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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 41 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the Galaxy S24+ 512GB for its long battery life and high-quality camera. Customers appreciate the phone's clear display and long battery life, with some even calling the battery life "outstanding." The phone's camera is also a standout feature, with customers expressing excitement about its capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. Very excited about the camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So much more than my old 22+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is like 2x that of my previous phone. The added AI features are neat & convenient, can circle something in a text and it will immediately Google it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Everything works as it should. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Upgrade

    Rated 4 out of 5 stars

    Samsung rules!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great! Does everything faster and better than ald phone. Bestbuy team made upgrade with Verizon a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung S 24 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the new phone. It's very intuitive on a lot of things. The only thing I can say was a little difficult is having to log back into all the apps. You need to make sure you know your username and password for all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my S22+ because I started having issues with the charging port. If not for that, I probably would not have changed it. There are few if any noticeable differences between the 2 phones, certainly not enough to go through the head-ache of changing phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone but Verizon is not honoring trade in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonsgift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so afraid of change but this new samsung is user friendly to learn. Still have more to learn but confident this device will live up to my experience so far. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new phone. Love it. Been wanting it forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Killer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really likes it... Way better than Iphone!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all. The picture and video quality is amazing and it was so easy to set up. I love my Galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Picture quality is amazing. I haven't used AI features yet but excited to try. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24+ Purchase was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, love the phone and the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 plus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.Great customer service always. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recomend this phone. More than i will ever figure out how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. First time I have gotten the plus. Love the bigger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new version of the samsung phone. As usual great quality for the price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Cellular connection issues

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has repeatedly has issues receiving text messages and phone calls, including voicemails, until a restart has been performed. I preordered the phone and in the past two months on three separate occasions people have not been able to reach me by calling or SMS messages. Once they got a hold of me another way I had to restart my device to then receive all my misses messages all at once. Samsung support has claimed it is a carrier issue, but my previous phone did not have that issue and I am on the same carrier in the same home. Additionally due to the phone populating the backlog of SMS messages on a restart it lends further evidence that the device is at fault. Samsung has repeatedly attempted to deflect to the carriers, but after visiting numerous forums, Reddit, Samsung's own support forums, it is clear the device has a known issue. The phone otherwise is great. I love the return to a flat display instead of the infinity display, and features such as camera stabilization are awesome. If it weren't for this device's inability to perform the basic function of a phone this would be a 5/5 rating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Karl, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you are having trouble sending or receiving text messages, or they seem slow, take a look at "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your connection. Also take a look at, "Galaxy phone is unable to make or receive calls" to conduct some simple troubleshooting steps when you have some free time available. If you would like further assistance afterward or if you have any questions for us, do not hesitate to contact Samsung Support. We'd be happy to assist you further. Thank you for choosing Samsung! - Debra Samsung

  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Preorder canceled twice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy cancels your order. I pre ordered twice and made 3 trips to the store . Absolutely terrible company. Bestbuy does not want my money apparently.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it just one week. I like that the screen is flat compared to my last Samsung phone. Photos look good. Finger print sensor is super fast and so far, never needed a 2nd try. Phone is clear and battery seems to last. It was pricey, but you do have to pay for quality and the latest tech. Funny my last phone bought 5 years ago cost about the same. So, considering inflation, the price is not that bad. I wish the color choices were better.

    I would recommend this to a friend
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