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Customer Ratings & Reviews

Your price for this item is $36.11per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Galaxy S24 Ultra 256GB for its exceptional camera quality, describing it as "epic" and "the best cellphone camera." They also appreciate the new features, great pictures, and long battery life. The S Pen and stylus are also well-received, with customers finding them useful and convenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-107 of 107 reviews
  • Rated 4 out of 5 stars

    S24 Ultra is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my new S24 Ultra. Traded my Zfold 2 for this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratch easily

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easily to get the scratch on the screen and back of the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day GOSH, thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy S24 Ultra is protected with a Titanium Frame, Corning Gorilla Armor on the front, and Corning Gorilla Glass Victus 2 on the rear. We suggest placing your device in a protective case and/or adding a screen protector to avoid any micro-scratches that may occur during normal use. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Very heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very heavy like a brick. I wouldn't buy it again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there KrisztinaH, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand our customers have a wide range of needs and wants from their chosen device. For this reason we do our best to offer a range of devices to meet these needs including the Galaxy S24 Series of devices in three sizes to help you choose the overall size and feel that works best for you. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the worst experience i have had with buying frome a retail store been trying to get help to staten it out for a week. As far as the phone it is grate

    I would recommend this to a friend
  • Cons mentioned:
    Electrocution

    Rated 1 out of 5 stars

    NIGHTMARE PHONE DO NOT BUY!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!! Nightmare phone. It electrocutes me to the point I cannot hold it anymore. When texting it writes the word, Die, over and over. It changes words that I use, for is always changed to, fir. None of the bottom letters work, they all space instead. I am not getting notification of certain text messages. The camera is the worst I have ever had on a cell phone. Photos and Gifs are blurred beyond recognition... I am switching to a non google, non apple phone, sick of the blatant disregard for privacy. That's all these google samsung phones are, is a massive spying device.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ken1111, thanks for taking the time to review your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with what you may be experiencing with your S24 Ultra but without having more details available and without being able to ask you any follow up questions, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung S24Ultra: Very good phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very better phone than I expected its cameras a lot of quality and clarity It's a 10/10.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung S24 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great experience with S24 ultra. Is heavy like S21 was.

    I would recommend this to a friend