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Customer Ratings & Reviews

Your price for this item is $36.12per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Galaxy S24 Ultra 256GB for its exceptional camera quality, capturing stunning photos and offering an impressive AI system. They also appreciate the significant improvement in battery life, lasting up to two days without any issues. While some users have encountered display issues, the overall sentiment is positive, with customers expressing their satisfaction with the upgrade and their loyalty to Samsung phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 95 reviews
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very good build quality and the screen display is amazing. Battery lasts a long time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a week, screen is beautiful and camera works great. Went with this model instead of the S25+ because of the S Pen Bluetooth functionality to take pictures with the S Pen that the 25 lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    End game flagship phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had apple devices for about 12 years now. Ive always wanted to make that switch to samsung since im always working on samsung devices as a electronics repair tech at a small independent shop. The fact that these phones are more accessible to repair and doesnt notify you when it comes to replacing something yourself is a huge plus. I also cant get over how good the cameras are!!!! Simply the endgame flagship phone. Seriously!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    For a thousand, its not bad if you make it last.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI is fun but what I really like is the camera and the screen. Very very nice. If it lasts the seven years Samsung is supporting it, the 1000 bucks that it cost will be well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Galaxy s24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone does everything I want and more. Camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing fun. I love it. Amazing camera amazing AI system at this point I love this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new Galaxy. Just wish all the gadgets I bought for the S21 fit the larger size (Phone cases etc)

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S24 ultra guy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Samsung makes great products. Im always a fan of their phones

    I would recommend this to a friend
  • Pros mentioned:
    Samsung

    Rated 5 out of 5 stars

    BUY ME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best samsung ive bought yet and ive always bought samsungs

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent product, great and I love it. lo recomiendo 100% buena batería y excelente calidad y rendimiento

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and tech. Camera is amazing. This was a much needed upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same Great Phone but Faster and Flatter!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most fantastic phone on the Market. I came from an S22 Ultra only because my charging port broke, but it contains the same functionality, but faster, reception "feels" a bit better, and the flat display instead of the curved REALLY helps. I no longer accidently hit the sides reading at night, and more accessories fit easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came so fast good phone plus i enjoyed the 150 dollar voucher , best buy always the best , highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good cell phone good cell phone good cell phone good cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Upgrade

    Rated 5 out of 5 stars

    Best phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the phone I've ever gotten. I upgraded from a S20+. Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Display issues

    Rated 1 out of 5 stars

    Do not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible phone. Display issues. Low speaker volume. Sharp corners.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Roger, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you've shared with us; I suggest contacting Samsung Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, takes good photos and is fast. Pick up fast

    I would recommend this to a friend
  • Pros mentioned:
    Samsung

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best samsung phone I've owned upgraded from the s23 ultra don't sleep on it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is Awesome i absolutely love it. The camera quality is Amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall I like the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall I like the phone. Not real pleased with the battery life, it pretty much has to be charged every day. My old phone would last up to 4 day on a charge. It has a lot of new features that I like. The pin it a favorite, I can't text! with the pin it's much easier. Good phone just wish the battery lasted longer.

    I would recommend this to a friend
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