Customer Ratings & Reviews
- Model:
- EF-ZS928CGEGUS
- SKU:
- 6569298
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Galaxy S24 Ultra Smart View Wallet Case's excellent protection, high quality, and sleek design. Many appreciate the case's perfect fit and ease of use, along with convenient features like Smart View. However, some users find the flap's closure mechanism unreliable and wish for increased card storage capacity. While some find it minimally bulky, others prefer a slightly thicker design.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product wouldrecommend to buy for someone else
I would recommend this to a friendVanilla Cover
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like having a cover for my phone... it's just me. My original cover would show date and time and who's calling, this one doesn't.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha SteveO, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Samsung Support if you would like to share additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Nice feel, missed opportunity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case itself feels good in the hand and it has a slot for a card or two. What it lacks is a magnetic point to hold the front cover to the side so its difficult to stay on to protect the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Sonik, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. We understand that our customers may have a wide range of needs when it comes to wanting to protect their devices. This is why we offer such a vast product line to meet those needs and wants. We always recommend placing a screen protector on your display to avoid any scratches or bumps from occurring. If you would like to share any other feedback with us, let us know by contacting Samsung Support. Thank you for being a staunch Samsung customer. - Debra
- Cons mentioned:Flap
Highly Disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ver poorly made. $1400 phone $5 Temu looking case. Samsung should be ashamed to have their name on this case. Even the color looks cheap cheap cheap. Oh yeah the flap a joke doesn't close. Did I mention cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. We appreciate your transparency. We have a plethora of additional case options to help ensure that you have the protection and any other features that you could possibly want in a case for your brand-new device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your leisure. - Debra
- Cons mentioned:Flap
Great quality, a lot of flaws.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cards will slip out when the flap is opened and you're holding the phone. It's an awkward and uncomfortable way to hold the phone when opened. Would be better if the flap was also magnetic to the front.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Kskbj, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra Smart View Wallet Case. Your multiple cards may be slipping out of the Galaxy S24 Ultra Smart View Wallet Case due to the card slot being made to fit one card of your choosing which could be a singular ID or a credit card. If you would like to share any additional feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support. We're always happy to assist you in any way that we can! Thanks for being a valued Samsung customer. - Debra
- Cons mentioned:Flap
Highly Dissappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ver poorly made. $1400 phone $5 Temu looking case. Samsung should be ashamed to have their name on this case. Even the color looks cheap cheap cheap. Oh yeah the flap a joke doesn't close. Did I mention cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for your feedback on your Samsung Galaxy S24 Ultra Smart View Wallet Case. We value the feedback of all of our customers as we continue to strive to provide the best possible experience with both their choice of devices and accessories. Please, reach out to us at any time with questions or additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Cheap material
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap materials are used , very difficult to press volume rocker and power button
No, I would not recommend this to a friendLvn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noce case phone. Very perfect for my phone, i will recommend it.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Blessingl, thank you for your feedback on your Samsung Galaxy S24 Ultra Smart View Wallet Case. We are so happy to hear you are enjoying this case so much and getting so much usage with this accessory to your new device. We hope you'll reach out to us if you have questions or would like to share more thoughts with us about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Not worth the expense
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap feeling and not as nice as the pictures from the website.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bnpayne, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24 Ultra Smart View Wallet Case. Your feedback is invaluable to us as we move forward in creating a line of products and accessories that provide a superior experience to our customers. Please reach out to us at any time with additional feedback or questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Poor Quality and Appearance its not even Black!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not black; it's more of a shade between black and dark gray. The material is rough, not soft, and it looks very dry and old as if it had been sitting on a shelf for about a year. Even though it was made in January 2024, it seems like it’s been neglected. Very disappointed with this cover.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Ahmad, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would care to provide any other feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Not convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case isn't as convenient as I was hoping. Just makes it more difficult to take pictures/text, answer the phone when in the car.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LindaT, we appreciate your feedback on your Samsung Galaxy S24 Ultra Smart View Wallet Case. The feedback on our customers is invaluable to us as we continue to innovate our product line to provide the best possible experience to our customers. Please, don't hesitate to reach out to us at any time if you have questions or would like to share any additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too bad it’s very fragile with cover too so I returned it with good stuff
No, I would not recommend this to a friendFlimsy construction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to protect my device and it's screen. The good: camera cutouts make this sit flush on flat surfaces. The s view is kindf useful. The bad: flimsy construction. The flap should only pivot but it flexes up and down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings AanchalS, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to provide additional feedback with us regarding your purchase, feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product. It didn't meet my expectations. I am going to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GustavoMontana, thank you for sharing your thoughts with us about your Samsung Galaxy S24 Ultra Smart View Wallet Case. We understand our customers have a range of needs and wants from both their chosen devices and accessories and we do our best to provide a range of devices and accessories to meet those needs and wants. We hope you have found a new case to meet your needs and wants to both protect and enhance your usage of your new device. Thank you for being a Samsung customer. -Elizabeth
Cheeting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recived in a poor condation very much used can not be OPEN BOX EXCELLENT
No, I would not recommend this to a friendNot their best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly the worst case I have ever owned for a samsung galaxy phone. The fold is weak and the phone window at times does not shut off. Iwould avoid this case
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MarkM, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra Smart View Wallet Case. We would be more than happy to help ensure the case functions as intended with the device in terms of the window not turning off that you mention. If you believe this to be in error, please reach out to the Samsung Support Team to help troubleshoot this matter and help you have the best experience possible with both your device and the chosen case. Please, reach out to us at any time if you have additional feedback as we continue to innovate our product line. Thank you for being a Samsung customer. -Elizabeth
Disappointed....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and not what I remember in Samsung quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JuanV, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, let us know by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra
S24 ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone nut was not too happy with it because it give me a little issue for it to work
No, I would not recommend this to a friendFeels cheap!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so thin! I didn't feel like it would protect the phone so I returned it!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Musiclover, thank you for your feedback on your Samsung Galaxy S24 Ultra Smart View Wallet Case. We understand our customers have a range of needs and wants from their chosen accessories for their device and we do our best to provide a range of accessories that provide different usages to our customers. We hope you have found a case that meets your needs and wants to care for your new device. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Protection
LOVE, LOVE, LOVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second case; the first was purchased with Samsung 10+ in 2018. It protected my old phone since that time. I recently changed out the old and purchased the Samsung 24 Ultra with the new window case. I hoped the new case came with a pocket inside and it does!!!! Thanks guys/gals!!!!!!
I would recommend this to a friend