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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1778 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,778 reviews
  • Rated 1 out of 5 stars

    Extremely disappointed! Samsung failed! Again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, despite my efforts to love it, the S24 Ultra obviously is an inferior rival to the iPhone. It made me appreciate how much better the iPhone truly is. The display, which was supposed to be a standout feature, turned out to be very disappointing. I bought the S24 Ultra to replace my main phone, the iPhone 15 Pro Max, and placing them side by side just highlighted the S24 Ultra's dull and washed-out display. Ironically, the iPhone's display, made by Samsung, offers a way better experience with more depth and sharpness, looking crystal clear from every angle. The S24 Ultra's display sadly has a green tint when viewed from different angles, an issue that I believe has persisted since the S8 and S9 models. The speaker on this $1,000 phone sounds cheap and muffled, whereas the iPhone's speaker is clear, warm, and delivers distinct bass. I had forgotten about battery anxiety with the iPhone until I used this phone; the battery drains quickly and barely lasts a full day on a single charge. Switching lenses between cameras are significantly slower and more laggy. After so much debating, I had to returned it on the last day before my 14 days window closed and it was such a relief!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great, excellent, wonderfull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time, I experienced the translation feature directly on my phone without the need for the Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product by best buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and I can use it for a long time 100% recomend in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung Galaxy in years. Great operative sistem and ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product compared to iPhone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price, as compared with iPhone. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Excited

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, best purchase ever and great treatment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and customer service to Pike up every phone was really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so fast u can tipe fast and its a iphone and its fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box S24. Excellen. Will always my store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars since battery is not that durable, the camara of my old Samsung s20 ultra had batter quality and takes better pictures of the moon than this one, the first picture is my S20 ultra, the second is my actually phone S24 ultra

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy VanesaL, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. If you would like any further assistance or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone not for hardcore gamers battery life doesn’t support that

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Simply Outstanding! The Samsung Galaxy S24 Ultra i

