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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.8 out of 5 stars with 433 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S25+ 256GB (Unlocked) as a great device with top-tier camera quality and great battery life. Many appreciate its lightning-fast processor and overall performance. The phone's size, ease of use, and design are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 433 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 i love love love this phone. Came from an iphone thinking the switch would be difficult but its been a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and easy to functional, purchased for my wife and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 15 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring the phone out. A huge upgrade from iPhone 11.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it gets hype because its a new Samsung but social media apps look bad and on you if that a lot of stuff isn't optimized for the phones still. I had samsung for 3 years and honestly they aren't overpriced and go on sale a lot. Buy it on sale

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Kevin, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy S25+. We value your feedback as we strive to improve the functionality and performance of our product line. Not every app is perfectly optimized for the Galaxy S25+, as optimization depends on the developer. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Love my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and amazing features on my phone. Samsung definitely didnt disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy cuz i cracked my s20. Its ok for a phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually my rating is 3.5 until I finish playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I love the camera plus other features. Also love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always have Good service, we are very happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow and glitchy compared to old iphone on tiktok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slow and glitchy. Have to exchange the phone for a new one. It shouldnt be this problematic. My iphone doesnt have any issues and its years older. The glitchy part comes from usimg the Tiktok app to do work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Bonesbonuses, thank you for taking the opportunity to share your candor with us regarding your experience using the Samsung Galaxy S25+. We value your feedback as we strive to improve the design and functionality of our product line. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your phone. Let us know if you have any questions or if you would like any further assistance by contacting Support at your leisure. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Open box great option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone in perfect condition. Very happy with the open box option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, upgraded from 23+ and love it. The camera is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had what i wanted and I got 5 stars Hope to buy more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good,enough storage, love the aI,better then the s24 plus i got lase year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I especially live the camera and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent customer services, and we qualify employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone if you are looking at good price and good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cell phone Hopefully that I can win $400 gift card

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung -Galaxy S25+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my God. This seems a decent phone but the screen keep frozen up whenever I am using it. I can open an app and while using it, it freezes and can only close it and reopen the app. Sometimes, I have to restart the phone all over again

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GinetteC, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to assist you with the freezing you mention experiencing with your device. We have a great article available to assist you titled "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but could not get used to the system. The display feels a little slow

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings StephanieJ, thanks for taking the opportunity to share your feedback with us about the Samsung Galaxy S25+. We appreciate your thoughts as we improve the functionality and performance of our product line. We realize that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra Samsung