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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 492 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 492 reviews
  • Rated 5 out of 5 stars

    Amazing Quality! 21 to 25.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S21 Ultra with half the space and definite age. I didn't think it would be a big difference but my goodness, compared to the 21 it's super noticeable. Absolutely improved day to day quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is in a league of its own. The speed is jaw-dropping—it handles everything from multitasking to gaming without missing a beat. The camera? Absolutely phenomenal. Every shot feels professionally tuned, with incredible detail and clarity, even in challenging lighting. Overall, the Galaxy S Ultra 25 is a powerhouse that checks every box. If you want the best in speed, features, and photo quality, this device won’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S25 Ultra 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    flagship smartphone that excels in every aspect, offering a premium experience for power users and tech enthusiasts. Its sleek titanium black design exudes sophistication, while the stunning display delivers vibrant colors and sharp details, perfect for gaming, streaming, and productivity. Powered by cutting-edge hardware, it ensures lightning-fast performance and seamless multitasking. The 256GB storage provides ample space for apps, photos, and videos, and with its unlocked capability, it offers the flexibility to choose your preferred carrier. The advanced camera system takes photography to the next level, capturing stunning photos and videos in any lighting condition. Durable, stylish, and feature-packed, the Galaxy S25 Ultra is truly excellent and worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Features advertised are not found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The learning curve with new devices is always a bit frustrating for me. This is similar to my previous Note 10plus but settings and common functions I still haven't mastered. It larger in size, than some like but I like the size. Features advertised like eliminating sound from videos, and others I have yet to discover. Perhaps a follow up review in a few months could be more accurate. It times out too quickly and I cant find the adjustment. I have to keep tapping the screen even to transfer a name or number goes dark 15 seconds. Annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, it runs smooth. The pencil make it very easy to use. I love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. It's just overall faster then my Note 10 plus. Big upside is the camera quality. Especially the moon shots on this phone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase, good battery life, I'm in loved with its camera, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagship smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this phone, works perfectly fine, amazing picture quality with picture chaptures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and speed. The Black Friday deal was also the best one available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone over apple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. Switched my wife and I from apple finally. Been pleasant to use these. Battery life COULD be just a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another winner from Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone from Samsung, I upgraded from an S20+ it was worth going with the Ultra and great value compared to other manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent galaxy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, it met my expectations and is without a doubt the best I've ever owned. I highly recommend it, and it's great to have the S Pen for drawing or other functions, in addition to its incredible cameras that have great quality and a great zoom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for any plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. has lots of features. some I'm still discovering, learning about months after getting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surprisingly disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big, bold phone. It has the SPen, It is almost like the S23 I had a few years back. That is kind of the problem. I guess I do not know what I was expecting. I decided to switch back from the iPhone 15 pro max (Long time android user, switched to the iPhone in early 2024 after like 10 plus years on android). Do not know what I was expecting, but I was fairly disappointed. The phone felt clunky. I had tried the Oneplus 13 previously for a few days a few months back and thought that was clunky, but man I do not know if it is just OneUI on the phone, because I have a Tab S10 series tablet, and love that thing, more than my iPad from 2 years ago. So much so that I actually bought the OP13, again, and am way happier. The battery on the s25 Ultra was horrible. I turned off background data for almost everything I did not need, restricted background apps from running, most apps, other than a few message/email apps and a few others, still horrible. Not impressed with the camera's, speaker audio really almost everything feels average to below average, even the screen, which Samsung is really know for, was really not all that amazing. Luckily I bought this on sale at $899. because man I would be even more disappointed if I had paid full $1299 for it. Unluckily, I am out of the return Window, which is my own fault, I knew from like day 3 that I was having some misgivings about it. Hopefully I can sell it on a market place for a decent amount. Again, there is nothing broke, nothing "Wrong" with it, I just feel it is not a good value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Android

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was writing above about android samsung gallaxy phones.it is easy to use and amazing phones and everybody buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and good customer service. Returning customer for years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , love the camera ! Everything about this phone is top tier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung GS25U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Live how they flattened the screen and have a metal body.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal i got during blackfriday purchased 2 switch from iPhone because of the better quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a premium segment phone, of good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a premium segment phone, of good quality. I like Samsung phones.

    I would recommend this to a friend
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