Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
SM-S731ULBAXAA
SKU:
6643040
Your price for this item is $449.99
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 261 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 262 reviews
  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great Deal on this phone. It was on sale for a few days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, nice friendly people at the store. They were fast to help and get the right color phone that we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am very happy with the phone. It is on a larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, color is beautiful, price was very affordable, overall, a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously win or for the fans. And how can win .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cellphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good cellphone, is faster, the price is good,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fone , the 256g would be better value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It's very intuitive and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Sales people were very helpful during the purchasing process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service store is best and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok phone, speakers could be louder. Very user friendly, just needs to be louder.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so beautiful easy to use I’m very happy with this purchase…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was very good, the customer service lady was very nice and humble

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much AI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many things I don't understand, Wants me to sign in to Google account which I don't use. I have AT&T.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To much trouble to try to figure out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was to hard to use and set up. Need to send back, have gone back to using old phone even though it is older and slower.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DavidN, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy S2 5FE. Getting acquainted with a new device can feel daunting at times. We get it! We offer a plethora of resources to help our customers make the transition as seamless as possible. We currently have product manuals, software updates, interactive simulators, and video tutorials online that are available to you. Feel free to check those out when you have the time. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Galaxy S25 FE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is good ,but batery lose the charge very fast

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GilbertoG, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy S25 FE, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Very dissatisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not as expected. Difficult to get tech support to resolve issues with set-up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Boaz, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 FE. We value your feedback as we continue to make improvements on the functionality and performance of our product line. We realize that transitioning to new devices may be a bit overwhelming so we do offer a plethora of resources online to assist you. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review to help you become better acquainted with your device. If you would like additional assistance after checking those resources out, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 1 out of 5 stars

    Rather gave free phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and returned it since Verizon is giving up much better phones for free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow to load

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is much slower to load than my S20. I would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey EricaB, thank you for sharing your thoughts with us about your experience using the Samsung S25 FE. Your constructive feedback allows us to make improvements on our devices. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    My cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy 25FE..is awesome. I'm so glad i went to Best buy..customer service was good. He explained all this cell phone could do and more. Yes I'm still learning but i wouldn't trade this phone in for nothing. I'm very happy!

    I would recommend this to a friend