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Customer Ratings & Reviews

Your price for this item is $1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1066 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 512GB's camera capabilities, praising its ability to take stunning photos and videos. They also appreciate the phone's long battery life, which allows for extended usage without the need for frequent charging. Additionally, customers are impressed with the phone's AI features, which enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,066 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone i recommend this place really good thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best company!best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone its excelent!! I LOVE IT!! The postman its so adorable!!The application of phone so amazing!! Thank you Best buy!! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, better service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been amazing and the staff at best buy helped immensely with everything i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohh!! Man what a phone, I'm just amazed, i bought it for my son, i have the s24, but i was this close to get this one for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, the quality perfec everything good i love It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile is amazing. Great service. A good customer review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from s23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from s23 ultra not really much of a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and competitive with other sellers. Easy to set up and has awesome note features. Love the AI on pics as added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff very friendly and help me. customer service was excellent. The phone is exactly what I was looking. A phone has many deferent color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not worth the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is really solid. It feels good when you're holding it, the screen is nice and bright. However for $1300-$1400 the camera quality is horrible! Some photos come out "nice" and others just don't make the cut. This should not be happening on a phone that cost so much. It should be point and shoot and that's it! Nope! You have to make sure the phone didn't get blown out in some areas or something is way too blurry. My opinion! Yes the AI is cool, for now, until Samsung starts charging to use it. Then the S24 line ups will just be a mid phone that struggles in the camera department and in the fingerprint reader department! Yes it works, but only without a screen protector!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shure87, thank you for sharing your experience with us about your Samsung Galaxy S24 Ultra. We are happy to hear you are overall pleased with the feel and appearance of your device and we'd be happy to help troubleshoot the aspects of your device that are not as in love with as your are others. With regards to the fingerprint reader, you can enable the touch sensitivity feature of your device in your settings app to help with the screen protector you are currently using. With regards to the camera, we have the full device manual available on our website, and the first step we recommend trying to see if the photos come are more to your liking is disabling the AI for your camera. You can also reach out to the Samsung Support Team for assistance or troubleshooting if any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, best buy did a price match for this purchase. The customer service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and powerful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in one device, no need to have laptop or tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung fan and for ever team love the samsung note and will for ever be my fav

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Welcoming and professional staff will help you find the best product you may need to buy. Best Buy, The Best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good 8/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im still learning and so far i like it. It has good features the only thing i wish it had is the camera of the s21 and the colors hope the make the upgrade fast. but is a Samsung so that means they know what they are doing hope you like it too try it i recommended i have samsungs all my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review to best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff was very helpful. explain everything to mem totally recommend Best Buy to family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and utilization of features are top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E’s Mobile Shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and use it from time to time just brought it bcuz I was board and wanted to spend money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed with phone and customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open item. Overall the experience was disappointing to say the least. I had purchased this phone 2 weeks prior and for no reason at all my order was cancelled and customer service did not help and had no answers. Not even the supervisor. I took it upon myself to reorder it, Again, it is an open box. The phone still had the previous owners phone numbers in the memory. Aside from that I kept having trouble with the phone, people couldn't hear me at times, it was slow, the battery would take forever to charge, the pictures came out blurry, Overall, I was disappointed, and I am returning it. My old phone Samsung Note 9 still works better than this one. I would have them side by side and my old phone was faster and better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All is good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O purchased a Samsung S 24 Ultra. Its amazing. I love shopping at Best Buy.

    I would recommend this to a friend