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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1040 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 512GB's camera capabilities, praising its ability to take stunning photos and videos. They also appreciate the phone's long battery life, which allows for extended usage without the need for frequent charging. Additionally, customers are impressed with the phone's AI features, which enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,040 reviews
  • Pros mentioned:
    Camera, Flat screen

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Screen, smooth, really good camera, the back of the phone (titanium) feels so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Flat screen

    Rated 5 out of 5 stars

    Exception screen. Superb battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exception screen. Superb battery life. Keep it up SAMSUNG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for 2 years now and its been great. Performance is top tier, your able to get work done and play all of your favorites in the palm of your hands

    I would recommend this to a friend
  • Pros mentioned:
    Ai features

    Rated 5 out of 5 stars

    Awesome phone.. love it!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy s 24 ultra really are awesome.. with AI and other feture help me daily find things easy and usefull for many things. Supper happy and excited when this samsung arrive and i immediatly buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for over a year now and battery life and response time is still great

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung lover for years, but this phone, by far, is the best model phone ever made! Every aspect of this phone is awesome! From the camera (Which is just as good as a DSLR camera) blows me away every time I use it! If you can fit this phone into your budget, go get one. I promise you won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, cameras and battery life! Cant go wrong with this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Pre-Ordered but sent home on launch day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience I had with BestBuy trying to pick up my Pre-Order at the Aurora Colorado BestBuy has been one of the worst customer service experiences I’ve ever had at any store! I walk in to pick up my pre-order on the 31st after waiting in line about 45 minutes. A representative attempts to process the pick up but they begin looking concerned at the screen without any explanation to me on what’s going on. After another 15 minutes, a team lead is called over and then she also is working on the computer with confused eyes. After another 15 minutes, the store Manager (Letty I believe is her name) comes over and doesn’t say “Hi” of even acknowledge my existence. Figured that was okay since she was busy helping the dozens of other people get their S24 Ultras. You can guess what she did looking at the screen. She makes a phone call to BestBuy customer support and after another 15 minutes she looks to me and says, “The system isn’t recognizing your trade in and I’ve opened a ticket with the technical team. I can’t release the device to you and I wouldn’t expect to pick up the device today. I’ll call you before I leave to give you an update.” I said this was awful to hear and if there was something she could offer me for the time I’ve waited and the overall experience. She then looked at me confused and said, “I can’t offer anything as it’s a technical issue and not a store issue.” This was devastating as I waited for over a week for the device and she was telling me there was nothing I could do to get one on release day and it could take DAYS to get! Everyone else was walking out with their devices but me for nothing I did! I didn’t get a call from her towards the end of the day so I went back into the store hoping for an update and turns out Letty had already left… That was news to me because she didn’t make a phone call to let me know which she said she would. I still don’t have a phone and who knows when I will get my device. I know Letty could have done something but was too lazy to call her manager to let me go home with the phone I paid for! I’ve spent tens of thousands at BestBuy buy throughout my customer history and I’ve always paid for their annual memberships. I felt like trash being sent home and told to wait… I doubt she’ll make me a priority this morning to get me a phone and is just waiting to hear back in a “ticket” which is probably being processed in another country for all I know in a completely different time zone… All I want is the phone I paid for!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone fast and great pictures, nice performance

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Flat screen

    Rated 5 out of 5 stars

    Best beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android phone!! No phone can beat it’s camera and screen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cellphone ever created

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cellphone ever. I have been using this phone and I love the design, size e all the technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had phone since launch amd it has been fantastic. No issues whatsoever. No crashes, no screen issues, new AI features are fun, and battery life has been fantastic. I'm a pretty heavy user and can easily get two full days out of one charge. Love Samsung went back to a flat display. I really cant find anything negative to say about the phone besides it went ip in price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung S24 ultra.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, love it The best phone I've ever had. Don't get drop calls. It's easy to use and it works very, very well super good camera. I absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A keeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device have alot of internal memory. Its also made out of durable material. With alot of fetures that i haven't explored yet. And an amazing battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Late but great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost waited for the next gen but needed a new phone. Not the largest user of the stylus but its very handy at times. Best camera on a phone hands down (Hardware + software).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love best buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    galaxy always perfect phones and watches now i looking dji ismo pocket 3

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best phone ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spedd,quality, performance, and over all great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Empowering!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Smooth, fast, and reliable. An absolute must buy if you love high performance, multitasking, as well as crystal clear quality, both camera and resolution. 10/10 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year with the S24 Ultra: still impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of using the Samsung Galaxy S24 Ultra 512GB in Titanium Gray, I'm still blown away. The 200MP camera and Galaxy AI keep my photos sharp and smart. Battery life is strong all day, and the S Pen is part of my daily workflow. It’s fast, durable, and stylish. Easily one of the best tech purchases I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Flat screen

    Rated 5 out of 5 stars

    Galaxy s24 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone always! I like it. nice camera nice screen

    I would recommend this to a friend
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