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Customer Ratings & Reviews

Your price for this item is $36.12per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Galaxy S24 Ultra 256GB for its exceptional camera quality, capturing stunning photos and offering an impressive AI system. They also appreciate the significant improvement in battery life, lasting up to two days without any issues. While some users have encountered display issues, the overall sentiment is positive, with customers expressing their satisfaction with the upgrade and their loyalty to Samsung phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 95 reviews
  • Rated 5 out of 5 stars

    Great phone improved with AI

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy phones have always been good, but with the new AI features amazing. The screen is beautiful and the phone feels so solid! I dont use the stylist often but when i do need it so great to have. Overall an amazing phone samsung nailed it this year. it's what pushed me to switch from an iPhone after 8 years

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Unbelievable Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone! Extremely well designed! Amazing screen and camera!

    I would recommend this to a friend
  • Pros mentioned:
    Upgrade

    Rated 5 out of 5 stars

    Try it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah i got it and i love it. Upgrade and you love it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent phone for everything you need it to do....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my husband. I’m an apple girl but he really enjoys his phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a very good price. Best Buy has better prices than the telephone companies that have the same product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything is better quality. The photos come out amazing. I was worried at the beginning since I went from and iPhone to a Galaxy. I can honestly say I fell in love with this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no one to help us set up our phones because everyone was busy. We had an appointment with Geek squad to finish setting up our new tablets, a lady when we checked in said the guy helping us with our tablets could help us also set up our new phones and he said he didn't know why she told us that and he couldn't do it. We spent almost $500. fo 2 new tablets and 2 new phones and had to go to the AT&T store and they set everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying my new phone very much. It's easy to navigate since my previous phone was a Samsung S8, still have quite a bit to learn about it. But, like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used iPhone for 10 years now loving the S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a iPhone 15 Pro Max and am really enjoying it so far. The screen is great with the anti reflective material and very bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Level Stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing and I have t had any issues. The best buy team is amazing and helped me out immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunned but still a fan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice phone, only issue was my s22 ultra died prematurely and I'm still at a loss...on the other hand, it was my 6th Samsung phone and this was the first one that I've had an issue with...so nothing but 5 star's for their phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Upgraded from a S10+ and super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Upgraded from a S10+ and super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy deal I received on my new Samsung S24 Ultra phone. Purchase was easy and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive ever owned! Blows iphones put the water with its camera quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG REALLY OUT DID THEMSELVES !!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this phone to replace my Samsung Ultra 22, I was really reluctant. Once I begin setting this phone up, I knew then that this phone was a lot better in every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system on this phone is extremely fast. Big improvementf over my apple phone. I'll never go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient service. Highly recommended. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever... takes great pics, great connectivity.

    I would recommend this to a friend
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