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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1790 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S24 Ultra's overall performance, exceptional camera quality, and long battery life. Many appreciate its superb design, fast processor, and useful features, including a well-functioning stylus and ease of use. Some customers find the phone a little heavy and quite large, while a few have noted the phone getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,790 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cellphone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great camera and gives you a new experience in your adventures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love S 24 ultras because I can do everything Apple iPhone will limit of doing some stuff you get a lot of application with this device and I use it for Uber doordash and Grubhop

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone came are perfect the app and everything it perfect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazing camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing!!! I was let down with how quick the battery dies. And the process is a little slow on the overall running of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung S24 Ultra from Best Buy and is the best phone I've ever bought, this phone is awesome! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy 24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone best build by samsung ever heads up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Better then iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iphone 14 promax and wasn't sure the first week. But glad i got this phone now so much better. Pictures better and so many Customizable things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new phone for my mother to gift to her as a Christmas present, an employee at Best Buy help me out in choosing the phone, mom loved her gift. THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, the best purchase. I have had this product for a year without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift for my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my mom for her birthday because i have the same kind of phone and i like it so much I wanted to give her one just like mine. She's still adjusting to it but she loves it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy reward program and credit card really help purchase item i need for my trip to Mexico #TravelRewards #BestBuyRewards #MexicoTrip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SAMMY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I am very impressed, But the camera has room for improvement

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    S 24 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i loved the phand then. 4 months later, it decided to overheat and the screen decided to go I am going to be wrapped up with Samsung because they don't like to honor their warranties. And I have to deal with a third party service center to have them. Tell Samsung that the screen needs a replacement. And I will not because every time these third party centers open your phone. You're basically lthe waterproof resistance that your phone once had. Best Buy is an amazing company. Samsung is an amazing company. Things happen. Ed just inconvenient. Recommend you get a replacement warranty. For this. Twelve hundred dollar phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my parents and they love it.It is easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present for hubby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love samsungs phones. Phone looks great, now we will start using it. Hubby was happy :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy expensive to mantain

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone is good but it is expensive to repair it. It costed me 330 to change the broken sceen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24 Ultra.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good and quality product. I highly recommend it to my friends and relatives. It has a big storage and various useful features that everyone will surely enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprint and scratch proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is amazing! Not scratches or even fingerprint are visible. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung S24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recomend a Amazing device that I purchased in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24Ultra thats attracts 24hrs/day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. Attractive to Humans... the first time i will be at lease while using a phone. It has been lovely thus far. The pen usage is so so amazing.

    I would recommend this to a friend
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