Customer Ratings & Reviews

The product is decent, and I am using it right now and I am happy. However, I am filing a complaint on the bestbuy price guarantee policy. It is 100% cheating, or hit or miss. Here is my story: I Purchased Galaxy S24+ in bestbuy store with cash on 04/20/2024. Then placed another order on bustbuy.com for the same product on 04/22/2024. I noticed a steep price drop, so I conveniently requested a price match via online chat. It was approved with case #: 333859xxx. It was said that i am expecting a mailed check for the difference. I waited till 05/12 and got nothing. So I online chatted with bestbuy.com again for multiple times. They were able to find ALL evidence, but just claimed that the case # was empty. So they refused to do anything, and refused to look at the first approval online chat transcript, which was authentic via [email protected]. Ironically the online chat agent refused see the transcript, refused to solve the issue and refused to escalate this to his/her manager. They just played blind and dumb. This is forced me to seek alternative ways to solve it. I have all receipts, transcripts, and evidence. I feel I need to let people know what kind of integrity they may have to face when they deal with bestbuy.

Nice phone with great camera features. Good processor and memory. Phone responds very well even after many apps installed.

The phone is fun. I haven't learned how to use all of the features yet. I so needed the upgrade going from a Galaxy 8 to 24. My concern is storage, as I believe it relies on my google vs storing pics to the phone which is nearly full.

Love my phone so practical to place on pocket. And easy to handle

Great phone, light, fast, sleek. I'm really satisfied with it after 2 weeks

The best phone of samsung, I love it. Great all-around performance

best phone so far I love it , camera extra sharp , super bright screen , very light unit keep it as long as I can

I love this phone !! The camera is great. Battery life superb. Easy to manage with nice perks

My husband loved it! He is very particular about phones and Samsung never disappoints (he's a huge fan).

The Samsung S24+ excels with its stunning display, robust performance, and long-lasting battery life. Its sleek design and advanced camera features make it a standout choice for photography enthusiasts. While premium-priced, the S24+ justifies its cost with top-tier technology and seamless user experience. A flagship marvel.

I love this phone. It is easy to use, and light weight.

Love the size and the ease of using. I do wish it had a place to check blood oxygen and pulse etc. like my old Samsung had on the Samsung Health app. Quality of pictures are great. Great battery life!

So far, so good!! Better then expected!! We've always been android users and I can say, this is the best phone we've had so far. We are still trying to figure out some of the features, but I would definitely recommend this phone to anyone. iPhone users were impressed and talked about how much it looks like an iphone and has better features than iPhone and if they switch, they would switch to this phone. Dont wait, purchase one!!

I love this phone from Samsung! Awesome quality at a reasonable price!

Good quality, long battery life, lots of storage! Purchasing was smooth

AMAZING JUST AMAZING! Great phone super fast and the camera is at another level. SAMSUNG did it right!

I like the look of this phone. It is easy to use. I like the size.

Best phone ever. Found out the second day it was waterproof. So happy i upgraded! Very fast.

I love my new phone. It's easier to purchase your phone outright then going thru phone service. Nice new features on the Samsung

I like samsung s24 plus and its to light weight to hold it... all is good...easy to use and cameras are awesome ...