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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 433 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 433 reviews
  • Rated 5 out of 5 stars

    14150

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy because the products are genuine, the prices are reasonable, the devices are excellent, and the service and payment options are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung fan for sure! Love my S25+ great phone beautiful pictures. Use it for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S25 plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional mobile phone with a perfect finish and beautiful photos with its very good camera quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for my Samsung S25 plus phone. User friendly and budget wise the best of all. Thank you so much Best Buy for easy purchasing this excellent phone.Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome phone. Camera is amazing amd purchase through bestbuy was easy and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review from my brand new Samsung Galaxy S25. You can only imagine how much fun i'm having since i upgraded to this classy machine. The RAM, Storage, and battery capacity are perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone so smooth and was a seamless transition from iPhone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent....Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item supposedly in Excellent condition. When I recieved the item it had a noticable static sound. I contacted BB and they said to contact Samsung to troubleshoot. Samsung was not the easiest to get ahold of. When I did get them, they led me through some troubleshooting steps like clearing cache and running the diagnostic. After running the diagnostic, it was determined that the media speaker needs to be replaced. It appears either BB is either deaf or did not run the diagnostic on this item...yet they sell it as excellent condition when it is obviously having problems. When i went to the store to exchange, they let me know that I should contact the Geek squad to diagnose it. So, I made an appointment for the following day. They determined that it was also defective. When i asked about exchanging it, they said it was over 14 days.....what...So I need to send it to Samsung to repair which takes 2 weeks. This does not seem right and I will be out of a phone for 2 weeks when BB should at minimum test the phone before selling an open box as Excellent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Android sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software hard to use. Good quality though. Really disappointed of how android compare to ios. Maybe just personal preference. Definitely not a android fan, also not a apple fan. So its hard for me to get a phone. Always compromise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning flagship smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design & Display: The Silver Shadow finish gives the phone a sophisticated and modern look. The large, vibrant AMOLED display delivers crisp visuals with excellent color accuracy and brightness, perfect for streaming, gaming, and everyday use. Performance: Powered by the latest processor and equipped with ample RAM, the Galaxy S25+ handles multitasking and demanding applications with ease. Whether you're gaming, editing videos, or running multiple apps, the performance remains smooth and responsive. Camera: The camera system is impressive, capturing sharp, detailed photos in various lighting conditions. Features like advanced night mode, optical image stabilization, and AI enhancements ensure your shots look professional every time. Battery Life: The battery life is robust, comfortably lasting through a full day of heavy use. Fast charging and wireless charging capabilities add convenience, minimizing downtime. Connectivity & Features: Being unlocked, the Galaxy S25+ offers flexibility to use with any compatible carrier. It supports 5G connectivity, ensuring fast internet speeds. Additional features like an in-display fingerprint sensor, stereo speakers, and water resistance enhance the overall user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone — Fast, Clear, and Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been an amazing upgrade for me. The screen is bright and very clear, and everything runs smoothly with no lag. I use my phone a lot for social media, photos, and videos, and the camera quality is really impressive. Battery life easily lasts me all day, even with heavy use. Setup was quick and easy, and the design feels sleek and comfortable to hold. Overall, I’m very happy with this purchase and would definitely recommend it to anyone looking for a reliable, high-quality smartphone at a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung impresses as always!