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Customer Ratings & Reviews

Your price for this item is $39.44per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Galaxy S24 Ultra 512GB for its exceptional camera, which captures stunning long-distance photographs. They also appreciate the phone's long battery life, which allows for all-day usage without frequent charging. Additionally, the S Pen's utility and the phone's user-friendly design and easy setup process are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in Love with my new and also my first samsung device. No regrets whatsoever leaving Apple. I feel like myself again. 10/10 phone. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helped us make the decision on what phone to purchase was super knowledgeable and completely understood our needs. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maverick 77

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from verizon and best buy love my phone just trying to use to all the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive phone... By far the best yet from Samsung. Great for multitasking... Computer at your finger tips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The camera is NOT what everyone so many rave about

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch from Apple to Android after 6+yrs, so there's an obvious learning curve. However, this 3 star review is for the camera specifically. No matter what setting I've tried (after Googling my fingers off trying to find the fix), I cannot find a workaround for the auto correcting of images...the contrast and lighting is way too much. And outside of that, the images turn out straight up A W F U L, despite everyone raving about this camera. And I don't say this lightly, as if I know nothing about taking pictures--I'm a photographer. So disappointed in this camera...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Kmar, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. The Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Otherwise, we do our best to offer our customers a wide variety of resources online like device manuals, software updates, troubleshooting guides, and instructional videos to make switching to a new device seamless. Please feel free to contact Samsung Support if you have trouble accessing these resources or if you have any questions for us. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Not your ordinary cell phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a note 20 ultra. S24 ultra is a do it all cellphone great for work, play or just surfing the websites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to have fornwork ornpersonal use. Option for physical sim and esim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone with bargain trade-in promotion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Best choice for Android user. Purchased because they offer up to $1000 trade in value with my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! I used the AI writing feature to write this review.

    I would recommend this to a friend
  • Cons mentioned:
    Customer support, Pre-order issues

    Rated 1 out of 5 stars

    Frustrated customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered two of the S24 Ultras. Best Buy canceled one of the phone orders and did not provide any details, and the second phone is delayed. Customer support gives you the runarounds which then require you to go in the store. Having to do this is very inconvenient especially when they can not do anything to help with the order. No one can provide any information.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung rep, luis was outstanding and incredibly knowledgeable regarding the phone and account updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE MINE!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the greatest phone I have ever owned and used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone . Better than my previous phone. I recommend this device to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a lot of new features that are pretty cool like IA and new camera settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S24 Ultra very excellent phone I've had it for a week now everything is all stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth, ultraaa fast - I think it's overall a solid choice that will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 24!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very impressed with this phone! Love having my stylus back...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung Galaxy S24 Ultra! Such an incredible phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Les

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. plenty of hard drive space. Put on a great screen protector .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far yhe best phone on the market...all samsung phones perform excellent.

    I would recommend this to a friend
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