Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$1,217.22
Save $82.77
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1575 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,575 reviews
  • Rated 5 out of 5 stars

    Deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found a better deal here compared to the Samsung website, and the pickup time was the fastest available. The ordering process was smooth, prices were competitive, and everything was ready exactly when promised. Overall, a great experience and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a few months ago and I loved it, it's the best purchase I've ever made, the phone is wonderful and the store staff was very friendly, I recommend it, it's the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty and great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it…. A little bit expensive but it’s worth it every penny…. It was his father day present… I will recommend for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Functional phone. Should've bought during black friday/cyber monday deals through my phone carrier with the trade-in option, oh well. Make sure to back up all your info before transferring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jaime Martinez

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love the ease in which my Ultra 25 is Quick and easy to navigate. I also have a Ultra 24 and it still operates like new. Best Cell Phones ive ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The pictures this phone can take

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how I love this phone, I was stopped at a light and decided to take a picture to see good of camera it was and I was bllown away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S25 ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at best buy were very accommodating which made product purchase comfortable Im an old timer and not very tech savvy so the salesman walked me over to the geek squad and they hooked me up Im very satisfied so in Ill be back Jack !!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I've made. My favorite things about the phone are the camera quality and the storage. Samsung all the way!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone Its amazing best phone out there the battery life last more than 1 entire day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREATEST PHONE YET

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing in the hand, great battery life and AI features are great, it comes with UI 7 and so far is performing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you best buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy we got a nice phone. I love you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick purchase and incredible tension, the phone is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing phone best purchase ever!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this flagship phone for anyone,simply doesn’t miss a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from the pixel - never looking back

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Google Pixel to the Samsung Galaxy and I'll never look back. The features available on this phone are far superior and the AI assistant is Great. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    S25 ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Long battery life! Great customer service at bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I strongly recommend this Samsung phone series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the spectacular series of Samsung ever produced. The features are top notch and the camera resolution is amazingly good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best camera in the best phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing, It has the best camera❤️ The pencil works perfectly. It's almost a computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came just as described, very good props for best buy. Disappointed on Samsung for not doing any good changes for the s25 compared to s24, but this phone was cheaper than s24 so i ain't complaining. Wish i had more storage but this will do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. The attention at the store was excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nearly perfect, except camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of tons of Samsung products (phones, folds, tabs, monitors etc) i can say the S25 ultra is the perfect phone with one big caveat, the camera optimization software is terrible. The pictures look extremely mediocre compared to even my Galaxy S23+. Only when you use the zoom features does the camera wow you, which is extremely important to me. But despite the camera being extremely mediocre, the rest of the phone is incredible if you're familiar and used to the Samsung ecosystem

    I would recommend this to a friend
Sponsored