Customers recognize the Galaxy S25 Ultra 512GB for its exceptional camera quality, smooth and fast overall performance, and super fast processor speeds. Many appreciate the battery life, the new design, the ample storage capacity, and the screen size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-42 of 42 reviews
Rated 1 out of 5 stars
The phone was awesome, but best buy let me down.
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone was awesome, that wasn't the issue, the problem was that Best Buy did not honor the deal that I was promised when I bought the phone. It was a "trade in your old phone get xxx amount off the purchase of the new phone" which provide promotional credits monthly on my new phone thru Verizon. I emailed, chat and called. NO ONE hsd a clue what I was inquiring about! I was told so many different things, none of which helped me at all. So i had to return the brand new phone, unfortunately, very upsetting!
This review is from Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (Verizon)
I would recommend this to a friend
Rated 1 out of 5 stars
Poor shipping
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still have not received was supposed to be delivered 2 times and ups said was not on there truck when I talked to the driver but was in his computer
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello RolandW, thank you for taking the time out of your day to share your recent purchasing experience with us regarding the Samsung Galaxy S25 Ultra. We can certainly understand how disappointed you must be experiencing the delay in receiving your new device. If you placed your original order through BestBuy, please contact BestBuy Support: (1-888-BEST-BUY) (1-888-237-8289). If you purchased directly though Samsung, please reach out to Support at your leisure so that we may investigate the matter further. Thank you for being a valued Samsung customer. - Debra