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Customer Ratings & Reviews

Your price for this item is $39.45per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 57 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy S24 Ultra 512GB's camera as a standout feature, praising its 50X zoom and overall quality. The phone's battery life is also widely appreciated, with users describing it as "insane."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    galaxy S24 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone, in all aspects, image, processor, etc. it is a great phone for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass this up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone way better than the s22 ultra. Very happy with this upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and responsive phone! Beautiful screen and great battery! Lots of bells and whistles to play with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best smartphone I have ever bought, performing as advertised. Battery life is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could've been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat Phone, they always are. But I dont see much difference between all the previous ones. Looks and feels the same as my S22 Ultra. Battery doesnt seem to last, its on Power Saving now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new phone. I upgraded from an S22 Ultra to an S24 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend online phone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with online purchase before and after the sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome loving it from a S22 ultra. Really like the flat screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good first android in many years seems decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking phone and I love how easy it is to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a S 20 plus, a great phone. still learning all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The new era of phones...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast.. and easy to use.. great looking phone .. with new styling..! The phone has more than you can use..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Miss my S22 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I preferred my S22 Ultra over this 24 Ultra. My biggest complaint is that I feel the camera on my 22 was so much better than on the 24. Moving all my files, apps, pics and videos to the 24 was very easy which was a definite plus. The 22 and 24 both function the same way so nothing new there. All and all I preferred my 22 and wish I had never upgraded.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Davmaj2, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Without having any information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Unexpected excellent Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an excellent buying experience. We were interested in the seeing and possibility of purchasing a Samsung Galaxy 24 Ulta. We hit it lucky and had an informative experience without a push to purchase it. The process went smoothly and left excited to receive our new phone. We recieved it on the estimated time. Had no problems transferring data from our old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today is the day, can't wait to receive this phone. All the reviews I've watched has made this seem amazing. I really hope the preorder time was correct and I can pick it up today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the phone. Its a huge upgrade from my last device and everything is running very smooth.

    I would recommend this to a friend
  • Cons mentioned:
    Support

    Rated 1 out of 5 stars

    Horrible support for buying this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really like to have had the phone to review - but it never got delivered - after a week of delays and multiple conversations with support people who kept telling me to just wait it was coming - i finally found out that there was an error activating the phone and I had to cancel and resubmit the order - horrible support - beyond horible

    No, I would not recommend this to a friend