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Customer Ratings & Reviews

Your price for this item is $1,659.99

Customer reviews

Rating 4.7 out of 5 stars with 109 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Galaxy S24 Ultra 1TB (Unlocked) for its exceptional camera quality, capturing stunningly sharp photos, and its impressive battery life that lasts through a full day of heavy usage. They also appreciate its top-tier performance, handling everything from multitasking to gaming with ease, and its large screen, providing an immersive viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 109 reviews
  • Pros mentioned:
    Battery, Camera

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life, great camera! it looks sharp in a leather case with hidden ring

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with this Galaxy phone! The camera quality is truly exceptional, capturing stunningly sharp photos. The display is also fantastic, offering vibrant colors and clarity. It's definitely one of the best Galaxy versions I've used. What are your thoughts? #Galaxy #Smartphone #Tech

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone better than iPhone, amazing technology, incredible quality photos,

    I would recommend this to a friend
  • Cons mentioned:
    No expandable storage

    Rated 4 out of 5 stars

    If it had SD card support, it would be the GOAT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am incredibly impressed with how smooth this S24 Ultra feels in animations and speed. It is on par with the iPhone but with the open end that we Android users love. Would rate five stars, but it doesn’t have expandable storage, so 4 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many app & settings glitches after updates

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that picked up my phone on 1/31/24, & I really loved it for a while. I had the S22 Ultra 512GB prior to buying the S24 Ultra 1TB. I've had Samsung phones for so long, it's hard to recall the last phone I had that wasn't a Samsung. With the exceptiotion on 1 & 7, I've had every Note phone & reluctantly bought my S22 Ultra. I was happy with it until ¼" of the top R-corner was blacked out after an upgrade & was told it couldn't be repaired so BestBuy refunded my money. For the last few upgrades, even before the One UI 7, many things wouldn't be working & after googling I'd find I had to go change settings that I had never even changed at setup. After the "Big" update & everyone update since, I can't hear the caller but they can hear me, I was able to turn the "audio back on" under Bluetooth previously, but it's on & turning it off & back on doesn't work. Also the Samsung Email app constantly freezes. I actually prefer this app to Gmail's because it's a lot like outlook & it's easy to add additional email accounts to. I'm fortunate to have doged the "No Bluetooth S-Pen Bullet" on the last software update because Samsung feels people don't use the button for the camera, skip to next music track/song, preview messages etc. They keep taking away our S-Pen features, which is why people purchased the Note series to begin with. Maybe the reason Samsung is getting feedback that their customers aren't using these features is because they've already lost many of their Note customers after deciding to minimize it buy adding it to a lineup of multiple "S" series. I know before Microsoft was added to their phones, a lot of people, myself included, bought Docs to Go by DataViz & the S-Pen was a great tool for PowerPoint presentations. Between the constant app glitches, settings issues & no future Bluetooth for the S-Pen, I'm not sure if Samsung will be my next phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AliciaG, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "Microphone issues with Galaxy phone or tablet" to help resolve what you may be experiencing with your device. If your email app is freezing on you, please clear your app cache, check that you have a stable internet connection, and then restart you device. Luckily, your Galaxy S24 Ultra still offers a Bluetooth enable S Pen for your remote control features or navigating the phone's interface with air gestures. If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resource shared, feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best Smart phone of 2024

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S24 Ultra excels with its stunning anti-reflective display, phenomenal battery life, and versatile camera system. Its powerful performance, coupled with useful AI features and the integrated S Pen, makes it a top-tier flagship. While the AI features aren't always groundbreaking and charging speed could be faster, the overall experience is incredibly polished. It's a premium device built for longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone good camera good battery too Looks even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone for work environment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone takes perfect quality pictures with high resolution. I primarily used it at work to take pictures related to quality control when products had small defects from manufacturing. Camera has a great ability to produce images even the smallest defect can be recorded/picturesed in great detail.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Best phone to date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Its fast, takes awesome pictures, videos. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Picture vedio quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones that i ever used i do photo editing and videos, gym, videos and YouTube videos. This one of the best phones that I ever had best quality picture and videos guys dont think twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Samsung Phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Samsung customer since the S5. The Ultra does the job and the videos and photos are stunning. I wish the battery life was better but you have to realize that this phone is basically like having a full blown PC in your pocket! No joke! Another great phone from Samsung! Plays HD music like you would not believe your ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone to buy. would buy again again again and again

    I would recommend this to a friend
  • Pros mentioned:
    Best phone

    Rated 5 out of 5 stars

    Function, looks performance quality and durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones that I have ever used. The features functionality and flexibility are more compared to the apple ecosystem. There's nothing that could beat the Samsung manufacturing in thought process. Oh, for making it a beast Loved it to the heart

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever with good display, best camera with best zoom and with lot of settings to make the photo look best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone a little pricey but i feel like its well worth it the staff is also very nice and helpful i will always keep coming back to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but not the best for me anymore.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not better than S23 Ultra. And S23 Ultra was not better than S22 Ultra as well. In my opinion. As I've used all three. Don't trust the IP68 certificate. Even my S8+ was able to survive me diving with the phone. And this S24 Ultra was damaged with a single fall to water.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Samsungs phone review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very perfect. I love it, it’s the best place to get devices. It still works like new

    I would recommend this to a friend
  • Pros mentioned:
    Best phone

    Rated 5 out of 5 stars

    My favorite place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased samsung s24 ultra. Its excellent phone and bestbuy.com where i purchased from. Everything went super smooth. I love it. When its come to electronic bestbuy is my favorite place to do shopping from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i love the squared off screen over the curve, never liked the curved screens. It runs smooth and i have soo many lil feature i use, that i cant utilizes when using other phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade my note 5 to this phone enjoying the memory for all my pictures

    I would recommend this to a friend
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