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Customer Ratings & Reviews

Your price for this item is $1,124.99
The comparable value price is $1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1053 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,053 reviews
  • Rated 5 out of 5 stars

    Samsung does it again!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone! From its AMAZING camera, to its extremely responsive processor, and gorgeous display, this phone is definitely the best device on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks beautiful and feels wonderful when holding and using. Everything runs very fast and smoothly, including Apple Music, of which, from my perception, the sound quality is higher than on the iPhone, and I've been an iPhone user for six years straight now. Galaxy AI has been useful, but I received an email recently from Samsung that it will no longer be free after the end of 2025, which is a pity. If you're wondering whether to get this phone, my only large point to consider is the shape of the phone. It's very rectangular and sharp (its edges). It may feel awkward to hold in one hand for long, even with a case. It helps a lot to get a case with a pop socket for extra support when holding. And if you're used to the iPhone with its round edges and body, this one will be weird to hold—imagine how shoes with insoles contour to your feet perfectly versus completely flat sandals or flip-flops that hurt after awhile of walking in them. Reminder, it's also a tad bigger in size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a significant upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with the best features of the phone. Love that Samsung went back to a flat screen on the S24 Ultra. Allows for glass screen protectors. The phone overall is fast and responsive. Camera is overall quite good but not a significant upgrade from previous models. Fingerprint scanner is actually quite good but a screen protector does reduce its accuracy. The battery is quite good with enough juice to get you through the day. Now the not so good. The Face ID is complete garbage. I would say about 50% accurate in good lighting. In low light accuracy drops to less than 20%. If you have sunglasses, it doesn’t work at all. How this passed hardware and software testing I don’t know. The anti-reflective screen does reduce screen colors, less vivid and small text clarity suffers slightly. Like most phone upgrades these days not a significant jump to justify the cost. The inaccurate Face ID, less clear/vivid screen and the hefty price tag are reasons I don’t recommend this phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MntMan, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24 Ultra. We understand new devices can come with a whole new set of features such as the brand new Galaxy AI. We would be happy to help you with the features you mention not operating as expected. If you are using a screen protector, we do recommend enabling the touch sensitivity feature, especially if you are wanting to also use fingerprint recognition. With regard to facial recognition, we have an article on our website "Use Facial recognition security on a Galaxy phone or tablet" to help with setup and usage tips and tricks to help you. If you are wanting to adjust the colors and settings on your display, we also have the full device manual available on our website to help with any aspect of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone very much the display is vivid and the battery life is great and it has everything i would ever need in a phone including tons of awesome features and the s pen to take any notrs i might need to take. Overall grat phine a little heavy but doesn’t bother me anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year with the S24 Ultra: still impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of using the Samsung Galaxy S24 Ultra 512GB in Titanium Gray, I'm still blown away. The 200MP camera and Galaxy AI keep my photos sharp and smart. Battery life is strong all day, and the S Pen is part of my daily workflow. It’s fast, durable, and stylish. Easily one of the best tech purchases I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Empowering!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Smooth, fast, and reliable. An absolute must buy if you love high performance, multitasking, as well as crystal clear quality, both camera and resolution. 10/10 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartphones in 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the S24 Ultra is great!! Cameras are hands down the best of the best. New AI features are more than just a gimmick. They are useful and intuative. Circle to search is a game changer. Happy with this upgrade coming from an iPhone for the last 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI in this phone is mind blowing, the phone is faster than any one i have ever used and toping it all, the camera is phenomenal, the camera is also better than the previous S23 ultra, and the battery life lasts more than a 48 hours at least for me, i am not a strong user or gamer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A keeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device have alot of internal memory. Its also made out of durable material. With alot of fetures that i haven't explored yet. And an amazing battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone last year. I have NO complaints so far. Really good phone. Long battery life, charges fast, camera, pictures beautiful, I decorate photos on my phone so the stylus comes in handy and the resolution is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Battery life is still over 90%. The phone it’s working perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 Ultra is a top-tier smartphone with a stunning display, excellent camera, long battery life, and smooth performance. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checks all the boxes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and camera is amazing, I upgraded from s23 ultra. Battery life seems to be better and the AI with circle to search is amazing. I got this on pre order and bestbuy trade in process did not give me any issues. I only wish there are more color choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone great camera awsome display very fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera ia awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible camera and insanely cool ai features with great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works amazing. Great battery life. Camera is unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the S24 ultra little over three weeks now and have had no problems. Runs smooth, camera quality is amazing, built in apps are really helpful. I have nothing bad to say about this product 10/10 definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone i ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and a big screen and a all day battery for everything tou need from a smartphone. The camera is the best to date and the zoom is very good. Would highly recommend to get the larger gugabite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Samsung Galaxy S24 for a few weeks, I can confidently say that it’s one of the best Samsung phones yet! The phone is a perfect balance between performance, design, and features, making it an excellent choice for anyone looking for a premium Android experience. The battery life is also superb. Also integrates messages better with the iPone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, i was hesitating between the iphone 15 pro max and this one, finally decided the Samsung, and I'm very happy, canera is awesome and battery lasts great!

    I would recommend this to a friend