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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Galaxy S24 Ultra 512GB for its exceptional camera, which captures stunning long-distance photographs. They also appreciate the phone's long battery life, which allows for all-day usage without frequent charging. Additionally, the S Pen's utility and the phone's user-friendly design and easy setup process are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 160 reviews
  • Pros mentioned:
    Ai, Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything you need and more! The camera quality is incredible and the AI technology is also a huge perk! I also love having the stylus pen. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    s24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing phone -- i love all the features if this phone and it is so much faster than the s22 ultra pictures on this phone are amazing and i dont have to charge this phone as much as my old phone

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera

    Rated 5 out of 5 stars

    Upgrade phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Upgrade! New Galaxy S24 Ultra replaces my Galaxy Note 10 plus 5G. I'm very happy I made the switch. Lots of new features including an awesome camera and AI features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Jumped Ship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with a device. Made the switch from another android platform after a slew of issues and this phone has been an absolute delight. Screen looks amazing. People complain about the display being washed out but I understand the reasoning for it and actually like it. it doesnt a great job looking good in any light condition. Glad they did away with the rounded edges. I was hesitant to move to another platform after being on one for so long, but I'm glad I finally did. Not to mention got the device shipped to me very quickly right after release.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this cell phone. Very easy to use and take awesome pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent upgrade to an older phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and has great battery life. The camera is awesome also. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the s24 ultra and its amazing phone , long battery life and great camera and the screen aize and cpu are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good choice for an upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy S22 Ultra, the screen is great, super clear. It is a little heavier. The camera is a little better than the S22 Ultra. Still not sure how battery life compares, as it's only been a few days. Like the S22 Ultra, there is no option for adding extra storage, microSD cards are not supported. Screen edges are no longer "curved", that doesn't bother me, just an observation. Overall, happy I upgraded so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great phone. No hiccups and was easy to transfer from my old phone over.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra is the best yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, no phone compares to a Samsung Galaxy. I love all functions of this phone. And, taking pictures with this phone is so good, I rarely use my good camera. I've been a Samsung Galaxy fan for a long time and Samsung keeps giving me reasons why I keep buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good phone but big and boxy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Good picture quality but stopped charging day 3. Tried 4 different chargers. Restarted the phone and it began charging again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great speed, great storage, way better than iphone

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great battery and screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s24 ultra is a huge upgrade coming from the note 9. The screen is beautiful, flat and non reflective. The camera is very good as well as all the AI stuff like translate live while on the phone. Battery life is excellent and easily lasts 2 full days of normal use. Overall this is an amazing phone with tons of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall decent phone. Not a major improvement imop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as impressive as I was expecting. I got the S24 to replace my Note 9. Only because the 9 was out of date for security. I must jave gotten a good 9 because the battery was every bit as lasting as the S24. The 200MP camera is a gimmick and not much sharper than the 50MP. The AI is lacking but an improvement over Magic Eraser. The phone is snappy and has great retina detection. Having used it for a month now, I would have kept my 9 if it could have been secure.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Pros and cons excited to break the grip of Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iphone to smasung twice. First time i went back roght away. This time i committed to the iPhone into the Samsung it's a Galaxy s24 Ultra. It does have some unique features that are not available on other manufacturer's phone IE the iPhone. It's very difficult to set up it's not intuitive to use that's because it uses Android OS it's not the phone itself however Samsung decided to go with Android not sure why they can't run Windows on this machine that would make it absolutely insane phone. Don't know if there's a mobile version of Windows. But Android is extremely annoying and then using Google for everything creates conflicts especially if you're using Google work for your office becomes a big headache. Overall it has this pros and cons. Nothing takes a better long distance photograph than the Galaxy s24 which is the main reason I bought it. The iPhones long distance photographs are horrible just try taking that picture of the Moon with both cameras and see what I mean the detail on the Galaxy s24 all trades unbelievable I'm shot that iPhone can't deliver the same thing but I also can't stand Apple as a brand what it does or it does it so while I'm not ecstatic over the Galaxy I'm glad I made the switch

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Aram, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. We realize that transitioning to new devices can sometimes feel a bit overwhelming, so we have provided a wealth of resources to help our customers make the transition as seamlessly as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would care to share any additional feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit overrated, nice camera and performance. Battery life is awesome hopefully it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade from the Samsung Galaxy S20 Ultra. Phone is fast and takes excellent pictures. I am very sarisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Biometrics

    Rated 3 out of 5 stars

    its about a 3.5*

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, screenwise the phone is great. Biometrics, definitely lag behind Apple in terms of low light facial recognition. Fingerprints should be registered from multiple angles, otherwise phone doesn't recoginze print unless placed in same orientation originally registered with. Haven't taken many pics yet. Phone should get 3.5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the product but concerned about battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received the product and activated in the last 24 hours. The Samsung Smart Switch Software did not initially work well but after some discussion with Verizon I was able to get it to work. My initial thoughts are that the battery did not seem to last very long after the first charge. I hope this is not the same battery issue I have had with Samsung phones in the past. I love the product but we shall see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures, long battery life. Probably my favorite phone so far

    I would recommend this to a friend
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