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Samsung Galaxy S24 Ultra for a few weeks now, and I’m absolutely blown away by its performance, design, and features. Samsung has truly outdone themselves with this model. Here’s why it deserves a full 5 stars: 1. Stunning Display The 6.8-inch Dynamic AMOLED 2X display is breathtaking. With a crisp resolution and a 120Hz refresh rate, everything from streaming to gaming is buttery smooth and vibrant. It handles bright sunlight with ease, and the colors are as true-to-life as you can get on a mobile screen. 2. Powerful Performance The processor in this phone is a powerhouse. Apps open instantly, multitasking is effortless, and even the most demanding games run without a hiccup. Whether I’m editing photos, running multiple apps at once, or streaming content, the S24 Ultra keeps up without breaking a sweat. 3. Exceptional Camera System The quad-camera setup is nothing short of incredible. The 200MP main sensor captures an astounding level of detail, and the zoom capabilities are like having a pro-level camera in your pocket. Low-light performance has been stellar as well, capturing clear, vibrant shots even in challenging lighting. It’s the best camera experience I’ve had on a phone. 4. Impressive Battery Life The S24 Ultra’s battery life easily lasts me through a full day, even with heavy usage. The 5,000mAh battery, combined with optimized software, means I can go from early morning until late night without reaching for the charger. And when I do need to recharge, the fast charging option gets it back to 100% in no time. 5. Sleek Design and Build Quality This phone feels premium in every way. It’s a bit large, but it’s designed so elegantly that it doesn’t feel bulky. The matte finish on the back prevents fingerprints, and the phone just feels amazing to hold. It’s clear Samsung paid attention to every detail. 6. S-Pen Integration I wasn’t sure if I’d use the S-Pen that much, but it’s been fantastic for note-taking and quick sketches. It’s great for productivity and feels intuitive. 7. Customization and User Experience Samsung’s One UI is smooth and intuitive, with tons of customization options that make the phone feel personalized. The seamless integration with Samsung’s ecosystem and all the additional features are a bonus. Final Verdict: The Samsung Galaxy S24 Ultra has completely exceeded my expectations. From the stunning display to the top-tier camera system and incredible battery life, this phone truly has it all. It’s an investment, but if you’re looking for the best Android phone available right now, look no further. This is easily the best phone Samsung has made to date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blacklisted locked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as described: Received locked phone and upon checking IMEI is blacklisted, No support from the store since its out of return window. No help from store or customer service even after calling 7-8 tines and visiting 2 local stores. Having defected phone does not matter over return policy and this was excellent condition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra - Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung Galaxy S24 Ultra 256GB in Titanium Gray, and it has truly exceeded my expectations in every aspect. From its sleek design to its impressive performance, this smartphone is an absolute game-changer. First off, let's talk about the design. The Titanium Gray color gives the device a premium and sophisticated look, turning heads wherever I go. The build quality is exceptional, with a perfect balance of sturdiness and elegance. Holding it in my hand feels like holding a piece of cutting-edge technology. Now, onto performance. The Galaxy S24 Ultra is a powerhouse. Its lightning-fast processor ensures smooth multitasking and seamless navigation through apps and menus. Whether I'm streaming videos, playing graphics-intensive games, or handling productivity tasks, this phone handles everything with ease. And with 256GB of storage, I never have to worry about running out of space for my photos, videos, and apps. The camera system on the S24 Ultra is nothing short of spectacular. The quality of photos and videos is stunning, even in low-light conditions. The versatile quad-camera setup allows me to capture every moment exactly as I see it, whether I'm taking wide-angle landscape shots or up-close portraits. The 8K video recording capability is a game-changer, delivering cinema-quality footage right from my pocket. The display is another highlight of this device. The 6.8-inch Dynamic AMOLED screen is a visual treat, with vibrant colors, deep blacks, and excellent brightness levels. Whether I'm watching movies, browsing photos, or reading articles, every detail pops off the screen, providing an immersive viewing experience like no other. The battery life on the Galaxy S24 Ultra is impressive, easily lasting me through a full day of heavy usage on a single charge. And when it's time to recharge, the fast charging capabilities get me back up and running in no time. Overall, the Samsung Galaxy S24 Ultra 256GB in Titanium Gray is a flagship smartphone that sets the bar for excellence in the industry. With its stunning design, top-notch performance, incredible camera system, gorgeous display, and long-lasting battery life, it's the perfect companion for anyone looking for the ultimate smartphone experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Samsung galaxy s24 ultra: A premium phone that del