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! I upgraded from a Galaxy S21 FE and this was quite the upgrade in terms of performance and battery life! Cameras are good but I feel like Samsung cameras have already peaked so there not massively better than my s21. Battery life is great in 1080p mode and even when the screen is at 1440p, I can still get through 2 days of web browsing, gaming, and etc. The phone has great build quality and definitely feels alot higher quality than my s21, especially now that I have a glass back! Overall i would recommend this phone to anyone and i personally think it's the best Samsung flagship out of the 3 offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A near perfect experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Galaxy S25+ for a few weeks now, and it’s easily one of the best smartphones I’ve ever owned. Samsung has really nailed the balance between power, design, and everyday usability. Pros: Display: The 6.7-inch Dynamic AMOLED 2X display is absolutely stunning—bright, crisp, and buttery smooth with the 120Hz refresh rate. Watching videos or just scrolling feels incredibly premium. Performance: The S25+ is lightning-fast. With the Snapdragon 8 Gen 4 (or Exynos equivalent), multitasking, gaming, and switching between apps is seamless. No lag whatsoever. Camera: The triple-lens camera system is excellent. The new AI enhancements make low-light shots much better, and the zoom is sharp up to 10x. Portraits and video stabilization have noticeably improved too. Battery Life: I’m getting easily a full day and more with moderate to heavy use. Fast charging and wireless charging are both very efficient. Build Quality: Sleek design, solid feel in hand, and the matte finish resists fingerprints well. It looks and feels premium. Software: One UI 7 is clean, customizable, and feature-rich without feeling bloated. Samsung’s long-term software update promise is also a big plus. Cons: • No microSD slot or headphone jack, but that’s expected in modern flagships now. • A bit pricey, but you get what you pay for. Verdict: If you’re looking for a phone that delivers on all fronts—performance, camera, display, and battery—the Galaxy S25+ is a top-tier choice. It’s perfect for power users, professionals, and anyone who wants a future-proof phone that feels as good as it performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A powerful and well designed smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my s20+ due to no more support. Didn't want to upgrade because the camera on the s20+ is excellent. Started shopping around and found the Samsung Galaxy S25+ which has the same great features, a good battery life, and a fast processor chip as the s20+. Love the color and the camera's picture quality is close enough excellent to the s20+ camera. Overall, it was worth the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S24 is an impressive flagship smartphone that excels in performance, design, and features. Its sleek, modern design is complemented by a vibrant, edge-to-edge AMOLED display, offering stunning clarity and color accuracy. The device boasts a powerful processor, ensuring smooth multitasking and fast app performance. The camera system is outstanding, capturing sharp, detailed photos even in low-light conditions, thanks to advanced AI enhancements. Battery life is robust, easily lasting a full day with heavy use, and fast charging capabilities keep downtime minimal. Overall, the Galaxy S24 is a top-tier choice for anyone seeking a premium smartphone experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new phone so off we went to BestBuy. We already researched this one and she knew this is what she wanted. She has had it a month. No issues. Great battety. Takes great pictures as well. So now she has a better phone than her parents. When we decide it's time to upgrade we will also go with another samsung. Can't go wrong. Service always great at Best Buy. Got her up and running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Galaxy s25+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Galaxy S25+ for a while now, and I honestly love it. The screen is super bright and smooth, the camera takes amazing shots even at night, and the phone never lags. Battery lasts all day, and the AI features like call summaries are actually useful. Totally worth it — feels fast, premium, and solid in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S25 plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display, how light the phone is, and battery life is great. One UI7 is nice update especially when you download Good lock. Went with this over Pixel 9 pro and uodated from iPhone 15pro. With S25+ the Display the whites actually look white without having to max the brightness like you have to do on pixels and iphones. Battery life is great, the phone doesnt get hot. Pixel 9 pro still got really warm when gaming, while s25+ did not. There are enough software features that mimic the pixels but i removed a star for that reason as well. Samsung and google are compete to be default app like photos, browser, wallet, and on and on. But on the plus side at least you have choices, i actually like samsung browser better but if i set as default it messes up autofill passwords. Same with google wallet and samsung wallet. The choices may cause bugs that you have to research and make adjustments in settings. The Pixels take better photos but Pixels dont play well with custom launchers but with S25+ i just run OneUI 7. This is coming from lontime nova launcher user. No need. Also i like how samsung continues to reduce the weight of their phones while iphones and pixels keep getting heavier. Purchased onsale for $875

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG S25 ULTRA review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to navigate, i like that its light and easyly fits my hands. Battry life is long and i love the color of my unit. The camera are also perfect for both pics and videos. All in all, a good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong performance, great battery life, good camera, strong software support,

    I would recommend this to a friend
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