Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,119.97

Customer reviews

Rating 4.8 out of 5 stars with 1802 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,802 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing fast and dose everything i nned it to do with Ease and speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s24

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the BEST purchases has Really great camera quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24 Ultra

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new phone. Very easy to workand the oicture quality is unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra 256 GB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best cell phone on the current market. I exceed my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone its the best purchase i ever made its everything i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my samsung s24 ultra im glad i went with it! The camera is also amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working great. Salesperson was awesome and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think this a better than the S25 Ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is really great. Product superceed my expectations. Perfect buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphones take good pictures and zooming is good sun rises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Pictures

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for pictures, won't trade it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart phone, I believe this is the best one I never had before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s24 ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personn that helped me was very helpful... and the phone is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i got from best buy i dont have to do the online shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone working good and ai future is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera quality nothing compares to it in the current market highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features and I'm seeing a noticable improvement in battery over the S23 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great company, great products but expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lika best buy. Customer service to buy from best buy good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ok the screen is dim the colors look washed out on the main screen. Camera is amazing! I unfortunately I returned this phone because the audio when talking phone to phone was really bad! I was so disappointed I did my research and found that people were having the same issue, I contacted samsung they said to update it I did and nothing changed samsung said on their next update it would be fixed not a risk I was willing to take!! for the price I expect better quality hope this helps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Take a moment to review, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with the audio quality of your device. If you have any questions for us afterwards or if you would like any additional assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung