Customer Ratings & Reviews
- Model:
- SM-S928U
- SKU:
- 6570990
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Galaxy S24 Ultra 256GB for its exceptional camera quality, capturing stunning photos and offering an impressive AI system. They also appreciate the significant improvement in battery life, lasting up to two days without any issues. While some users have encountered display issues, the overall sentiment is positive, with customers expressing their satisfaction with the upgrade and their loyalty to Samsung phones.
This summary was generated by AI based on customer reviews.
Idk about new phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had time to check out all the features yet
I would recommend this to a friendBest phone ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, very reliable amd great technology. Love it
I would recommend this to a friendGreat phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good upgrade from note 20 ultra. Prefer the flat screen vs round
I would recommend this to a friendAwsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is awsome. I really enjoy everything on .
I would recommend this to a friendLove this phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone. First time I've ever had an ultra.
I would recommend this to a friendIphone im BACK!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coming from a iphone user is a no no, i returned it and got a iphone 16 pro max, friends told me to try the s24 ultra, but no imesages, facetime, icloud and better camera, no way i was likeing the samsung, i had to go back to iphone, samsung is just a toy to play with and phone is for photos, talking, videos, and messageing.
No, I would not recommend this to a friendGET IT TOGETHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was awesome, asked for an unlocked device but was shipped a device linked to AT&T. Bestbuy made me set up an acct with at&t even though I could not make or receive calls from the device, and not to mention AT&T charged me for services even though they saw ABSOLUTELY NO usage on the account.
I would recommend this to a friend- Cons mentioned:Display issues
HAVE NOT RECIEVE MY PHONE YET
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE NOT RECIEVED MY PHONE YET! ON UPS SHOWS IT WAS DELIVERED BUT WHEN I GOT HOME, MY PACKAGE WAS NOT THERE
No, I would not recommend this to a friend - Cons mentioned:Customer service
Dont trust the trade in offer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was quoted $750 for my trade in, after purchasing the phone i was offed $75. Pretty good way to loose a customer. I will be returning the phone
No, I would not recommend this to a friend Samsung duped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic yhings do not work as yhey should. Talk text is absolutely horrible. Worst phone purchase i have ever made
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there LynnH, thank you for sharing your thoughts with us about your Samsung Galaxy S24 Ultra. We would love nothing more than to help troubleshoot any aspect of your device that is not operating as intended or expected. We have an article available online to help with your voice to text titled "Reset Bixby on your Samsung phone or tablet" to help you at your convenience. Without knowing what other features you may be experiencing frustration with, we recommend reaching out to the Samsung Support Team directly for assistance to ensure you experience the full functionality of your device and love it as much as possible. Thank you for being a Samsung customer. -Elizabeth
dnt purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.battery life is horrible then battery went out on me completely hasnt been a full yr
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SahariS, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Take a moment to check out, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like it this phone i like the older model better this ai crap sucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .It's great to hear from you, Deee. We always look forward to hearing from our customers and getting their insights. We noticed that you reached out to share your feedback on the Galaxy S24 Ultra. The Galaxy S24 Ultra, Galaxy S24+, and Galaxy S24 are powered by Galaxy AI, transforming how we interact with our phones and unleashing new ways to create, connect, and more. These devices come loaded with AI capabilities that elevate the Galaxy experience and supercharge productivity. With Galaxy AI, you can use Circle to Search to find information faster, Generative Edit to transform your photos, and Chat Assist to find the right words quickly. We appreciate your candid feedback and look forward to hearing more from you in the future. If you have any further concerns or questions, please do not hesitate to reach out to us at Support. -Kelvin
False advertisement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to trade my device into Att for the promo and it turns out that was incorrect. Now im stuck with both phones. Device had to be returned there.
No, I would not recommend this to a friendKudos to A. Griffith at Cedar Rapids IA store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product in the Cedar Rapids, IA store yesterday and want to give a big applause/note of appreciation to sales advisor A. Griffith! Excellent customer service; thank you!
I would recommend this to a friendSamsung 24 ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. Great experience with store employee
I would recommend this to a friend
