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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 662 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy S24+ 256GB (Unlocked) smartphone, praising its top-tier camera, long battery life, and reasonable price. They appreciate the phone's compact size, user-friendly interface, and variety of stylish colors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 662 reviews
  • Cons mentioned:
    No refund received

    Rated 1 out of 5 stars

    good product, but watch out business integrity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is decent, and I am using it right now and I am happy. However, I am filing a complaint on the bestbuy price guarantee policy. It is 100% cheating, or hit or miss. Here is my story: I Purchased Galaxy S24+ in bestbuy store with cash on 04/20/2024. Then placed another order on bustbuy.com for the same product on 04/22/2024. I noticed a steep price drop, so I conveniently requested a price match via online chat. It was approved with case #: 333859xxx. It was said that i am expecting a mailed check for the difference. I waited till 05/12 and got nothing. So I online chatted with bestbuy.com again for multiple times. They were able to find ALL evidence, but just claimed that the case # was empty. So they refused to do anything, and refused to look at the first approval online chat transcript, which was authentic via [email protected]. Ironically the online chat agent refused see the transcript, refused to solve the issue and refused to escalate this to his/her manager. They just played blind and dumb. This is forced me to seek alternative ways to solve it. I have all receipts, transcripts, and evidence. I feel I need to let people know what kind of integrity they may have to face when they deal with bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with great camera features. Good processor and memory. Phone responds very well even after many apps installed.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Much Needed Upgrade ;<)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fun. I haven't learned how to use all of the features yet. I so needed the upgrade going from a Galaxy 8 to 24. My concern is storage, as I believe it relies on my google vs storing pics to the phone which is nearly full.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone so practical to place on pocket. And easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, light, fast, sleek. I'm really satisfied with it after 2 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthwhile phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone of samsung, I love it. Great all-around performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone so far I love it , camera extra sharp , super bright screen , very light unit keep it as long as I can

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone !! The camera is great. Battery life superb. Easy to manage with nice perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it! He is very particular about phones and Samsung never disappoints (he's a huge fan).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel its better than iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S24+ excels with its stunning display, robust performance, and long-lasting battery life. Its sleek design and advanced camera features make it a standout choice for photography enthusiasts. While premium-priced, the S24+ justifies its cost with top-tier technology and seamless user experience. A flagship marvel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ph9ne I've ever had.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is easy to use, and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the ease of using. I do wish it had a place to check blood oxygen and pulse etc. like my old Samsung had on the Samsung Health app. Quality of pictures are great. Great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good!! Better then expected!! We've always been android users and I can say, this is the best phone we've had so far. We are still trying to figure out some of the features, but I would definitely recommend this phone to anyone. iPhone users were impressed and talked about how much it looks like an iphone and has better features than iPhone and if they switch, they would switch to this phone. Dont wait, purchase one!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Galaxy S24+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone from Samsung! Awesome quality at a reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, long battery life, lots of storage! Purchasing was smooth

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing cell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING JUST AMAZING! Great phone super fast and the camera is at another level. SAMSUNG did it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look of the phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of this phone. It is easy to use. I like the size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Found out the second day it was waterproof. So happy i upgraded! Very fast.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    S24+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It's easier to purchase your phone outright then going thru phone service. Nice new features on the Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like samsung s24 plus and its to light weight to hold it... all is good...easy to use and cameras are awesome ...

    I would recommend this to a friend