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Customer Ratings & Reviews

Your price for this item is $1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1066 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24 Ultra 512GB's camera capabilities, praising its ability to take stunning photos and videos. They also appreciate the phone's long battery life, which allows for extended usage without the need for frequent charging. Additionally, customers are impressed with the phone's AI features, which enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,066 reviews
  • Rated 5 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my husband and he said it’s the best Samsung android cell phone ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good. Price fit and quality super perfect. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice my wife love it ,i buy it for her birthday,and she was sooooooo happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone totally dead only 3 months after purchase. Samsung pushed an update that resulted in the phone getting stuck in a reboot loop until it died. Dealing with customer service is a nightmare. They give you automated answers with no real resolution and tried to avoid honoring the warranty by claiming it was damaged, but it was not! After escalation, they waived the repair fee but yet have not repaired or returned the phone for 4 weeks, again without someone providing an answer which shows respect to the customer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you taking the time to share your experience with the Galaxy S24 Ultra with us, NAS8. We always value every feedback we get from our customers and strive to provide you with the best experience possible. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. We'd love to gather some additional information so that we can assist you with this. If you still have not received your S24 Ultra, please reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent guidance at the store to provide a walkthrough of the key features with ease to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box but it came in perfect condition. Will recommend again with a lot of savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast free delivery ...i order lot if things in best buy..i love their deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick in and out activated. Little slow quite a few ahead but, satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and the costumer service was spectacular! Come here for all my electronics and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone , great camera!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted to my brother on his wedding day !! He absolutely loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, everything about it, the camera its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new mobile ❤️ I love my new mobile ❤️ I love my new mobile ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good app layout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the best buy app, easy to use and quick shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG GALAXY S24 ULTRA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent phone and it is one of the best.. very bright and color is luxury

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my good .my phone, screen protector and the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the staff. They provide good, fast and professional service. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra, Best buy had best prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this product at different location and Best buy had the best promotiona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for the AI translator language improvements alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s24 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lik it a lot its so pretty and light weight thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase easy pickup quick app purchase easy thanks

    I would recommend this to a friend