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra 256GB is an impressive flagship device that blends powerful performance, an incredible display, and versatile camera features. Its sleek, premium design feels great in hand, and the 6.8-inch Dynamic AMOLED screen is stunning, with vibrant colors and excellent brightness—even in direct sunlight. Performance-wise, the Snapdragon 8 Gen 3 processor ensures everything runs smoothly, whether you’re multitasking, gaming, or using demanding apps. It’s fast, reliable, and doesn’t lag, even under heavy use. The battery life is another strong point—it easily lasts all day and then some, even with consistent use. The camera system is one of the highlights. With a 200MP main sensor and multiple optical zoom levels (3x, 5x, and 10x), it takes sharp, detailed photos in almost any setting. Plus, the AI features make editing and enhancing photos a breeze, even if you’re not a pro. The 256GB storage option offers plenty of space for apps, photos, and videos, though there are higher storage tiers available if you need more. The device is also packed with smart AI tools like Live Translate and Note Assist, which make it feel more intuitive and productive to use. While the Galaxy S24 Ultra is on the pricier side, its features and performance justify the cost. Overall, it’s a premium Android phone that’s hard to beat, especially if you value cutting-edge technology and top-tier performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing Phone with Premium Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra 256GB is one of the best smartphones I’ve used. The performance is incredibly smooth — apps open quickly, multitasking feels effortless, and games run with excellent graphics thanks to the powerful processor and plenty of storage. The camera system is outstanding. Photos come out sharp with vibrant colors, and the zoom capabilities are impressive even at long distances. Night mode and portrait shots are clear and detailed. The display is gorgeous — bright, colorful, and perfect for watching videos or reading. Battery life easily lasts all day with regular use, and the phone charges quickly when needed. With 256GB of storage, you won’t run out of space for photos, apps, or videos, and the overall build quality feels premium. If you want a top-tier Android phone with cutting-edge features, this is a fantastic choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching to the Samsung Galaxy S24 Ultra has been an incredible experience. The first thing that impressed me was the display—it’s vivid, bright, and makes watching videos or photos a real pleasure. The 200MP camera delivers amazingly sharp photos, and the new AI features make editing and sharing photos easier than ever. Battery life is outstanding; I can go two days on a single charge, which is a huge improvement over my last phone. The S Pen is a game changer for note-taking and productivity—it’s surprisingly intuitive and makes signing documents or sketching a quick idea simple. I use features like the built-in interpreter for work, and it’s accurate enough for communicating with colleagues who speak different languages. Performance hasn’t disappointed; the phone is smooth, fast, and handles heavy multitasking without any slowdown. My only small issue is with the phone’s size—it’s quite large, but the excellent design and feel in the hand more than make up for it. There was also a bit of “graininess” in low brightness on the display, but adjusting settings helped. Overall, I highly recommend the S24 Ultra. It’s the best Android flagship I’ve owned for photography, productivity, and battery life. Anyone looking for a top-tier smartphone experience would love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra 256GB (Unlocked) - Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design & Build: Premium titanium frame with a sleek, durable design. It's slightly heavier but offers a solid grip. Pros: Luxurious feel, durable. Cons: Heavier than competitors. Display: 6.8" AMOLED 2X with 1440p resolution and 120Hz refresh rate. Exceptional brightness and vivid colors. Pros: Stunning visuals, smooth performance. Cons: Curved edges may cause accidental touches. Performance: Powered by Snapdragon 8 Gen 3 with 256GB storage. Fast and efficient for multitasking and gaming. Pros: Top-tier speed. Cons: No expandable storage. Camera: Quad-camera with 200MP main sensor and impressive zoom. Excels in low light and video. Pros: Versatile, stunning low-light shots. Cons: Advanced features require learning. Battery & Charging: 5000mAh battery with 45W fast charging. Supports wireless and reverse charging. Pros: Long-lasting, quick charging. Cons: Charger sold separately.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Sv24 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra is easily one of the most powerful and premium smartphones available. The display is stunning — bright, sharp, and smooth — making everything from streaming to gaming look incredible. Performance is top-tier; apps open instantly, multitasking is effortless, and there’s no lag even with heavy use. The camera system is outstanding, especially the zoom and low-light performance. Photos come out crisp and detailed, and the AI features make editing and everyday tasks much easier. The S Pen continues to be a great bonus, adding productivity and creativity options you won’t find on most phones. Battery life is strong and easily lasts all day, even with heavy usage. The phone feels solid and premium in hand, and Samsung’s long-term software support adds even more value. Pros: ✔ Amazing display ✔ Excellent cameras ✔ Fast, smooth performance ✔ Useful AI features & S Pen ✔ Premium build quality Cons: ✖ Large size may not be for everyone ✖ Premium price Overall: The Galaxy S24 Ultra is a powerhouse and worth it for anyone who wants the best Android experience available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy Ultra s24

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra is an outstanding flagship that truly delivers on performance and features. The titanium frame gives it a premium, durable feel, while the flat display is stunning—bright, sharp, and perfect for streaming, gaming, and everyday use. The Snapdragon processor makes the phone lightning fast, handling multitasking with ease. Battery life is excellent, lasting comfortably through a full day of heavy use. The camera system is one of the best I’ve tried, capturing sharp, detailed photos in various conditions. The new 5× telephoto lens works very well, though I do miss the 10× optical zoom from earlier models. Charging speeds are decent but not as fast as some competitors. Overall, this is a powerhouse phone with a premium design, incredible display, strong cameras, and reliable performance. If you’re looking for one of the best Android flagships available, the S24 Ultra is a great choice.

    I would recommend this to a friend
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