Customer Ratings & Reviews

I bought this open box, in "Excellent" condition. Usually I'm hesitant on open box items, but for $300+ off of new, I figured it was worth a shot. The store was over an hour round trip, but again, for the savings, I figured it was worth it. First off, IMO, an excellent condition open box item should at least include the original packaging. This was placed in a random cardboard box with a loose tangled charging cable thrown in. No sim ejector even. It was nearing closing time when I picked this up, so I felt bad asking the employee to take time to turn it on, so I took it and left. Long story short, this thing had to charge for nearly 30 mins before it even powered on after I got home. Also concerning, the Open Box label had been printed in July of 2024. It was March of 2025. What was this phone doing for EIGHT months in between? Now to the disappointment. I could not get RCS Chats to work, no matter what. Every trick i could find online, I tried, but it just sat on "Setting Up". It worked perfectly fine on my four year old S21 Ultra with the same sim. When I finally headed back to Best buy to ask for help, the few employees standing in the front basically told me just to return it, and buy another phone. I didn't even make it to the phone counter. Well, that defeated the whole reasoning to buy the Open Box item. So it got returned. Lots of wasted time, energy, and gas spent on MY behalf on a phone that was obviously defective, and the employees couldn't have cared less.

The best amongst the s24 series in my own opinion.

It works great i love the way it works i love my phone

Greay phone great best buy and people were very helpful always a good time at best buy

Love this phone. By far the best samsung i have ever owned. Battery life amazing.

I had a problem with my S20+, so got a new S24+, and am very happy with its speed and features.

I went from the Samsung galaxy S9+ to this newer plus version and I couldn't be happier.

I like my phone i been whanting to geat this phone since it came out and i finally got ot and i like it

the phone has been working great so far! very fast and all the new features are soooo coool!

Good phone for the price. Really good quality photos

Great phone, I like how easy it is to set this unlocked phone, and not having to go through my carrier.

Best Samsung I’ve ever had upgraded from an iPhone 11 and I absolutely love it

Love the Samsung product and looking forward to this newer model.

elegant design, powerful performance, stunning display, and excellent camera system make it a top choice. I highly recommend this phone to anyone in the market for a new, high-end smartphone.

A++++++++++++++++++++++++++++++++++++×××××××××××××

Best phone I've ever had! Really like the Plus size screen.

Upgraded from a 4 year old phone and amazed how much phones have changed

Love my new phone! I usually don't upgrade to the newest device, but the features for this one caught my interest.

Glad to have a Samsung again. I tried the Pixel and it does not even come close to the Galaxy!

Love my new phone and its purple color is beautiful