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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 256GB (Unlocked), highlighting its exceptional overall performance, top-tier camera quality, and long battery life. The phone's design and processor speed also receive positive feedback, along with its enhanced features and the stylus functionality. Some users find the phone a little heavy and large, and a few have reported issues with heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,676 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best camera systems. Long battery life, really good AI features, glare resistance display make it feel cutting-edge through the premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Sleek phone mini computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality and picture. The operating syatems handles multiple task seemlessly and this phone is as sturdy as they come. Dropped it on one occasion to many and no cracks or performance issue p.s I do have a simple sleek case covering most of the back. These Samsung phones are compatible with most 3rd party apps including apple music.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    The AI phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a truly smart and capable smartphone can be. Yes, it comes with a premium price tag, but you're getting a device that excels in almost every area, from its stunning display and powerhouse performance to its versatile camera and groundbreaking AI capabilities. If you're looking for a phone that truly pushes the boundaries and makes your life a little easier and more connected, the S24 Ultra is absolutely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Galaxy S24 Ultra is a powerhouse .great upgrade from my old galaxy S 21 plus. Its faster its better, takes great pictures and better battery life compared to my old galaxy phone. A stylus for note taking is also a plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The Best Smartphone of 2024

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from an iPhone SE 2nd gen not a good comparison I know but this phone has been the best, I normally get one day's worth of video playback ( watching tik tok and YouTube or Netflix) and I can even squeeze in some gaming here and there and I don't mean casual games like candy crush or clash of clans but battery-intensive games like CODM, Genshin Impact, WuWa or Farlight 84 so battery life on this phone is seriously no joke. Then you have the cameras, I wasn't really much of a picture guy before but I find myself taking more and more pictures with this phone because the cameras are insanely good easily one of if not the best cameras on a phone, and to add to that the amount of features this phone comes with you definitely can't go wrong with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with this phone; it comes with a lot of perks, including the aesthetics and quality. The battery life is great, and the videos have good screen viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good camera quality and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra excels with its powerful Snapdragon 8 Gen 3 processor, stunning 6.8-inch OLED display, and versatile quad-lens camera system. Despite the complex software interface, it offers excellent battery life and fast 45W charging. However, the hefty price tag and lack of a charger in the box are notable downsides​

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone AI built ease of use. High quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing this one was bought for my Dad he liked this phone and it’s AI built so very reliable and long battery health.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    YOU WONT GO BACK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch!!! Ive been getting the samsung galaxy phones since the beginning. Every single one of my phones have been amazing. This galaxy s24 is absolutely mind blowing. Fast and efficient. Battery life is remarkable. Color is nice and sleek. Modern. Dont even get me started on the camera. 5 out of 5 best phone yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    5 star for new samsung galaxy S24!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung galaxy S24 ultra ! Its super fast , light to carry and takes great pics ! I like a bigger screen and this one is perfect ! Also Love the S pen! And I have a samsung tablet, and i love that too !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Galaxy Ultra 24+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It's slim and sleek, but has a little bit of weight to it, so I'm my case I have big hands and the phone doesn't feel fake!. * Battery life 10. *Display 10. Camera 10. *Speed 10. I recommend %100

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy ultra is a great phone, the s pen is my favorite feature and i use it daily, but picture quality is also amazing. Battery life is excellent and lasts me about 24 hours on a charge. I cant recommend this phone enough.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. By far better than the S25 Ultra. This retains the pen. The camera is amazing. The phone is blazing fast. The construction of the device is robust. I've dropped it a few times and it still looks new after almost a year of ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , beautiful screen large display with no glare in all lighting conditions. Amazing camera's and video elegant design. Battery lasts all day long absolutely awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great smartphone for folks who haven’t upgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is peak smartphone in my opinion. The cameras are generally okay and the zoom is great. (Typical Samsung image processing/look to images.) the battery life is great and is the performance. Don’t use the AI features every day. Overall it’s an amazing phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Security and safety

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. security enabled. I like the security and protection features. It really works. Battery life is unheard of! It last forever. Sharp and crisp pics - Camera is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellet buy, powerpacked phone from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful phone with lots of features. The battery life is excellent. The camera quality is top notch and 8k videos are supported. I also like the dual recording mode where you can record using the front camera and record yourself in a small box in the same video. The samsung pen is very handy if you looking to edit pictures or if you are an artist. The AI features are very good and I use the search, rephrasing emails etc. I also like the AI feature where you can draw something and replace with enhanced images within existing photos. Also, you can add yourself to another picture frame. The price is definitely on the higher side but overall this is a powerpacked phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Modern

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worthy getting it , battery life is very good ,it has better features, has AI , literally you can do anything with this product ,has amazing shape and good colours .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best galaxy phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a galaxy user for many years... my son is a iphone user and we campare often and i wouldnt trade phones ever. My gusband decided to go with this phone after using a google phone for years. There isnt anything this phone cant do! Picture quality and zoom are amazing. Battery life is great. Sound volume is better then the last galaxy phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    samsung s24 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S24 Ultra impresses with its stunning display, powerful performance, and versatile camera system. The battery life is reliable, and the sleek design adds to its premium feel. Overall, a fantastic device for both productivity and entertainment.

    I would recommend this to a friend
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