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Customer Ratings & Reviews

Your price for this item is $1,169.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1740 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 256GB (Unlocked), highlighting its exceptional overall performance, top-tier camera quality, and long battery life. The phone's design and processor speed also receive positive feedback, along with its enhanced features and the stylus functionality. Some users find the phone a little heavy and large, and a few have reported issues with heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,740 reviews
  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great and quick item purchase in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been looking forward to this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zoom is crazy sick on this phone i love that most.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SCREEN RESOLUTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SCREEN SEEMS A BIT PALE THE PREVIOUS MODEL HAS A BETER SCREEN

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NEW PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best birthday gift for someone! We loved this new item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    welcome greetings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good services and help for questions to ask ...to services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let me Win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one yet. Enjoy how easy it is to use. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone upgraded and new features from my old 22ultra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New ultra phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone is great. My only wish is that I would have purchased more memory. It fills up faster than I realized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s 24 ultra great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow wow wow it is insane AI is here so great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont expect next day delivery, just expect a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is highly functional and looking good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All im gonna say is ya wont regret it!Buy it now!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung s24 ultra ,so far bestbuy has been great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To improve the Custumer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great location but it is a lite hard to be attended by a member of the staff at the first time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the fold it feels like a downgrade to a smaller screen though it feels like an upgrade not having to worry about dropping it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Figure scaner issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone but the finger scaner gives me a lot of truble

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my 22 ultra so I decided to upgrade. I like the upgrades so far and I am happy with it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, not great battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly best android premium phone. Unfortunately battery life just isn't the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful on the refurbished phones. I went to try and go with another carry was told the phone is only good with Verizon. Phone itself it perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. The associates that helped me with this was helpful this time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JeffU, thank you for your feedback on your Samsung Galaxy S24 Ultra. We love hearing you are finding the phone to be good for your usage. We would love to help you further enhance your experience and fully love your device. We have some great resources available online to help you discover all of the ways Galaxy AI can enhance your daily experience in so many ways. We have the full device manual available to help with all of the features and the Samsung Support Team to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung