. Easy to use and so far all we need in a smart phone.

Great ease of access, lightweight, portable. Have enjoyed using this phone very much. Not as big as the ultra, much more portable. Great phone.

Great phone for the photo enthusiasts compared to iPhone and display quality is top class.. I initially hesitant for the size but it’s adjustable when the time passes!

As always, Samsung makes another great phone. They last long. The only reason I replaced my old S10+ is because the scree finally cracked.