Customer Ratings & Reviews
- Model:
- SM-S931UZSAXAA
- SKU:
- 10732144
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
David
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Justin is an Excellent sales person, he helped me decide on what phone to buy.
I would recommend this to a friendMy enjoyment so far with the Samsung S25
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this phone (S25) for about 3 ish months now, I haven't had any issues with it as of yet. Happy with my purchase, and it's durable compact size. I do recommend the purchase if you've got the money laying around, or are trying to build credit like me.
I would recommend this to a friendmobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent experience with best buy team and they are very helpful with all members
I would recommend this to a friendGreat all around phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around great phone compared to its ccpu ter part the A25
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably got a phone really easy to use very friendly to people
I would recommend this to a friendBest Buy lied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no bubble wrap inside the box at all. When I placed the order, it said the item could be shipped the next day, but it ended up arriving 7 days later. I’d recommend buying from another website instead. The product itself is fine, no issues.
I would recommend this to a friendPhone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone. The camera specifically. It has a super zoom i love it.
I would recommend this to a friendExcellent service and product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product.Product intact and in excellent working order.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from iPhone after using their platform for 12 years and I had no idea what I was missing out on.
I would recommend this to a friendUpgraded phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Great product. Highly recommend.
I would recommend this to a friendBrianM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The information transfer from my previous phone took several hours. I felt I could have been better guided by the store representative. The Supervisor stayed with me after the store closed and that was comendable but the service was nothing like what I experienced before.
I would recommend this to a friendNot really for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like a great phone. I wish I would have bought a simpler phone…as a 72 yr old I do not use half of the capability.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Sandy, thanks for taking the opportunity to review your Samsung Galaxy S25. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We understand that transitioning to a new device may often come with quite a bit of a learning curve. We try our best to mitigate this transition as much as possible by offering a wealth of resources to our customers. If you haven't checked out these resources, please feel free to do so at your leisure. We currently offer video tutorials, interactive simulators, device manuals, and software updates online to help you become better acquainted with your new device and its features. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Do NOT trust BestBuy "Open Box Excellent"!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it was checked out by BestBuy Geek Squad, it would only charge to 4%. BB then ordered replacement which BB then cancelled a few hours later with no explanation. What a big waste of time dealing hours with BB Chat and ultimately getting nowhere. Do not trust BB Certified Open Box. BB made it my problem to solve their problem. At one point, I was told to drive 30 miles to exchange it. Never again!
No, I would not recommend this to a friendBad phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone sucks. I had for a few days and it's completely stopped working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AvaMarie, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your new device but we need more information regarding what may be occurring before we can do so. Please feel free to reach out to Support at your leisure for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Sleek design and less weighing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On my Budget with a very good camera quality and storage
I would recommend this to a friend
