Customer Ratings & Reviews
- Model:
- SM-S928UZTFXAA
- |
- SKU:
- 6570300
Customer reviews
Rating 4.8 out of 5 stars with 1093 reviews
(1,093 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Camera4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Galaxy S24 Ultra 512GB (Unlocked) for its formidable overall performance and amazing camera quality. The battery life, design, and many good features also receive positive feedback. However, some customers find it a little heavy and mention the square corners could be improved, while a few have noted it overheats a little.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Unbeatable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone and excellent customer service! I recommend Best Buy to anyone.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Great phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Samsung phone for a long time now and they never disappoint.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome phone!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful choice! I'm so happy with my purchase. I highly recommend it to everyone!
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by stating that this is an amazing phone. The phone reaponse is fast. Most of the features integrated with the phone are amazing. No more downloading extra apps to do editing on your pictures. I love it!
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
I would recommend this to a friend- Pros mentioned:Camera quality, Overall performance
Rated 3 out of 5 stars
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in display Good quality but the have problem in the system
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day EnriqueC, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Rated 4 out of 5 stars
Expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a grate phone but, the camera is not like S23 Ultra. also for this phone, the price is higher.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Newest Phone for 2024 !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically this is the same thing as the Note 20 Ultra 5G. Approximately the same screen size with slightly upgraded specs without the curved edge screen!! Everything has been great so far !!
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 4 out of 5 stars
Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone to use and easy to everyone just begining in smarthphones
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Black Friday deals
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone. And I got it at a great price. Only 900$
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
I LOVE THIS PHONE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing continues to surprise me after two months. It's the closest thing to a personal assistant I've ever had. I learn something new every week that has improved my creativity and productivity.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
I would recommend this to a friendRated 5 out of 5 stars
Gift purchase!! Aka Success!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buying experience!! Excellent customer service!! Couldn't be more pleased with my purchase.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
My lovely person phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and perfect for everything Cheap price and more space to 512 GB THIS MY DREAM PHONE.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
I would recommend this to a friendRated 5 out of 5 stars
you are catching up with them. Spend time with you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make them a care package to show that you care about them! Catch up with a friend. Make time for your friends, and try to keep your phone away when
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
S24 Supremacy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is iphone even a competitor? This phone has it all! From the ram to the storage, all the way to the 6.8 inch oled screen. Glad I made this upgrade with no intentions of going back.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone, first time using Samsung phone it's super fast and easy to use
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
Heavy, bulky bad cameras.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy S24 Ultra Review: Disappointing Experience The Galaxy S24 Ultra, despite its premium branding and high expectations, falls short in several critical areas that make it a tough sell for many users. Here are some of the major drawbacks: 1. Camera Image Quality: One of the most glaring issues with the Galaxy S24 Ultra is its camera performance. The image quality is surprisingly subpar for a flagship device. The 5x zoom, in particular, is nearly unusable due to significant noise and aggressive noise cancellation. This results in heavily pixelated and distorted images, making it a poor choice for photography enthusiasts who expect top-tier performance from their smartphone cameras. Additionally, the Camera RAW Pro mode fails to focus properly, resulting in pictures that are consistently soft or out of focus. This significantly undermines the utility of this feature for professional or advanced photography needs. 2. No Storage Expansion: The lack of storage expansion options is another major downside. With many users storing high-resolution photos, 4K videos, and large apps, the inability to expand storage via a microSD card feels like a significant oversight. This limitation forces users to opt for higher storage variants, which are considerably more expensive. This trend among phone manufacturers to overcharge for extra storage without the option to expand with microSD cards is frustrating for consumers. It limits options and forces users to pay more if they need additional storage. 3. Storage Constraints on Smaller Phones: The trend of increasing phone sizes is not universally welcomed, yet there are few alternatives available. Compact phones with around 6.1-inch screens typically cap built-in storage at 256GB. For users who take a lot of videos and pictures, this is insufficient. During a one-week vacation, I ran out of storage on day three, highlighting the inadequacy of current storage offerings. 4. Weight and Ergonomics: The Galaxy S24 Ultra is a heavy brick, and this heft creates a strain on the hand, especially during prolonged use. Holding and working with the phone for extended periods with one hand is challenging and uncomfortable. This heavy design detracts from the overall user experience, making it less practical for everyday use. 5. Bulky Design: The phone's bulky design necessitates large pockets, and one-handed operation is virtually impossible. Users will find themselves needing both hands to operate the device effectively, which is inconvenient and diminishes the phone's portability and ease of use. This bulkiness makes it a less attractive option for users who prioritize sleek and manageable devices. In conclusion, the Galaxy S24 Ultra, despite its high-end specifications, struggles with significant flaws that detract from its appeal. The poor camera performance, ineffective Camera RAW Pro mode, lack of storage expansion, cumbersome design, and the industry's troubling trends regarding phone size and storage options are critical issues that potential buyers should consider before making a purchase. For those seeking a seamless and ergonomic smartphone experience, the Galaxy S24 Ultra might not be the best choice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Oleg! Thank you for sharing your detailed feedback on the Galaxy S24 Ultra. We hate to see that your experience didn’t live up to the expectations. For the camera, the Galaxy S24 Ultra’s advanced camera system is designed to offer top-tier photography, but we understand your concerns with the 5x optical zoom and Camera RAW Pro mode. Adjusting the camera settings or updating the software might help improve image quality, and we’d be happy to assist you with troubleshooting options. In terms of storage, the decision to remove the microSD card slot was made to improve performance and streamline the device. We do offer Samsung Cloud so that you can be worry-free from losing your data to a lost, stolen, or broken Galaxy device. Get an easy and seamless backup, sync, restore, and upgrade experience across all your Galaxy devices. Set up and manage your preferences from one screen, and back up and restore your Galaxy device from a stored backup. As for the design and ergonomics, the Galaxy S24 Ultra is built to offer a large display for multitasking and media consumption. We do offer accessories, like our phone grip cases, to enhance usability. Your feedback is invaluable as we continue to make improvements. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin
Rated 5 out of 5 stars
Excellent!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its better to get your phone here. No problem with company and gets you plans with no interest! Got the phone that I wanted at a very good price.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Phone buying is so easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice and helpful people, gave us a good exchange price for my phone. Loved the experience.
I would recommend this to a friendRated 5 out of 5 stars
Way to go
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always the phone is great and best buy gave me a awesome deal on it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy S24 Ultra
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cell phone and excellent customer service.
This review is from Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
I would recommend this to a friend
























