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Customer reviews

Rating 4.8 out of 5 stars with 662 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy S24+ 256GB (Unlocked) smartphone, praising its top-tier camera, long battery life, and reasonable price. They appreciate the phone's compact size, user-friendly interface, and variety of stylish colors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-662 of 662 reviews
  • Rated 1 out of 5 stars

    Nothing but issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several galaxy s series phones since the galaxy s6 and never had issues like the s24. Constantly freezes and crashes apps. Scroll stutter is terrible on webpages. Barely usable and not enjoyable. Huge regret trading in a flawless s22 plus. Tried every suggestion to fix and the only option I've gotten from samsung customer service is to send it in and go possibly 2 weeks with no phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Robj, thank you for sharing your experience with your Samsung Galaxy S24+. We understand how frustrating it is to have a device that is not operating as intended or expected. Without knowing what steps you have taken to troubleshoot this matter, with regards to the scrolling you mention, in your settings app under display and motion smoothness, we recommend adjusting from standard to adaptive refresh rate. We have a great article on our website titled "App is crashing or not working on Samsung phone or tablet" to help you troubleshoot any difficulty with the apps you mention experiencing. We also have the full device manual on our website that can help with all the settings of your device to help maximize your experience with your device. Thank youf or being a samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Dull washed out colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is terrible! There is no difference between normal mode and vivid mode. All the colors seem washed out compared to my S22+ The camera also takes horrible photos. A lot of the photos come out dark and blurry but they come out clear and bright on my S22+. Completely regret buying this phone and will be returning ASAP

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. Samsung