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Customer Ratings & Reviews

Model:
SM-S931UDBAXAA
SKU:
6612706
Your price for this item is $699.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S25 128GB (Unlocked), especially its overall performance and camera quality. Many users also appreciate the battery life, size, and design of the phone. Additional positive feedback highlights the phone's portability, weight, color options, speed, and AI features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-247 of 247 reviews
  • Rated 1 out of 5 stars

    Honestly embarassing for samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would go into great detail, but theres simply no point. My iphone 14 functioned better than this.( To put it bluntly)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Small samsung galaxy review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is expensive and small the camera is nice it has flash

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there MicheliaV, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy S25. We appreciate your feedback as we continue to strive to improve the functionality and performance of our product line. We're happy to hear that you're pleased with your camera functionality so far. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    The phone is locked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone still locked i trust best buy the phone is full unlocked i loss my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sst phone ive had so far... i go through a lot of phones and love thjs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sucks. I had for a few days and it's completely stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AvaMarie, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your new device but we need more information regarding what may be occurring before we can do so. Please feel free to reach out to Support at your leisure for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great phone, great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i really like it the camera is nice and the phone runs smooth and doesn't heat up, so far im not thinking about going back to apple. The battery is very good im a active user so im constantly on my phone and it would stay changed talking about it would be at 100% for a few hours then go down one percent. So im very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sleek design and less weighing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Budget with a very good camera quality and storage

    I would recommend this to a friend