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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 662 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy S24+ 256GB (Unlocked) smartphone, praising its top-tier camera, long battery life, and reasonable price. They appreciate the phone's compact size, user-friendly interface, and variety of stylish colors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 662 reviews
  • Rated 5 out of 5 stars

    BEST PHONE AT GREAT VALUE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever and best buy has delivered best service to me personally every single time i buy something eith them i can definitely give 10/10 rating to the best buy. And i will continue to buy every single electronic products from best buy and best buy only. And i am aslo really happy with there amazing saving deals.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung s24 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good phone, fast, user friendly, and reliable!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Samsung phone s24 +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, fast. Nice camera, top of the line. Samsung phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24+++

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S24+. I am giving review after using the mobile for 6 months. I bought this mobile in may, now i am writing my review in november. S24+ is very slim and handsome smartphone that samsung has ever produced. It has great battery life and display is excellent and it has ai features it will be very usefull for daily purpose. Camera is ok. Everything is fine i dont have any issues with s24+ finally satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a big fan of Samsung phones and this is one of the best i have ever used. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of the Samsung s24 Plus. I upgraded from a Google Pixel 6 to this phone and I am in love. It is way faster and easier to use in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Never had a problem with it Works perfectly fine Was delivered on time I loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone the camera is awesome and two sims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 plus rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this samsumg s24 plus. This is the first time ive ever owned a flagship phone only this i dont like aboit it thay you cant insert an expandable memory like a micro sd card other then that ota great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my S24+. I wish they kept the memory card for added storage, but understand the reasoning. But is a great product and fast. Loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone. Bad Customer Support from Samsung.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever used. I got a defective one and it was a struggle to get a replacement but everything worked out. 10/10 product but I hate the Apple treatment samsung has to their customers now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more satisfied with this phone. I'm so glad i made the decision to upgrade from my google pixel 7Pro. So many amazing features, battery life exceeds my expectations, charging time is extremely fast! And i cant get over how sleek and stylish this phone looks!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This is my favorite phone Ive ever owned

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so goated. Amazing cameras, fast processor, and durable to boot. Would not have any other phone (unless its an s25+)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Color Saturation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow I missed seeing all the controversy about the more 'natural' screen color tones (as Samsung tries to put it) when I was doing my research and didn't find any of those articles and posts until I already had the phone in my hands and immediately noticed the difference. If you are coming from a note 20 or s21/22 you will notice immediately that the colors are less saturated, more blue/yellow toned and there is less warmth and vibrancy in red tones overall. It is extremely noticeable in the games I play on my phone and is truly hideous in comparison. Everything looks washed out with a yellow-green/washed out blue tone and doesn't look right, and makes the game art look just straight up ugly even after messing around with vividness and color balancing (even with red turned all the way up and blue/green turned down!). Blacks and gray tones are also not as deep. After doing a ton of research, it seems like Samsung doubled down on this with the s25+ and most other phone manufacturers have done the same thing. They updated the UI with a slider that lets you change the vibrancy, color balance and RGB balance but literally there is BARELY any difference at all between all the settings and no combination of settings will get you anything close to the level of color saturation and red tones that are present on the older phones. The new color balance is also NOT realistic and 'closer to real life' as they put. This is very obvious just by comparing the product listing for an item online with what gets delivered to your door. The colors are literally inaccurate and wrong, and Samsung doesn't seem to have any interest in fixing it. To them the new screen colors are a 'feature' not a con and it's everyone else who's wrong. I went into the store with the s24+ and compared it to the display s25+ and they are also literally exactly the same, the s25+ just has a brighter screen overall but the color balance and settings are the same (if anything the reds are actually a teeny bit better on the s24+). If my old phone wasn't starting to have issues I would go back to it in a heartbeat and wait a few more years to see if they roll out a model with an actual color balance setting that lets us choose whether we want 'oversaturated' red/color tones or not. Unfortunately I do need a new phone, and I was able to get this one on clearance for $699. I'm glad I was able to get it on such a big discount because I would definitely be returning it otherwise (even with the bogus $45 restocking fee). The ugly screen issues have been a hard pill to swallow since I notice it literally every time I look at the screen. I get that it's just a color difference but at the end of the day, even $750 is a lot of money for most people. Who wants to spend that much money on a poor quality/poorly designed product, even if there aren't any great alternatives either?! I will say the phone runs well and fast, battery life is great so far, the operating system doesn't take up too much space (yet) and I'm optimistic that the 256GB of space will last me the next 4-5 years at least. There are not enough upgrades and innovations to the phones they keep releasing every year to justifying upgrading any sooner, and if they dont fix the color tones I likely won't be buying another Samsung phone at all after this. Here's hoping manufacturers actually let the consumer decide what settings look the best in the future. If you are coming from a pre-s23 Samsung phone that is still working fine and the color saturation is important to you, I don't recommend buying this phone OR the 25+. I recommend waiting as long as possible to see if future models have better color tone and accuracy options. If you dont care about color accuracy then otherwise it performs as you would expect for this price point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from s20 plus. Really good upgrade. The battery life is amazing and the phone is really fast. Honestly takes better pics than iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s24 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. I would definitely recommend it. It's a good buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    S24+ review

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones battery life was the main thing i was after and got so much more. This phone has an even better camera, a bright dislay, and a super fast computer. Easy to say it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my phone from the moment I purchased it and the shipping process was excellent, I received it in perfect condition on a very timely manner. I will continue to make big purchases at Best Buy Because they have the best prices compared to other stores and the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price especially with extra gb of storage and it was easy to transfer everything over from my previous phone which was an S10+ that served me well for 14 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more space and the price is ok, comparing with Iphone

    I would recommend this to a friend