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Customer Ratings & Reviews

Model:
SM-S931ULGAXAA
SKU:
6612282
Your price for this item is $699.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S25 128GB (Unlocked), especially its overall performance and camera quality. Many users also appreciate the battery life, size, and design of the phone. Additional positive feedback highlights the phone's portability, weight, color options, speed, and AI features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 247 reviews
  • Rated 4 out of 5 stars

    Birdman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for my day to day use and a lot more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Relevant - Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android keeps reinventing for our good. This is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to a Samsung S25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my Samsung S8 to a S25 and it was very easy to transfer all of my data to the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal, was able to get the built in sim activated in a short phone call to my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy 25

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the Samsung phone right bye good price very helpful Best buys associates will always shop at Best buys for phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good on this end i have owned my phone for a month galaxy s25 is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone compared to its ccpu ter part the A25

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent experience with best buy team and they are very helpful with all members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably got a phone really easy to use very friendly to people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for Kids – Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung Galaxy S25 on July 15. It’s easy to use and the size is perfect for kids. So far, the quality has been good, and the color is really nice. No issues so far – overall, very happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My enjoyment so far with the Samsung S25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this phone (S25) for about 3 ish months now, I haven't had any issues with it as of yet. Happy with my purchase, and it's durable compact size. I do recommend the purchase if you've got the money laying around, or are trying to build credit like me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy lied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no bubble wrap inside the box at all. When I placed the order, it said the item could be shipped the next day, but it ended up arriving 7 days later. I’d recommend buying from another website instead. The product itself is fine, no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say anything bad about this phone. It fits my life style. It just cost way to darn much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it included a tutorial, and set up. I needed more help learning new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cell phone, but with the AI feature, it takes a while to get use to it and learning all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff i enjoy the phone. Samsung us known for reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Samsung review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Small and sleek. The battery life isn't great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations CaryW, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy S25. We value your candor as we improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We're happy to hear that you're overall pleased so far with your Galaxy S25. If you're experiencing less than expected battery life on your device, please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The camera specifically. It has a super zoom i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product.Product intact and in excellent working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, excellent customer sercives and good prices

    I would recommend this to a friend